Conroy’s Flowers

Just wanted to say what a great job Conroy’s Flowers did for our daughter’s prom flowers! We ordered a corsage and boutonnière at the last minute and over the phone. I was worried about how they would come up… I shouldn’t have worried, they were gorgeous! Very helpful staff and very affordable prices!

I received a beautiful arrangement from Conroy’s as a gift. It was a spring bouquet in a clear glass vase tied with a bow. Five days later (and without flower food) the flowers still look fresh! The simplicity of what Conroy’s sent makes the gift even more thoughtful – no tacky, plastic vase or flower foam to dispose of, and I’ll think of my friend whenever I re-​use this glass vase.

Would give them minus 5 if I could. Ordered flowers online for delivery this morning and few minutes later got phone call from them stating that website price was wrong and I would have to pay $ 10 more. After expressing my disbelief not only about the incorrect price but that they reached out to me to make it my problem. I told them to cancel the order and ordered from another local florist. Hours later I was called by Owner to tell me that flowers had already been delivered and could not be cancelled. I told him that I had cancelled hours earlier and would not pay. He then said that they would go back and get them, I’m not making this up. Few minutes later he called me again and offered to honor the original online price!!! I told him that he already has his chance to do this but chose to let me cancel the order and that we already had a better rose arrangement for less from another florist and that I did not want to hear from them again. Believe it or not, they did go to my wife’s office and picked up their flowers.
I URGE YOU DO NOT DO BUSINESS WITH THESE PEOPLE

We had our wedding flowers done last month by Conroy’s and they were beautiful. They made the selection process really simple with their catalog system which was great for me. They also customized small elements of the bouquet and corsages, etc. to be perfectly accented with my wedding colors exactly the way I wanted. The floral designer was responsive, creative and on top of things. They also made us a beautiful cake topper. I would highly recommend them! They made it easy!

Received a bouquet as a surprise from my husband for Valentine’s Day. It was super sweet of him but sadly the Conroy’s bouquet looked dry and the roses were browned upon delivery. In addition, one of the Gerber daisies in the center of my bouquet was missing a large chunk of petals and another was completely broken off and was just shoved loosely into the bouquet. To top it off, the vase was dusty and dirty. When I called to share my concern they said they would only be able to replace the bouquet and pick up the current one the next day and that they do not ever issue discounts or refunds when customers are dissatisfied. I have received a number of bouquets delivered in boxes from 1800 FLOWERS, and they have been perfect every time. I would gladly continue to purchase flowers from the company direct but never again from Conroy’s. Horrible customer service and unacceptable products are not a good combination.

Sadly, a co-​teacher of mine ordered flowers for our boss on bosses day, we just called to see where the order is (it’s 10:30am)… They said they’ll have it here by 3? She asked to have them here by noon. I’m disappointed in this awful customer service. Having to listen to my friend being treated so rudely over the phone is terrible. I wish I had seen these bad reviews sooner, I would have helped her find a BETTER florist!

Just got a beautiful bouquet from Conroy’s! I love them

FALSE ADVERTISING! I ordered a bouquet of flowers online and received a voicemail a few days later stating that the online price was wrong and that the actual price would be SIGNFICANTLY higher. I called and spoke with someone (Allison? or maybe Alicia?) and I told her that they needed to honor the advertised price but she said they would not so I cancelled the order. It isn’t that difficult to keep your website up to date!!! Either keep it updated with the correct pricing, or honor the pricing you advertise. I will never do business with these folks again.

Their roses are like 6 dollars per rose and if you want greens and baby breath it cost 3.00 additional charge… wow…I understand if it was a big awesome rose… but if the roses looks like every other rose from vons… to a bucket flower stand… I can only shake my head in wonder… you get very little for a lot of money

I recently received flowers from this place for my birthday. They were delivered to my house while I was at work. When I got off work I heard a voice mail from a lady saying she was leaving an arrangement at my front door. This added to the suspense and excitement, because I did not know who they were from (family member or bf). When I arrived home, I did not see them right away. The delivery lady had placed them behind one of the plants so others could not see them (or potentially take them). The flowers seem to be very fresh. They are now on their 3^rd day and they look just the way they did on the first. I can’t really say if it is exactly what was ordered online or if what was delivered had modifications, but it was a great surprise and the flowers were in great condition :)

This is THE worst florist for customer service. A nightmare to avoid!

If there was an option to not give any stars that is what I would have chosen. My daughter and I went there yesterday to order a corsage and boutonnière for her prom. Her prom is next Saturday the 11^th the evening before Mothers day. Well we walked in and went up to the counter and asked to order a corsage and boutonnière and were told that they would not take any orders for next week since it was Mother’s Day, not to mention the fact that the old Asian man who was obviously the one in charge just kept shaking his head no, very rude to say the least! How absurd that they wouldn’t take any orders because there was aother occasion that weekend when it was still a week and a half away. The kicker is I went to thier website to see if they would actually let me order it online and sure enough I could put in that date, and pick up from that specific store! What kind of business is that, needless to say I took my business elsewhere!!!

