Bed Bath & Beyond

Went looking for a door curtain. Had minimal color selection (white & beige) and but nothing fancy (no designs or anything). It do the job to block direct sun and some privacy, but a little more style would’ve been nice.

Excellent customer service! We came to get a 20% off price adjustment since we forgot our coupon last ten we were here. I was in and out in 5 minutes :)

I reserved an item online. And went to the store the next day. Kinda out of the way from where I live, but I figured might as well check it out, haven’t been to a Bed Bath and Beyond in years. As soon as I walked in an employee greeted me with a great big smile and a hello. As a matter of fact all the employees greeted me, as I made my way through the store. All the employees offered assistance, and were very friendly.
There is a wide selection in the store, so many gadgets and items I have never seen before, it was really neat, and the prices seemed fair. An employee offered to get anything on the high wall for me if needed.
I walked in without a cart, expecting to just pick up the item I got online… and I walked out with a cart full of items. Not to mention an employee got me a cart, when she noticed my hands full of items.
When I checked out the line was super short and quick, and I didn’t have to go in the special line to pick up my online items, as my cashier offered to handle that. I used a 20% off coupon when I signed up online too. It was worth the drive here. I will def. be going back.

I love love LOVE Bed Bath and Beyond. It’s my favorite home good store, and I’ve never had a bad experience at any BBB location. We walked in on a busy Saturday afternoon looking for random products. We had two employees help us out — both were INCREDIBLY friendly (one in kitchen, one in bedding). The bedding area associate helped us locate a bedset we were looking for and had to actually pull a product off the high storage shelf with the store ladder. Super friendly and incredibly helpful the entire time.
This chain always holds all the different tools goods that you need to furnish a home. Whether it’s for a college dorm, apartment living, housewares, or just gifts, you’ll definitely find something useful here. And don’t forget about the coupons they send you! Coupons range from 20% off a single item, to $ 5 off a purchase of $ 15 or more, or even 20% off your entire purchase. Though I’m pretty sure the coupons are just there to make you feel like you’re saving money, even when they’re turning a profit. A business also has to pay the bills ya know. ;) As an FYI, the 20% off entire purchase is a fairly rare coupon, according to the store employee who rang up my items, so I’d plan ahead for larger buys if you manage to land one of those in the mail.
Happy shopping!

I love this place. Bed Bath & Beyond is my go-​to spot for items for our house. We have been going here for years and probably will continue to keep coming back as long as they keep sending me coupons!!!
They have everything I need from décor to bedsheet and etc… Having 20% off coupon is also a plus!

This is your average Bed Bath & Beyond and I a definitely a fan of this place. For our wedding, I got a ton of gift cards to BBB so we felt very inclined to spend it all immediately! I also got a coupon for 20% off my ENTIRE purchase (their normal coupon is off a single item) from USPS for changing my address since we just moved.
The prices here seem a bit high for a lot of the stuff but I guess because everything in the store is everything you would need for your home, you probably would come here for the convenience.
For the size of the store, they don’t have enough people working here but then again, the economy kind of sucks and there’s probably budget cuts.
Parking in this plaza may suck on the weekends.

Great service! Everyone was very friendly and helpful, they even helped me to my car with my heavy purchase! I will definitely be back again, great experiences make me very happy. Sometimes just doing a little bit extra can go a long way, great job guys!

Over many years, I have enjoyed shopping at Bed Bath and Beyond. It is an interesting store and I love their coupons.
Recently, I had a very bad experience by reserving an item at a local store and expecting it to be there for me when I needed to take it to a friend who is dying of lung cancer. I had actually reserved 2 throws on line on the 21^st of June and went to the store to pick them up on the next day. On the 22^nd, I was told they did not have anything reserved for me and they did not have those items in stock. The manager commented that they had never had those items in stock. Within the last 2 years, I have bought at least 5 of these exact kind of throws at that very store. Needless to say, I did not have the gift for my friend and the one I was getting for her caregiver. I felt very down.
When I got home, I checked my computer and it showed that I had reserved those items at that very store. My roommate and I were both glad to see that information on my computer after my experience at the store. I had been correct in expecting them to have the items and the website confirmed it.
I contacted online customer service personnel. I was told they were sorry that the items were not at that store as shown on the computer and she would have them shipped to me with no shipping and handling cost. I told her that I had not planned to pay that anyway. I had just returned from a 3 mile walk to get something that was not there as promised. I had 2 in store coupons I had planned to use. The lady on the phone then said she would give me 20% off of one of the items. She eventually offered me 20% off of both items. Had the information on the computer been correct I would have had these discounts, plus my badly needed items.
So, I reserved the items on the 21^st of July. I walk to and from the store and then call customer service on the 22^nd of July. I informed the person with customer service that this is a very time sensitive situation because my friend is dying. She said my items would be out immediately. I just noticed that my items arrived at Fed Ex for shipping at 12 AM on July 25^th. Shipping date 7÷25÷2015. Estimated Delivery Date 7÷28÷2015.
Presently, It is July 25 at 9:20 PM. I just got word that my friend has been taken to a Hospice Facility and they are having to keep her knocked out most of the time because the pain is almost intolerable. It looks like I have at least 3 more days to wait. There is a good chance my friend does not have 3 more days.
I cannot help but wonder why it took my order 3 days to go out. If I had known it was going to take so long, I would have just said forget it. The customer service lady assured me that my order would go out immediately. I feel like I have been deceived and lied to by some of the workers at this company. Overall, I think the company is great; but, a few people not being straightforward and honest with me has caused me a great deal of disappointment and pain.

