Kohl’s

They’re closing this location on June 19, 2016. I came here a few weeks before their permanent closing and they have nothing there. They said they quit getting shipments a long time ago and they’re just trying to unload all their crap.
For closing down though, their prices weren’t that great. I left and went to the Poway location, which is remaining open… and I had good luck finding awesome outfits at that location.

Save yourself some time and visit the POWAY Kohl’s location. Employees obviously are not trained to work with customers. I received so much attitude from a short, dark haired woman employee because I was pointed into the wrong department by her co worker. Cashier had an attitude problem as well. Spend the extra 15 mins to get to Poway and visit that location. Employees are so much better.

The most horrendous customer service I have experienced from my history of going to Kohls. When customer service is rude and employees lack efficient information, it causes a loss of consumers.
Despite the negative reviews, I gave them the benefit of the doubt; well, shame on me. This happened on 2÷28÷16.
When entering the place, it was cluttered with clothes on the floor. That was not a problem but the problem was when we checked out and the 1^st cashier said we can’t use our 15% off yes2you rewards with the additional 20% Kohl’s charge card. Okay fine. Then, my mom mentioned we have a coupon they mailed that gave us an additional 15% when we use our Kohl’s card. The cashier agreed she will give us that 15% coupon we have and then the other additional 20% off Kohl’s card. What a steal but wait…
Our total came $ 6 short for the $ 10 Kohl’s cash so we decided to hold off and go grab something for $ 6. She said she’ll hold everything up front and we can return later. When we came back she was gone. Two other cashiers were ringing up customers.
First off, both cashier looked pissed. As one’s face was turning red when her customer kept asking questions while her answers were in an annoyed tone. The other one showed the same behavior; this is a bad sign but I just wanted to check out and go home.
When it was our turn, I told the 2^nd cashier we already had a transaction going and that we just needed price check so we can match the $ 6 missing. I told her about the double discount the first cashier gave us and showed her the coupon. She scanned it and I noticed the total price went up when I swiped Kohl’s card and I asked her about the other 20% off. She said «No, you get one». This is when I felt like I wasted my time for a $ 6 shirt.
She gave us a choice of 15% or 20% off and said, «I can give you the 20% instead of the 15% if you want.»
Well, no duh Sherlock.
AT this point, it was all or nothing for me. I was given wrong information, I’m disappointed b/​c this woman in front of me won’t understand what the previous cashier did. Her answers were just mostly, «No!» throughout this whole conversation. So I told her, «It’s okay, we don’t want it.»
She slammed the clothes along with the shoes we did not buy on the ground loudly and whispered «okay». So we left with nothing.
Was I too much of an inconvenience in your day lady? Did you VOLUNTARILY sign up to work «customer service»? Or were you forced into it with your hands cuffed?
I don’t mean to be despicable but consumers are the reason you have a job, please do not get detached and start thinking that losing a possible returning customer does not affect you. It affects the whole establishment. I’ve worked customer service, I’ve stood where you’ve been. It is usually when a customer is rude that I can understand some subtle retaliation but I was not rude.
In the end, never again at this location. I will remain loyal to the Kohls locations I trust.

I would rate less than what I have given. I have enrolled for kohls card. Because of some technical fault they have not given the card and they said they will mail it to my address.
The very next day I went to give a gift to my friends daughter, they have asked for my social number to enter, and i have missed my 30% discount and same thing they said that technical fault. I am sorry Kohls! No more to Kohls store again not even my friends as well
I got a mail in my mailbox saying that the card is not been approved because of the address is not valid. Then how come I got this email from you guys? Isn’t that funny?

I love this Kohl. Liwen and his manager are really friendly and kind. They have beautiful smiles. Liwen is so patience when I ask him to explain how I get 25% and 30% off for the things. The store is very clean, organized, and easy to looking for the specific item. I would recommend to everyone about this store. Great customer service! I definitely be back again soon. I am so happy and have great experiences at Kohl today.

I always loved this kohls. The staff seems friendly plus I usually find some good stuff. I love the rewards and especially the gold star clearances. When my hubby found a juicier. We used our 5 dollar kohls cash with 20 percent off. The total came out to be $ 1.48. What a steal! :)

Worst kohls I have ever been to. I hadn’t been to a kohls in over 3 years now I remember why. Over priced under stocked and way under manned. I have been in line for over 40 minutes. will not go back to ANY kohls. There is over 20 customers in line and only two cashiers, and then one of them walked away to take a break.

There is a very confused employee (or two) working here. Over the course of about 15 minutes I encountered just about 15 mislabeled racks, i.e. Dresses labeled as dress shirts, etc. (which is easy to do because Kohl’s uses the digital price labels on their racks…). It’s unfortunately not making this shopping experience any easier…
Other than that, I’m finding that the racks are pretty disorganized and they stock mostly large sizes! Better off heading over to target across the street!

