Hilton San Diego Mission Valley

My company has put me in this Hilton for the past week as well as for the rest of the month. So far so good. Clean room and bathroom, I think the beds are pretty comfy since I hardly want to get out of bed every morning. Room service cleans the rooms pretty well and I haven’t had any issues here yet. The buffet breakfast that was included with my room is pretty good, I was surprised with the selections they offer with their buffet.

Rooms are decent. But the reason for the one star is due to the $ 19 a night for parking. I may have missed it, but I did not see any disclosure of paid parking when making the reservation. Not to mention this hotel isn’t cheap. Street parking is rare and kind of far from the hotel. I would understand a one time fee, but not nightly!

two bar fights (one that warranted SDPD call) since i checked in approximately 2 hrs ago.
front desk staff was gracious. tried to offer adequate compensation. room was lovely.
that said. seriously? two fights? in the hotel lounge/​bar area?

Very nice for the price. Clean and modern. Had a blast at my brother in law wedding reception. Would recommend.

I’ve been here on a conference, but haven’t stayed at the hotel so this is only for the conference spaces.
Climate control is terrible. It’s either too hot or freezing. All three days of the conference the men’s restroom was in fairly bad shape with soap not refilled and loose seats. Even after letting the front desk know nothing happened.
The food catered was decent, set up was super inefficient and drinks weren’t refilled.
Overall I wasn’t impressed.

What an amazing hotel. From the moment we pulled in the driveway until we checked out, the service was unbeatable!
When we pulled in the drive way, we were allowed to pull up along the front curb to unload our belongings and go into the lobby. Being a HiltonHonors member, I checked in the day before online and selected our room.
Nicole was working at the front desk. She is definitely an asset to the Hilton family of employees. She had a beautiful smile and helped each guest with her undivided attention. She even helped us old folks set up our UBER and get us transported to our concert! We were also given a gift bag with two complimentary bottles of water! Nicole assured us our car would be fine while we took our things up to our room.
When entering our room, I had a hard time believing that this hotel only had a three star rating! Our room was not only beautiful, but it was immaculate. And in my opinion, it doesn’t matter how beautiful a room is. If it’s not clean, it’s not worth staying at! The bathroom was spotless, no signs of any mold. The only downside was the sink drained a little slow and the light over the sink was out, but there was a light up vanity mirror on the counter which helped with putting on makeup! I had preordered two extra bath towels which were on the counter when we arrived.
There is a clean refrigerator available, a well stocked coffee maker, a beautiful tv, and a comfy bed with plenty of pillows. We selected a room at the end of the hall on the 11^th floor. It was very quiet, never heard anyone talking or the usual sounds of doors slamming! The view was amazing! There is a huge mall/​shopping center with several high quality restaurants as well as fast food within a few minutes of the hotel.
It was a great weekend get away. And that Nicole… she was there when we checked in, there when we returned after our concert at 2:30am, and there when we checked out today at 11:30am. and we never saw her without her friendly smile! Thanks for a great stay!

We recently had our wedding at the Hilton in Mission Valley. Overall it was a seamless day and Morgan really went above and beyond to make our day turn out exactly as we wanted. My favorite part was the actual wedding, the «ready» rooms, and our hotel room for the evening was all on the same floor. This made life a thousand times easier when it came time to take pictures and such.
The only con I would say is there is a lack of communication between the different departments we had to deal with through the whole experience. Also the hotel lobby was extremely hot compared to the restaurant that was basically in the same area.
Other than that I would 100% recommend the Hilton as a wedding venue as well as a stay for the night.

Not too bad of a property, but they hit a couple of my hot buttons:
1. No verbal «welcome» as a Diamond Member.
2. No room upgrade… no king bed. I realize that Monday Night Football was last night, but Diamond IS Diamond Hilton!
3. WiFi is poor. The standard HHonors login doesn’t work and had to call the front desk from the Executive Room to get the fix.
Some real positives:
1. Room service was AWESOME!
2. Comped parking.
3. Awesome breakfast in the restaurant.
I have 1 more night, so will see if things improve.

We checked in at night and asked for the cart for our luggages. After loading up our belongings the clueless bell boy comes out saying he didn’t know we needed help. Figured asking for the cart meant we were going to use it, right?
We were supposedly upgraded to a suite, but came in to a regular sized room with two queen beds. We called in to make sure he checked us in the right room and was told that the bigger suites were all checked out and that our room was bigger than the regular rooms. This really made me question how much smaller the other rooms could possible be.
The executive lounge was smaller than the other Hilton’s I’ve been to with limited food/​snack options, so we ended up leaving to eat breakfast at the restaurant downstairs with the typical continental breakfast serving eggs, sausages, bacon, etc.,
The hotel and room was upkept and nice, but they really need to do something about their elevators. Three elevators with only two working going at the slowest pace ever. Seven people going in at a time. There was 15+ people waiting for the elevators and the front desk didn’t bother to do anything about it until 10 min later. He finally brought some of the people to use their service elevator.
The hotel seemed understaffed. We waited to get our car valet coming back to the hotel, but I didn’t want to leave the car unattended since nobody was outside. The guy was working the front desk and then had to run out to valet out car.
Overall, I most likely won’t be returning to this Hilton.

