Floit Properties

If I could give Floit Properties @ Jackson Point location no stars I would have. The staff are not only rude, but it is a hassle to get anyone to answer their phone. Give it a try (619) 302‑2248. You won’t get an answer. They operate through text message and at times will not answer your questions or concerns for days on end. For instance one scenario, My wife was locked out of one of the bedrooms in our house, she reached out to the property manager who then gave her the number of the maintenance man. She gave him a call but got no answer numerous times. Finally after letting the property manager know that he was not answering he finally called her back. She asked if there was a special key to be used to gain access and he had the nerve to say to her «how should I know you live there». My question is What if there was a child locked in the room. We managed to gain access to the room by using a butter knife no thanks to anyone here on staff. The carelessness and poor performance of this staff is not worth the $ 2395.00 we are paying. Use your money else where they don’t deserve your hard earned money. Trust me this place is not worth it!

Our property manager is Sandy and she is horrible. Before we moved in, she was very difficult to get in contact with. When we decided to walk through a few units, she wasn’t even available because she had wrote the wrong date down in her calendar. She is very unprofessional and not very helpful when you have any questions regarding the property. We have been happy with our unit so far despite it needing repairs directly after moving in. Also, paying the rent online is handy, but the paylease system is not very user-​friendly. I am not sure how long we will stay in this unit, but I would be reluctant to rent from this property managing company again.

WARNING!!! WARNING!!! I totally agree with previous comments. Nightmare!!! DO NOT RENT FROM FLOIT! I just moved out and Sandy the Property Manager for Paradise Walk in National City and the Maintenance man both look and act very unprofessional but of course not until after you move in. I just moved out and Sandy did not want to do a walk thru of course so she could rip me off. Then as I’m expecting my deposit I get a letter stating that I was getting $ 0 back and that I owed them $ 14.00. What a bunch of b*** s***. The Townhome was left clean and I’m being charged for painting and replacement of the entire carpet when it was new when we moved in. I was only there for 1 year and all it needed was a light cleaning. Sandy is horrible. Do not rent from Floit. If Floit is allowing Sandy to rip people off… shame on them. I would have thought of them as being more professional. Big mistake renting from them!!!

Think twice about doing business with Floit. We rented our appartment from one of their employees by the name of Steve Tull, we signed a year lease with and $ 800 deposit. I’d have to disagree with Kat R they are not quick to repair a problem which seem to happen on a weekly basis. We went a week without being able to wash our dishes do to a leak, my dad ended up fixing it. Bums would come take craps on our property and I would take pictures and text them to Steve Tull asking him to send someone to clean them because it would attract hundreds of flies, again no one was sent. The reason we rented the apartment in the first place was because it had a large addict I was going to make an art studio, but that didn’t happen because we got it checked for Asbestos and it tested positive. Of course there was no mention of this when I asked Steve if I could make it into an art studio.

We recently moved out and paid to have our apartment cleaned. I took pictures of every room wall to wall floor to ceiling and I can honestly say we left that place cleaner then when we moved in. Steve Tull did a walk through and did not have one negative word to say, but when it came time to send us our deposit, he made up a bunch of lies saying that we must pay to have to apartment repainted even though the walls were perfect and for new carpet for no apparent reason at all. We also had to pay for general cleaning? I asked Steve for his bosses name and contact info and he refused to give it to me.
Do not waste your time and money with this company

Best management company I’ve ever rented from, hands down. They’re extremely friendly and respond to repairs immediately. The apartment itself is beautiful and very well-​priced. I couldn’t be happier with my experience here.