I have ordered twice from this florist. Both horrible experiences and totally irresponsible customer service.
I ordered in November of 2012, the flowers that arrived were a size smaller than originally ordered, I asked if they could give me credit or re-​send the right order of flowers. They told me that the best they can do was a 10% discount on a certain selection of flowers — W.T.F. !
Fine, I really needed them and this week I ordered another set, apparently the promotion code they gave me didn’t work, but the set I ordered wasn’t expensive, so oh well. They sent a different flower design. My dislike for this business grew exponentially. No one has responded to my emails and their incompetent service lines are not of any help.
I know I am sucker for coming back to them after a horrible first impression, but hopefully my lesson helps y’all

Nice selection of flower arrangements and cards to choose from — but prices seem a bit high.

My mother sent me flowers for my birthday from this florist through 1−800-flowers and I was Bummed at the quality. My email to complain to 1−800-flowers is below and sums it up.
On ⁹⁄₃₀ I received a bouquet from Conroy’s flowers (4310 Genesee 92 117) sent through 1800Flowers and I believe my mother (the sender) has already contacted you to complain due to the fact that the bouquet was really sub standard and quite ugly compared to the picture of what she ordered (I actually had to rearrange them just to have them on my table). I wanted to follow up to let you know that last night, 3 days after receiving them, each rose was completely wilted and dead (they looked past their prime upon receipt) and all of the blue flowers in the bouquet had completely fallen off the stem and were all over my table. I always take great care of flowers I receive and have seriously never had such a completely bad bouquet (pardon the frankness).

Not the brightest bulbs on the tree. A friend and I went here to buy some flowers to make a lei for a friend and she wanted to buy some and make it herself. She asked if they had a certain type of flower and they didn’t even know what it was. I believed it was the owner that we talked to also. If you work in a florist shop you should know your flowers, duh!
Needless to say we walked out and went across the way and went to Windy’s in the Target/​Home Depot shopping center. Thanks Unilocal

FIrst of all, the actual name is «Conroy’s Flowers»
Okay so, I am in the Army and in Afghanistan right now. I ordered flowers to be delivered to my mother for her 64^th birthday and they failed to deliver them. I ordered her flowers with a personal note because I was going out on mission and if anything happened to me, at least I would have left my last words to my mom in a great way. Well due to the inept sales associate there, this was never to be. When I called two days later (after I came back from my mission) the same sales associate answered the phone and informed me that she was supposed to ask for my billing address for my credit card and that’s why they couldn’t process the order. After I had given her my CC info, I asked if there was anything else and she replied no, that’s it. She never mentioned the billing address nor did she request it. She also never asked for any other sort of contact information when I told her that a phone number is impossible to give out being that I was in Afghanistan. This is sales associate 101 and she failed. The manager with a thick foreign accent wasn’t helpful either, just reiterating the problem and not offering any solutions. Learning from these mistakes, I will now do more than just trust google to choose the closest florist to the delivery area, and will also look at reviews such as this. I also made sure that the new florist I went with (to send a belated gift) copied down an email address from me. I would avoid this florist like the plague.

Its Valentine’s Day and I ordered a «Basket full of Love» for my mom. She loved it but I was slightly disappointed! For what I paid for, I expected more flowers… especially the arrangement I saw online. I knock off 1 star for that but I’ll give them another chance to redeem themselves since their service is pretty good and personable.

I wish I could give this place 0 stars. I placed an order for Mother’s Day flowers through
on April 7^th. I spent $ 80 dollars on an extra special bouquet because I was unable to be with my mom on Mother’s Day. I was HORRIFIED when she showed them to me. HALF on the flowers were unopened buds that had already begun to wilt, the vase was not filled with the beautiful river rocks in the picture, I paid additional costs to have a large bouquet made, but they sent the small bouquet. The person who answered the phone at Conroy’s ADMITTED they sent her the small size even though I paid for the Large size. The florist was rude when he spoke to both me and my mother on the phone. This is the absolute worst flower business, let alone business in general, I have ever dealt with. They refused to give me a refund and/​or a new bouquet. They claim they do not have the flowers and/​or means to create the bouquet online. Why is this bouquet available through Conroy’s, then? Conroy’s is a SHADY place. They will RIP YOU OFF. I emailed 1−800-flowers and they issued me a $ 20 gift card to use on my next purchase (as if I will EVER buy from them again) and they said a redelivery is scheduled for today. It is now 3:30, no flowers. If she does not receive her bouquet by the end of their business hours, I will seek a full refund. If I do seek a full refund through 1−800-flowers and I will see to it that Conroy’s does not get paid for my order.