Took the family to San Diego for a mini vacation, four days/​three nights. We elected to stay in San Diego’s «Hotel Circle», putting us fairly close to most venues in San Diego. The city was very pleasant, as it always is. The hotel we stayed at (Hilton San Diego Mission Valley) on the other hand… but let’s be fair, it wasn’t all bad.
First and foremost, the hotel room was luxuriously appointed and very clean. It is very apparent they have recently completed a major renovation. We had minimal interaction with anyone from the hotel staff, but those contacts were professional and quite pleasant.
Now, for the «but» of the hotel… for the price per night they charge; I would think the Hilton, at the very minimum would offer free wifi for guests. Well, I thought wrong. You have to pay for internet access. In order to gain free access to the World Wide Web, you must be HiltonHonors member and use points (I am not a member, BTW). Why would you need wifi if you’re on vacation? Well, if you have children, or teenagers I don’t think I have to explain further.
Here’s another «but»…The Hilton San Diego Mission Valley charges a per vehicle overnight parking fee on top of what you pay for the room stay. That wouldn’t be too bad, if they had sufficient parking. Not only do they not have enough parking, the stalls are very narrow and vehicles get dinged by people who carelessly throw their doors wide open. I don’t drive a big car, like a super sized SUV a la Ford Expedition/​Chevy Suburban that would take up a stall an encroach onto the two adjacent stalls; no, I drive a Toyota Tacoma. So for my ‘average’ sized vehicle to be dinged by doors of vehicles of the same or smaller size, should be pretty telling of how narrow the stalls are.
Of course the hotel gives you the «We’re not responsible for damage [to your vehicle]» when parked in their establishment; but they can sure charge you for the risk. Those are really my biggest gripes about this particular Hilton; otherwise, our stay was pleasant.
Anyways, for the same price point you pay at the Hilton Mission Valley, you can get a comparable room elsewhere in the same area with free wifi, free parking, and a free continental breakfast to boot! Well, live and learn… or do better research for the next time. One thing’s certain, not staying at the Hilton any time soon.
Stayed September 2015, traveled with family

I was rather surprised that the name «Hilton» was on this hotel. I’ve stayed at many Hiltons, as I travel a lot, but that might change after staying at this hotel.
It started at check-​in when no one was at the desk. When I got into my room there were no towels, I called 3 times and no one answered. Then when I called housekeeping and a lady brought bath towels but no hand/​wash clothes. Then I opened a bath towel only to find «brown» stains (I’m being polite here). Really? That’s nasty.
The room itself was not very nice, stains on the bedding and furniture, nasty grout. Then on checkout they charged the wrong credit card and it put me over my limit (penalties, woohoo! grrr) and then when I caught the mistake it took them nearly three days to rectify their mistake.
Save yourself a headache. Stay somewhere else.

We were here for 2 nights this past weekend on a reward stay and experienced plenty of ups and downs, here’s a quick rundown:
PROS
–great location, easy to access downtown as well as Balboa park and north/​south park areas
–as a Diamond member, bfast buffet was free and it offered a pretty good spread
–room was spacious and had a fridge and microwave
–excellent friendly service at the front desk
CONS
–elevators are ancient and takes forever, be prepared to wait
–parking is $ 17/​night but spots are hard to come by, with plenty of spaces in the valet section, we ended up having to park in an overflow area
–worst executive lounge I’ve experienced, in the 3 times I visited there was no one available, fridge was barren, and the AC was broken on afternoon so the door was propped open (with no attendant) and fans running

Nice hotel. We’ve stayed here twice and have been happy both times. The rooms are recently updated and very clean. The housekeeping staff here does a very good job and I feel comfortable actually touching the surfaces in my rooms. The breakfast in the executive lounge is quite decent and the staff was friendly.
Now it’s time to share the bad stuff. Sleeping on the side of the hotel that faces the freeway sucks. The noise is quite loud and annoying, and they really should have insulated this place better. Try to get a room on the «quiet side» if you can. Of course, that won’t do you any good if there is an annoying family staying in a room near you. If a kid is screaming and crying, you’ll hear it like it’s in the room with you.
Parking also kind of sucks. The self-​parking garage is cramped and people tend to park like arrogant assholes and take up multiple spaces. I always found a space, but sometimes a few obscenities were first required.
I do like this property overall and I will stay here again– on the quiet side!

I’ve stayed at this property several times in the last few years but this last visit was fantastic!
Let me give huge kudos to Adam and Ashley at the front desk for making our stay so amazing! We had some slight minor issues checking in, my friend’s room key wouldn’t work and there was a terrible smell in his room. Adam and Ashley were quick to respond and take action. They promptly apologized and changed his room in the most courteous and professional manner. Adam even waived my valet charges because they were doing elevator maintenance and wanted to make sure we weren’t inconvenienced because of it. That is world class customer service. Each time we saw Adam and Ashley, we were greeted with a smile. They definitely should be commended for going above and beyond to make sure their guests have a wonderful experience!
My only suggestion would be to have Adam and Ashley train the staff in the restaurant. We sat down for drinks and waited for 15 minutes before I had to go to the bar and ask if they had table service. I told them that we would be ordering some drinks and possibly food and returned to our table only to wait another 10 minutes for someone to come by our table. Disappointing that there was no sense of urgency to assist us. The bar/​restaurant staff could learn a thing or two from A & A.