I came to Kohl’s today during my lunch. Unfortunately my grandmother just passed away and I was in need of something to wear. Knowing that I probably wouldn’t wear the clothing again I went to the clearance rack. I picked out an all black cardigan and headed for the register. There were a few ladies ahead of me and I stood in line for a while. Finally the cashier called me up. He rang up my purchase and the total came out to be a lot more than expected. I explained to him this was on the clearance rack and shouldn’t be that expensive. All he said was «I guess it was on the wrong rack then». Now I wouldn’t have minded paying almost $ 30 for a cardigan that is only worth paying 10 for had he not acted so rude and uncaring. I guess Kohl’s needs to get employees to make sure their clothes are in the correct spot so it doesn’t confuse your customers.

We got there first thing in the morning. The store was clean and organized. The only thing that struck me as odd is that as I was walking around, I only saw two employees. One was folding in the childrens department and the other rang me up.
A suggestion would be to put a sign up somewhere so people can find the customer service desk easily.

Don’t get to this store very often — and I’m not missing much! What a jumbly mess — lots of hangers with incorrect sizes on them — makes it difficult looking for the right size. Their clothes are of average styling and not that cheap. They also don’t carry very petite sizes like 0 and 2.
I tried some capris on, but they didn’t have my size in the color I liked, so I ended up ordering on-​line. Seems like that happens a lot nowadays — not sure why I waste my time in the stores.
I have to say the dressing rooms were nicely appointed (looked like they’d been remodeled recently).
Won’t be rushing back. It’s one of those stores I go to once in a blue moon because they are just average — average clothes, average service.

This kohls is located next to Bed Bath and Beyond, across the street from Target. It’s pretty well kept here. Sometimes I feel that their inventory is low, but you can always go to the kiosks and order the item, and it’s free shipping with no minimum purchase. They don’t have have a big clearance section here. Other locations do and I can score on some pretty cheap clothes and purchases.
Kohls in general is awesome. They always have sales, coupons, and kohls cash offers.

I usually just come here for certain items. Sometimes clothes, sometimes candles or household items, sometimes shoes, and baby stuff. Some of their items can be way overpriced, some can be low at times. This location is a pretty big store, well organized. The staff and service is okay. The parking in this plaza is good, it hardly fills up because they have a pretty good amount of parking. Close to the Mira Mesa Bowling and Marshalls.

I’ve shopped at Kohls only a few times, always with someone else who is a shopper there. The clothing that my friends buy falls apart quickly. The layout of the store is not conducive to making me want to shop. Prices are high in order to provide their gimmicky coupons that give a discount. They also have two annoying stop signs outside that are in addition to what is already there. Overall, even in an emergency, they carry nothing I want. (especially since you can get the same item for a song a few doors down at Marshalls)

I was terribly disappointed in this store’s customer service. I ran in to return an item I bought and there were two ladies already being assisted at the customer service desk. I sat there for 10 minutes while they were «helped». The first poor woman had a newborn with her and was trying to exchange a baby outfit but the guy helping her was having a difficult time price adjusting, for $ 3. You could tell she was getting frustrated and ultimately just gave up and told Kohls to keep the change and the outfit. When she left, the two cashiers started laughing at her. Then, the second lady was having an issue with an exchange (15 minutes had gone by, the cashier was literally just sitting there waiting for who knows what). When someone else arrived, there was some other issue, the lady was frustrated and just left. The cashiers again snickered and made jokes. I finally was called up and the cashier barely said two words to me when I told him I was returning my item because I opened it and it was broken. He repackaged it and gave me my return… not sure where that box was going… This happened over a span of 20 minutes and the store manager was standing at the register in front of the customer service desk. I could not believe how poor the customer service was, especially with people who were trying to be patient. I’ve had a bad experience here before and this just tipped the scales. There is Kohl’s 20 mins away I will gladly spend time sitting in traffic to get to instead of going here again.

Horrible customer service. Over 100 people in line with 8 cashiers. Like moved about 8 feet in 20 minutes. Went to manager to tell him that I was disappointed as a regular Kohl’s customer. He told me «that’s just too bad. It’s the way it is.» No apology, no nothing. Rude, arrogant, non-​apologetic.
Great prices means lots of customers. Lots of customers means they give terrible service. By the way, this was the general manager. When I asked for his name, he would only give last name. When I asked for the district manager number, was told I can’t have it that I can call corporate if I don’t like it. Wow. Walked out on that one. I’d rather pay more to get respectful service. All he had to say was ‘I’m sorry.” that’s it. Simple.

Went to get some shoes, and all of them are shackled together by lanyards. This makes it impossible to properly try them on. I told the cashier, but she seemed happy about it. I left, will find a store that doesn’t treat its customers as criminals.

This review is for the junior women’s clothing.
I never know exactly how I’m going to feel each time I come to Kohl’s in Mira Mesa. My most successful visits here are usually only for Black Friday sales. Other than that, it’s a hit or miss when it comes to finding clothes I like (at least when it comes to the juniors section).
I’m particular when it comes to shopping for clothes. When I pick out clothes, I like checking out the whole selection before I head to the fitting room. I’m really temperamental when it comes to the juniors section. The only clothes that I’ll always gravitate towards in this section are the basic pieces (e.g. tank tops, v-​neck t-​shirts). Also, the section always seems to only have sizes in XS, S, or XL. Everything else in between is out of stock.
My breakdown of the juniors section is 10% basics pieces, 75% styled for junior high/​high school girls and/​or girls who don’t have a similar body shape as me, and 15% clothes I like and would wear regularly. It’s not a big deal though. Somehow my mom seems to always find clothes that I like in the petite/women’s clothing.