Received a ton of help with wedding registry!
My husband & I have never lived on our own so we needed all the help we could get. The employee who helped us was so knowledgable about the different plates, cookware, etc. He guided us in which items we would need for our new home & which brands were preferable for that item.
Even after being settled into our new home, I still come here for more household items because I love using their 20% off coupons!
I give Bed, Bath, & Beyond 4 stars because sometimes I can’t find an item that I’m looking for. Also, I feel some of their items are overpriced. (That’s when the coupon comes in handy!)
Heads up! They still accept coupons after the expiration date!

Cons: In a competitive retail industry, when you take your money to a store you would hope it would be a pleasant experience. So I buy a 600.00 expresso machine, it stops working. I go to swap it but cannot find receipt, they charge me 20% «fee» ??? Never heard of this — Costco, sams club, target, Amazon; just to name a few stores I give my money do no charge a 20% return fee. Maybe an upgraded customer database system to record people’s purchases may be better suited?
Pros: They were nice enough to offer me a 20% coupon on my new swap making it a «no cost return swap». Maybe it’s me, I’ve just never heard of a 20% fee to swap out a product that went bad.

This location is a bit run down and dated. I doubt it’s their fault they can’t revamp the exterior as this entire strip mall seems to be old. Everything feels a bit cramped in here — like they put stacks of As Seen On Tv stuff in any free space they can find or something.
We never come without our 20% off one item coupon. I can’t remember the last time we bought anything full price here. Sis bought a set of nice pots/​pan at Bed Bath and Beyond (vs Costco) as the 20% off coupon (and maybe Discover Card rewards?) beat the price she saw at Costco. So that’s something to consider next time.
I came in today for something super cool and super expensive.
Yeah. A can opener. It was $ 9.99 AND I had the 20% off coupon. I was going to order something similar on
but BBB (with the coupon) beat out Amazon’s price (I probably should have remembered how how gas prices are right now though).
I heard their return policy is great and we just used the opener and it works great.
Parking was a breeze as no one seemed to want to visit Kohl’s or Manna’s BBQ that afternoon.
The check lines always seem long at this location but whatever. There’s enough to stare at and tinker with while waiting at the check out line (strategic don’t ya think). So yeah, BBB still is cool as long as you have a coupon.

Love this place! Must I say that they provided great customer service. Our cashier Mario was very friendly and made us feel welcome. I found all that I needed. Bought a shoe rack, mason jars and a knife. I knew I could always count on Bed Bath & Beyond for anything!

Wow! Great service! Jim and Mario were SO unbelievably helpful with my order! Long story short I had a 20% off everything coupon but could not enter it in online. I called in to explain to jim my situation and he was very helpful. I was purchasing over $ 600 worth of stuff so I wanted that coupon! He helped me by doing the order on his end for my 15 items. It took a long time being I had wedding gift cards for days and he could only enter in two at a time.
Thank you for working SO diligently Jim and Mario. I appreciate the amazing customer service! You both are excellent representations of BB&B employees.
Thank you!