Came here a few years back and wasn’t so impress for a Hilton. Everything was so old. However, so glad we gave them another opportunity. The room is completely remodeled with modern furnitures, floorings and showers. The white bamboo floors are to die for. Definitely inspired me wanting to renovate my bathrooms at home. In addition, service has improved a lot too. They also utilize one of the best brand shampoo, conditioner and lotion. One of the 1^st Hotel I don’t need to walk with my shoes on. Nothing is worst than walking bare footed on a nasty flooring. Not sure if it’s under new management, if it is good job.
Cleanliness: ⁵⁄₅
Service: ⁵⁄₅
Pricing: ⁵⁄₅ (for what you’re getting)

This is kind of my go-​to hotel in the Valley. As a HiltonHonors member I enjoy staying at Hiltons whenever I can so I can free rooms. This hotel was recently completely re-​done and it’s more awesome than it ever was. I always get a great rate here even when the property is busy and the staff has always been helpful in trying to accommodate any special requests like connecting rooms.
They have bell service and valet parking although I do the self park to save a few bucks. The rooms are freshly remodeled so they are nice, modern and they have always been clean. Housekeeping is quick to respond with extra towels and in room dining has a Mexican flair and is delicious. The food also came in a reasonable amount of time.
Great location off the 8… I like staying here when I have parties to go too in the North Park since its close.
Overall, always an excellent stay and service. Thank you Hilton San Diego Mission Valley, I’ll be back in June 2015.

I absolutely loved our experience at this hotel. Location was central but not really walkable because of the busy freeway.
The interior was gorgeous, but the exterior not so much.
Check in was a breeze and check out was great. The beautiful brown eyed brunette who checked us out on 5÷12÷15 was super nice and have us so many recommendations and tips that made the test of our day in sd pleasant.
We stayed in room 1204 and it was beautifully remodeled and mostly clean. The view is of a mountainside and the pool at the bottom. The bathroom shower was nice and big although maybe the floor could use a little more grip. The towels and toiletries was decent. And the bed was my absolute favorite thing in the room because it was so comfortable! We slept soo good :)
Now the things I didn’t like very much was the dirty ice bucket and the parking garage. There were random construction materials around and it was a little dark at night.
Besides that, we enjoyed our time :)

Clean and modern room, helpful service, and freeway close = 4.0 stars. Moderately priced, I had a few good nights of sleep.
The bar/​café has an open design, and while I didn’t eat there, it’s well-​priced and looks delish. Valet service is quick and very good. Internet strong. It’s very centrally located, close to Gaslamp, Hillcrest, and across the street from a large mall with restaurants.
What could be better? There’s very little in close walking distance. A couple of minor restaurants and a Denny’s. Beyond that, you take your life at risk for a long walk across the overpass to the mall — it’s a long block.
Overall, I would stay here if the price continues to be right. I wouldn’t choose this for a romantic weekend, but for a business stay, it’s great.

Beautiful hotel. It’s recently been renovated and we stayed in one of the executive suites, which we loved. They’ve paid attention to the details, which is super important for a comfortable stay. It was a fun getaway for a little staycation and we took advantage of the jacuzzi and hotel on site to complete the full experience.
This is a great location for travelers because it’s so central and there’s easy access to the highways. There is a Target, shopping, dining and other area attractions nearby. If people are staying for an extended period of time, this can serve as quite the convenience.
If you’re just staying the night, I’d choose one of the breakfast packages, since they offer a full buffet (newly built) as part of the restaurant. It’s ideal if you’re looking for a quieter location away from the activity downtown.

I’m a Diamond HHonors member and I do have high expectations especially if I’m spending so much money on an upscale hotel. I’m actually very easy and I only have a problem if the hotel’s internet isn’t working or if the shower doesn’t have a hot water.
I’ve stayed at this hotel numerous times and I like it here. I’m here today for a business meeting and to visit my kids who are living here for college.
One star less for the Internet not working. It keeps going in and out and I hate the fact that I have to constantly wait for it to work especially if I’m in the middle of doing some important work. Another one star less for not answering their phone to complain about the internet. When he finally answered, he was trying to give me an instruction on how to log in like I don’t know what I’m doing. You couldn’t connect to a wifi if there’s no connection available so I kept telling him that logging in wasn’t the issue. So one less star for making him think I’m dumb. Anyways, he finally sent an engineer after three calls and it worked the second time he came back but as soon as left, it stopped working. It was late so I finally gave up!
This morning, when I was getting ready to take a shower, there was no face towel so I had to use the hand towel. So one star less for that! SMH