CVS/pharmacy

I’ve never been a fan of this CVS. I only go here cuz it’s close to home/​convenient for things I need on the go, but other than that the Pharmacy sucks like always! Whenever I drop my prescription off, they never get it ready when they say they will, so I end up waiting longer for prescription that should of been done HOURS ago. So I usually just wait a day or two before I pick it up.

I don’t know why I come here. They never have the medicine I’m looking for, like Chlor-Trimeton:a cold tablet in the middle of cold & flu season.
CVS-you’re off my to go list and on my shit list. Try paying attention to your bricks and mortar stores and a little less to your mail order business.

Came in with my extra bucks to buy some good deals offered for 4 days. Every CVS card member can get 1 Colgate Max for $ 3 plus $ 2.50 instance coupon when you scan your card at coupon center. I did not get my deal. I came back and ask them why. The shift supervisor helped me with it. She told me that I had used my extra buck for Colgate. I said no I got it from the last time I bought 2₃ weeks ago. I even told her that if the coupon went through it would show on the receipt where it said «This week’s Extra Buck Offers». After arguing with her for 5 minutes, she gave me cash card for $ 2. Then, I told her that the CVS ads this week said there is $ 2.50 instance coupon, and she can take a look at the ads. She did not even take a look at the ads and had a bad attitude. At the end, I said forget it. I will take $ 2 because she doesnt understand or know how to explain the CVS receipt and doesnt know what goes on sale for the week. I do not expect this attitude and skill from the shift superviser.

I had a prescription from Haggens which had closed and the script went to rite-​aide.
Nicco spent so much time with this prescription it was unbelievable. Excellent customer service. he went beyond what I would ever expect a normal pharmacy to do! Thank you!

Overall 2.5 stars. Conveniently located right off the 56/​Twin Trails, it’s next to the USPS and Shell. Let’s face it, who would shop here? High prices for everything. I only come here during emergencies (i.e.; sick) or picking up a prescription after I’ve met my deductible (otherwise, fill your px at Costco, way cheaper!).
Oh their bathrooms are kinda gross, and it’s kind of dark and blah in there. Not overly welcoming.
I have the CVS club card thingie… doesn’t really do me any good. On occasion, I’ll get Halloween candies here when it’s on sale (combined w/​a coupon, of course!) for hubby.
Yep, that’s it: drugs and candies. lol: D

This CVS is not as big as the one in Westview, but it’s close to home. What I notice about this location is there is always a line and only one cashier. Lines are long.
It is right next to a gas station so it’s easy to run in after getting gas.
Only suggestion is to have more cashiers or call for help when you have 3 or more people.

This is just your average CVS, with all the basic essentials from alcohol, to toiletries, to snacks. and the pharmacy in the back. If you’re in the area of PQ this is convenient as it is off of the 56 at the Black Mountain exit.
PROS: friendly pharmacist manager, pharmacy tech, and Terry the cashier/​manager I think
CONS: female cashier who doesn’t know how to handle returns/​exchanges

Store manager Patti needs to learn how to greet her customers like her associates do instead of looking like a damn fool at the register.

I liked this place a lot better when it was an empty dirt lot where the illegal day laborers hung out. This is one sorry excuse for a store, the legacy of Sav-​On still exists with long and slow check out lines, and clerks who always want to babble with their friends while people in line wait impatiently.
Tell me again, with Costco having a pharmacy, exactly WHY do places like this even exist???

They have all I need for over the counter meds. It never seems to be too crowded here which is good because they always seem to have only 1 register open.

Pharmacy is awful here. Came here once to return recalled medicine and they argued with me about the medicine being recalled. I had to show them proof that the recall only listed product name and no serial numbers. Normally the pharmacy is slow. And product prices are always unclear because things are not put in the proper location with their price tags.

I spoke with Kim over the phone in regards to my prescriptions. Kim was pleasant, efficient, and and extremely helpful. I was very pleased with the service I received from her over the phone today.
Edit: I just confirmed my Unilocal account so this review is actually from 6÷23÷14. :)

Trying to decide whether to use this CVS or the Rite Aid nearby?
CVS is better for:
* Parking since it doesn’t compete with adjacent stores
* Photo Dept. when Vangie is working. (She understands Customer Service!)
* Drive Thru pharmacy pick up /​drop off
* Store layout is more intuitive and easier to read aisle signs
* Pharmacy consult with questions — for Rx and Over The Counter products
* Diversity of languages spoken by employees
Rite Aid is better for:
* Hand dipped ice cream
* Employee friendliness — usually very engaging and they smile more than at CVS
* Photo department when Vangie is not working at CVS
*Shorter wait time at pharmacy
I prefer the CVS store generally, even though the average employee is not as friendly. I just tell myself they are still 10 times friendlier than one infamous clerk at the post office next door. If I do get impatient waiting in the CVS pharmacy line, I make a game of it. I just use the convenient automatic blood pressure cuff next to the pick up window to see just how high my blood pressure gets.