I love this store and all the friendly workers. They are always asking if we need help looking for anything specific. Jeff was one person who helped me find the perfect vacuum and steamer for my house today. He took his time with me and made sure I was satisfied. All Bed Bath & Beyond stores should have employees like him! :)

Thank goodness for gift cards because if I didn’t have them. I don’t know if I would be able to afford anything there.
they have gadgets and gizmos a plenty.
they have throw pillows and blankets galore…
what its $ 45 bucks?
I only have a 20.
Is it a deal, I don’t know
off to another storeeeeeeee…
Seriously the stuff is nice and pretty but it can be ridiculously over priced in some areas. For example a two step (yes, we did a 2 step dance in the middle of the walkway when we read it outloud. Nerds.) ladder is $ 10 more than the one at home depot. A bamboo silverware organizer was found at another store for $ 20 cheaper.

Went here for all my Xmas gifts. I found an Infiniti scarf for my mom for $ 5. Of course, it was the last one on the shelf. score! Two mechanic brushes for us for Xmas, and a carry on suitcase for my man. A hint that we need to go traveling.
There returns/​exchanges are so easy here. When I bought the brushes I exchanged a a couple of items. I didn’t have the receipt but the giftcArd. The lady that helped me was so nice and made it easy for me to check out.
I even had my wedding registry here. This is my go to shop for household items.

If you forget your 20% off coupon, just bring it back with your receipt on your next visit and they will refund you the difference. No need to bring in purchased item either! I’m sure this is old news but I’m always the last to find out these things. Sigh.
Being the procrastinator I can be sometimes, I waited exactly one week for Christmas to do ALL of my shopping. So with my game face on, wallet in hand, I faced the holiday crowds like a gladiator going into battle with no chance of winning. But win, I did. Oh yes, I did.
Bed Bath and Beyond may have some pricey items but stashed away throughout the store are some really great deals. I found two Starbucks Verismo Systems left for the low low price of… wait for it…$ 79.99, normally $ 119.99. But blast it all to hell, I left my 20% off coupon at home. Since I was unable to retrieve through my email because I am a spaz at deleting what appear to be Yahoo Spam, it was lost forever in the junk mail vortex. Thankfully, the nice gal that helped me mentioned that they would still honor my coupon if I brought it back with my receipt. YASSSSSS! I came back later that week and got my dinero back.
This location is pretty well stocked and those coupons always come in handy, especially for higher-​priced items. Service is always friendly and parking used to be good until Manna BBQ decided to join the Mira Mesa party. You will get a lot of their overflow but hey, can’t win ‘em all. But most of all, the coupons are the bonus. Don’t forget your coupon, it’ll make a huge difference in your savings! Cheers to being cheap.

We were able to get everything we needed for our move in.
When we were at the checkout, the cashier (Jeanne) had asked if we had a coupon in which we said no.
She took out her phone and pulled up a coupon and began scanning it for our items (20% off!). By the time she was done, she’d saved us well over a hundred dollars!
I’ve never had this happen before nor had a cashier so passionate about saving people money!

This review is only for there customer service.
So basically went in to purchase an item that I knew this location would carry cause I’ve purchased it here before. Couldn’t find it and asked a sales staff, without them even looking they basically told me they don’t carry it and that I should try Michael’s arts and crafts and walked away. Aggravated I was determined to find this item cause again I’ve purchased almost a dozen of these in the past. AND WHAT DO YOU KNOW??? I FOUND THEM! A WHOLE STACK OF THEM TOO!
I hope an executive or regional of this location is reading this review cause the staff at this location is conspiring to give Bed Bath & Beyond’s business away to other competitors!
Long story short, don’t take the associates at Bed Bath & Beyond, especially at this location, seriously when they are so quick to tell you they don’t have something in stock without really looking!

I love bed bath and beyond. this company is the epitome of customer service. i’ve been on a quest to bake as of late and i bought a canned sifter from there and after one use i was disappointed in that it rusted! what the heck?! so i brought it back. and the friendlies at bb&b switched me out for a different brand. so easy just like that i didn’t have my receipt or anything. they’re understanding and just plain wonderful.
there’s a star employee there who is always quick to help me. her name is Debbie and she’s sooooo helpful! the last time i went i didn’t see her but she helped me the last few times i was there. a couple weeks ago i wanted to try my hand at the silicon large muffin pans. although she warned me about them, i got into a conversation with another employee who said she LOVES them and so i decided to give it a shot. unfortunately, they didn’t have it in store so debbie was like let’s just order it online and i’ll have it delivered to your house but i’ll wave the shipping for you. ahhhh! awesome! she also let me use my $ 5 off $ 15 purchase even tho the thing was $ 14.99. lol i hate it how some places are sticklers about that.
anyway i love this place it’s like the REI of housewares they have everything you wouldn’t even think you’d want but somehow when you se it you can’t live without. thanks for the wonderful advice and great service guys!