Everything you want from a property management company.
— Quick to respond to repair needs. Our microwave went out and it was replaced with a brand new one within 6 hours. A lightbulb went out, replaced the same today. Wanted to take some closet doors and shower doors off, came and picked them up and stored them for us. Cannot say enough good things about their service team.
— They leave you be. If you need something, they always answer and help very quickly but otherness you don’t hear from them which we love. Nice guys that we enjoy talking to but love not being hassled. After our year lease was up we went month to month. Rent had never been raised in 3 years and we have neighbors that have been here almost 10 and it’s never been raised.
— Quality. They replace all the carpet, paint, etc before you move in and they do a great, professional job. It’s not top of the line but you don’t feel like they went bottom of the barrel either. They know details matter!
Bottom line, we would jump at an opportunity to rent through them and think they are a best kept secret in SD!

I was a Floit Property tenant at 1030 Robinson Ave for 3 ½ years. I’ve lived in 5 different apartment complexes around San Diego and in the Phoenix area over the years. This was my first time renting from Floit. It was the smallest property I’ve lived in out of all the places I’ve rented (40 units), and it showed, in a very good way.
The property was always beautifully maintained by the manager, Keir, and the maintenance person, when needed. And, I have to second «Eric E.‘s» review with regard to Robert. Robert was always fantastic to deal with. The move in was super easy, they never raised my rent the whole time I was there, Robert was very flexible and helpful when I needed a little bit of an extension on paying my rent one month when switching jobs, even the move out process was super easy.
I find some of the one-​star reviews pretty surprising. These people describe the exact opposite experience from what I had. I honestly question whether they were actual renters from Floit or whether they are employees of the competition. For example, I had no issue whatsoever getting my deposit back. In fact, the check arrived about two weeks earlier than they said it would. There were two small deductions (which totaled only $ 50) because I didn’t clean my oven or windows (which was true).
I wouldn’t hesitate to rent from Robert and the team at Floit again and I wouldn’t hesitate to recommend them. They provided, by far, the best renting experience I’ve ever had (and I’ve lived in multiple large «luxury» apartment complexes). I’m not a big « Unilocaler» and it would have never even occurred to me to write a review for an apartment management company had they not been so great and easy to work with.
My only suggestion would be to make the move out requirements slightly more clear. Even just a one-​page piece of paper taped to my door or stuck in my mailbox with everything that I needed to clean would have been helpful. When I first moved in, I knew that they made it standard policy to clean everyone’s windows (letting someone move in with dirty windows is a pet peeve of Robert’s), so I assumed that I didn’t need to clean them because I thought they would do it. Not a big deal, just would have been nice to know.

DO NOT RENT FROM THESE PEOPLE!!! This company is shady as hell. They will not give you your deposit back. I have been a renter for 8 years and have never not gotten a deposit back… until I rented from Floit. They deducted for things that are illegal according to tenant rights. Seriously, DO NOT RENT FROM THEM. When I first moved in there were all kinds of problems with the apartment that should have been fixed before my actual move-​in. When I would call the maintenance guy he acted like it was a bother for him to come out. I think the first month I loved there he had to come out every week. But the real issue for me is that they illegally deducted from my deposit for painting the walls and carpet cleaning. These people are super shady. The apartment will look good and then as soon as you move in you will realize that it is all a façade. If you value your money take my advice and DO NOT RENT FROM THESE PEOPLE.

I’m a landlord myself who rents out several houses — and I’m also a tenant, renting a 2 bedroom from Floit Properties in Hillcrest. Gotta say, I’m super impressed with the whole Floit team. The apartments are AWESOME… spotless, modern, with great amenities and un-​apartment like décor touches. The grounds are incredibly well-​cared for, with super nice landscaping and no litter. The overall property manager, Robert, is super professional and helpful. Our on-​site manager, Kier, is AWESOME. Our handyman/​repair guy, Wesley, is prompt and polite. With upscale apartments in the best location in Hillcrest (and San Diego, I think), a total pro attitude toward their tenants… I highly recommend grabbing a Floit rental.

I’d give zero stars if that was possible. Floit Properties is totally unprofessional. They never give 24 hrs notice before entering your apartment. Then, when they do come into your apartment, they snoop around in your stuff and lock your pets in the bathroom. This is the WORST landlord/​property management company I have ever dealt with. Do not rent from Floit.