Believe every negative review you read on the pharmacy in this place, because it is s***house. The worst part is the actual pharmacist has her s*** together, and you can see it when she talks with her airheaded flunkies. My husband and I went in one week for some new prescriptions, and the first thing we hear is flunky 1 telling flunky 2 how disorganized the back is and how it’s impossible to find anything. A week later we try to pick up the rest of his prescriptions (because of course one was missing and of course they didn’t bother telling us that they didn’t have it) and flunky 1 (or 2) told us they still didn’t have the item. This time we heard the pharmacist tell the flunky to actually go look, flunky comes back empty handed. Pharmacist goes to find it and BAM! It’s like magic. Item was there this whole time can ya imagine that? I saw the pharmacist trying very hard not to roll her eyes, which proves she’s a better person than me.
Next time I went in, I overheard that the pharmacy is understaffed, though I bet one competent employee could do much more than the two flunkies. And I have heaps more pharmacy stories, like the time they had us leave an insurance card with them for a few hours because… I don’t know? They don’t have a copy machine? I have no idea.
Front end is great, no complaints there. In and out very quickly for purchases at the regular counter, but pharmacy is ridiculous. There’s a Rite Aid in the same shopping complex. Time to give that place a try.

This place is convenient and there is rarely a long line. When they see that a line is starting to form, they open up a second register. I come here for the pharmacy and the pharmacy is very friendly and fast.
The place is clean, too. All in all, this CVS is «A-​OK» to me!

Do not ever fill a prescription here. I keep mistakenly coming back because it’s close to my house, but I promise I won’t be back. Your doctor may send a prescription here. They will not likely have it or fill it. You can call to make sure they’ll fill it. They will lie to you and tell you it will be ready in 30 mins. It will not. You will go there and they will tell you it’s not ready. They will tell you it will be ready in 30 more minutes. You will leave and come back and they will tell you it will be ready in 30 minutes. It will not. It may never be ready. They need to shut this pharmacy down for a weeks and start over again.

SHOTS SHOT SHOTS!
Flu shots that is. Went in this week with an appointment and got my shot and was done in 15 minutes. The nice pharmacist must have used an extra pointy needle because I didn’t feel a thing. Thank you nice pharmacist!
If you want to avoid getting the snargly, gloppy, booggery flu, CVS has a shots party and you are invited.

Five stars for the awesome Nurse Practitioner Trina Acosta in the Minute Clinic. I’ve never been to one of these places, but this first experience was very positive. I needed a whooping cough/​tetanus shot. I wanted to check to make sure that my insurance covered it before we went through the whole filling out forms and going through the computer dog and pony show. She was happy to do that for me. I told her my concerns regarding lingering arm pain from the tetanus shot and she went over ways to keep it from being as bad as it was last time.
She was very nice and made sure I was ready, and even sang a song while giving me the shot! Funny! She was very sweet. Exactly the personality a medical professional should have.
On the other hand, minus 2 stars for the less-​than-​helpful gals at the pharmacy. When I arrived NP Acosta was at lunch and the Minute Clinic wasn’t due to re-​open for another half hour. I asked the ladies behind the counter at the pharmacy it they could check to see if my insurance would cover the shot so I didn’t have to wait around for half an hour for no reason. They looked at me as if I had 2 heads. «Umm… can we do that here??? Umm… nnnno. You have to ask at the Minute Clinic.» Really? There’s no way you can go tippy-​tapping on your computer there and find out if my insurance covers a whooping cough shot? Really?
It’s times like this when I’m so thankful I get my meds mailed to me now and don’t have to deal with pharmacies.
Bottom Line: Definitely go to the Minute Clinic, NP Acosta is awesome. The pharmacy folks, well, good luck with that.

I agree with every lousy review about this location posted here previously and for all the same reasons.
CVS could make a ton of money just publishing the long list of excuses they routinely use to justify their beyond lousy customer service; no one would believe it.
You might wonder why your prescription will never be ready and the lines to find out why are longer than if you were to head in to the DMV without an appointment. Well, allow me to make it easier on you. Feel free to choose the excuse you’re most likely and often to hear from the following menu:
–Everyone has called in sick (again!);
–We are understaffed;
–I’m so tired; I’ve been here 12 hours;
–It’s Spring Break and «everyone» needs their prescriptions filled;
–You JUST called it in LAST Monday;
–We are out of stock on that;
–Oh you want US to follow up on your auto refill?
–We checked the bucket and it should be ready in about an hour.
Note to self: MUST change pharmacies.
Believe it or not, no one that works there seems to have the first clue their service model is fractured; beyond broken… truth is they really don’t seem to care EVER.
If there is a manager responsible for the pharmacy; you’ll be hard pressed to identify him/​her; I challenge you to identify anyone who even looks up long enough to notice the lines are long.
I feel sorry for the elderly who are forced to buy these excuses and sit ever so patiently in the chairs provided for those «always willing to wait». It’s sad…

The Pharmacy is a nightmare to deal with: slow, and lackluster. They require some basic training.
The pharmacists always seem disorganized, and unfocused; in the middle of filling out your prescription or talking with you they always stop to do something else. Also, they talk very loud in the «private consultation booth» as well as when talking with people in the drive-​thru pharmacy. So forget any confidentiality. Don’t bother with the drive-​thru pharmacy window either, you will only waste your time.
Now, I take my prescriptions to the CVS in UTC, where the pharmacy service is outstanding despite employing fewer people, and having a higher volume of customers (UCSD student housing nearby/​high concentration of workers). For example, wait times are significantly shorter (~5−10minutes to fill a prescription), and one-​on-​one consultations are informative and confidential.
Otherwise, the general CVS employees are great, courteous, and always helpful! I always go here for all my general merchandise needs, but I always avoid the pharmacy.