Hi,
Yesterday, evening I visited this store to purchase some clothes for my father. When I entered I found that there is wifi coupon for 5 $ when you purchase 25 $ or more. I did make sure that my bill is above 25 $. But unfortunately wifi coupon had some issue (I believe issue in the wifi) it was not working. When I tried to explain to the billing associate she was acting ignorant. Also, I have never seen store Manager like that. He was rude and disrespectful. I don’t know why this store hires people like this. In other Kohls stores example Scrips Ranch the store Manager is helpful and nice.
I was extremely put off by her lack of concern and poor service though I lpurchased items since my father. I don’t want to go back in that store again and I’m still livid about the way he treated me. It was disrespectful, being belittled at the register in that manner.
Very sloppy and rude employees don’t make for good business.

This particular location is alright… All Kohls are the same even their customer services.

I signed up for a Kohl’s rewards card at a different store on 3÷9÷14. I received my $ 5 coupon in my email on 3÷11÷14. When I went to this location to use my coupon on Thursday night, the associate told me I couldn’t use it because people had been copying it and they stopped taking it. I explained to her how I had just gotten the coupon to my email and she said it didn’t matter, she wouldn’t accept it.
I then asked to see the manager and she yelled at another associate at a different register to use his «walkie». He didn’t answer and she just kept saying it doesn’t matter if the manager comes or not, they won’t take the coupon. I asked again for a manager and she sighed and said she didn’t have a walkie. She said her name was Betty, but I’m not sure if that’s even true.
I was extremely put off by her lack of concern and poor service that I left without purchasing my items. I don’t want to go back in that store again and I’m still livid about the way she treated me. It was disrespectful, being belittled at the register in that manner.
Very sloppy and rude employees don’t make for good business.

Ever since my mom’s diagnosis and ongoing treatment, I’ve become a personal shopper of sorts for her. Sometimes I’ll bring my girlfriend along for help picking out certain things when I’m up north, but more often than not I’m on my own. Case in point, when she found out that there was a 2-​day sale going on at Kohl’s, guess who she tasked with getting her some clothing from the sleepwear section? That’s right, poor ol’ me.
As the replacement for Mervyn’s in Mira Mesa, Kohl’s can best be described as somewhat high-​end. Even with the various coupons for at least 15−20% that we receive, it doesn’t seem like you save much here. And what’s worse, you may not find what you’re looking for as it’s out of stock (like what happened with me yesterday).
It’s a shame, because the store is clean, the store layout isn’t confusing, and I like the digital price tags on the merchandise racks. Now if only they can work on their pricing…

They have potential to be good, but unfortunately, they don’t ever seem to have anything in stock! it’s like an outlet mall where only the un-​popular sizes are left and won’t be changed for a while.
Obviously this could be my timing of when I decide to go so maybe that’s it. But what really just blew my mind… was the bathroom… ladies room– now we all know how insane girls are with bathrooms for some reason, there are 4 stalls… with ONE FUNCTIONING STALL! the rest say out of service… not sure how long that’s been going on but I think it’s safe to assume for a while as people have started writing on the posts. So beware ladies, it’ll get awkward if you gotta do your business while shopping here. :P
I’ll probably come back again, hopefully they have updated stuff!

More black Friday madness!
This Kohl’s is well stocked and well organized. The employees are all friendly, and returns are a breeze.
Kohl’s always sends coupons in the mail for a free $ 10 gift. They also email me coupons for 15%-20% off all the time. Combine those with some of the Kohl’s cash deals that they have going on and you can get some new threads for cheap.

I go to this Kohl’s on occasion. They have a good selection of jeans. As far as other clothes, shoes, & accessories not so much. I went earlier this week since I had a $ 10 coupon I received in the mail and needed some new workout clothes. They had a great selection of workout clothes and were having a sale on them! I used my coupon and because I spent at least $ 50 they gave me another coupon I could use in a few days.
I came back in a few days to get more workout clothes. Not only did I have the coupon they gave me but I got a 15% coupon for checking in through foursquare. Unfortunately, the link on foursquare for this 15% off wouldn’t work. The cashier was really patient and kind about it and got a manager when I asked. The manager was very understanding and explained that supposed coupons that are not directly from Kohl’s are usually not valid and that they are false representation and advertising.
He informed me that Kohl’s has free wifi and it will automatically take you to the Kohl’s website and show you their latest deals. Using the wifi he was able to pull up a valid 15% coupon for me to use on my purchase. The cashier also informed me of a $ 5 coupon I could get for signing up for their e-​mail list and that I would get e-​mails for other offers as well.
I really appreciated how nice and informative the cashier and manager were!