Children’s Primary Care Medical Group

Happy with this Medical Group. Although Dr. Fishman is our Primary Dr. we have seen Dr. Wilson (I think Dr. with glasses) so nice. They are patient and efficient and I never have had a problem getting an appointment. They are even open until 9pm! They scheduled an appt. for my son’s flu shot at 6:45pm and when we got there, the building was dark, I thought everyone was closed but not CPCMG. I didn’t realize they were open so late but love that option. In and out. The nurse was patient and quick. My son is scared of shots too but they were all out of the flu mist so he had no choice and she made it easy. Highly recommended.

We normally see Dr Clementino who we have been happy with, however my daughter needed to see someone so they fit us in with Dr Tolba since our regular doctor was away. I wasn’t happy at all. I found him argumentative and unhelpful. He wasn’t interested in what I had to say. I didn’t feel like it was a worthwhile visit and I wouldn’t see him again.
The staff are pleasant, the offices generally clean and normally they fit us in when we need to go (which is rarely). It was just our experience with this doctor.

We love this practice! We have been coming here since my daughter was born in 2006 and Dr. Tolba is the best! He is so friendly and laid back. He explains everything so clearly and is always more than happy to answer whatever questions we have. Our daughter also loves him which is a huge bonus! I have nothing but wonderful things to say about him. We have never had a problem with long wait times and parking is free and easy to find.

We moved to SD with our 9 month old in tow and were referred to this practice by a friend who works in healthcare. While we couldn’t see the physician our friend originally recommended, we were assigned to Dr. Tolba’s care, and we’ve never looked back. After struggling to find a pediatrician we trusted in New Mexico, Dr. Tolba was a breath of fresh air. His principles for child care completely mirror ours, and he has been incredibly insightful and kind with the few minor issues we’ve had with our baby girl. He is always pleasant and non-​judgmental, unfortunately two qualities which are challenging to find these days. He is an evidence based practitioner who is up to date on the latest basic and clinical research, something I treasure being a neuroscientist myself.
The office staff are also great. No complaints at all!

This is a 5 star review and I never give those, but I do not have a single complaint about this office and I am not an employee or friends with anyone there… this is a real review (I wanted to say that first)
We have been seeing Dr Rubenstein and have only the best things to say about him and the staff. He is a wonderful doctor and has been seeing our toddler, a NICU baby, since she was 7 days old. He was very reassuring in response to our concerns having a premature baby, and answered all questions thoughtfully and listened patiently to all of our questions. Two years later, he is also our newborn’s pediatrician also and we are very happy she has him as a dr also.
The nursing and the administrative staff are very helpful and kind. The front lobby staff answers phones when the lines are backed up so sometimes I have to wait a moment until they hang up a call, but that doesn’t bother me. It’s not like they are goofing around or ignoring patients. They are very busy so at times the phone system is slow to reach a «live» person but that’s typical for any dr’s office. With such a busy office, I do suggest booking out your checkups in advance so you have an easier time adjusting them to your work schedule. I book my appointments first thing in the morning or first appointment after lunch to avoid waiting long.
There are two waiting rooms. One is for sick kids, which is great for newborn parents who are concerned about germs. I have also waited in the hall outside when the sick waiting room is full of germy little ones.
Parking is FREE and there are always spaces available.
They accept walk-​ins and have after-​hours walk in appointments in the evening and weekends. It’s nice to know that but we have not utilized the times so I cannot review that part.

It started a week with high fever. When my child started chills and vomiting, we visited Dr. Toba. We were told my child had a virus and prescribed medication for vomiting. When symptoms continued and my child developed severe coughing a few days later with stomach pain, Dr. Rubenstein asked my child to jump to see if pain was severe or not and said it is bronchitis and possibly pneumonia on his way out of the room. The doctor prescribed antibiotics. A few hours later, we proceeded to ER when my child claimed difficulty with breathing with continued stomach pain and ended up spending 5days in the hospital with full blown pneumonia that completely infected right side of his lung that even wowed doctors on x-​Ray and with oxygen level of 84% which required immediate oxygen support. CPCMG didn’t bother to check oxygen levels or order x-​Ray when suspecting pneumonia.

Our appointment schedule for dec 16 at 2:30, I was over there at 2:15, and wait over 3:20. When me ask when someone be with us the keep saying «5 min»…
The place was empty and look like people not really come to work, just stay there with not do nothing.
This place is not professional, not respect client and act like they the only children doctors in SD.
I will never back again, we need this place out of business

We have been with Dr. Tolba for almost 5 years and have been very pleased. He is very personable and is great at making my children feel at ease. He shares his general knowledge and guidance, but also understands that each family does things differently. He has been great at referring my children to specialists when needed.

My son goes to Dr. Wilson from his birth date and he is now 5. As far as the doctor, he is top notch and I have no complaint about it.
The main disappointment is the medical assistant for Dr Wilson. Her name is Vanessa. She is so arrogant and treats the kids as if a prisoner being treated in a prison. She is not at all nice… come on, it is a pediatric office… at least act to be nice. I have no idea how she is staying in this job for such a long time.
And another frustrating thing with Dr. Wilson is you have to wait at least 3 hours to get serviced… Literally it is true in the afternoon. Even if your appointment is 9 or 10 AM, you will not come out before 11 AM. It’s just all waiting time in the waiting room or in the office room.
It is just Dr. Wilson we are still sticking to this place.

Fantastic Experience with this practice! Dr. Tolba is an excellent pediatrician. He was very caring and sincere, and spent a lot of time with us explaining things in-​depth and answering all our questions. We are first-​time parents and it’s very reassuring to have a pediatrician that feels like a partner.
My son (17-​month-​old) likes him a lot. Dr. Tolba gave him toys at the end of his visit too. A really nice touch!
Office staff was friendly. I was happy they have separate entry/​exit for sick and healthy patients.

My daughter has been a long time patient of CPCMG in Carmel Valley. While, we’ve been generally a happy with the Doctor we regularly see there, the biggest issue I have had with CPCMG is the support staff (or lack there of).
We’ve started going there in 2006… Since then, we’ve noticed that the staff helpfulness/​friendliness has steadly declined. Simple things such as having a form filled out for school, the front desk folks immediately respond. Leave it here, and well get back to you… weeks…
When you actually get to talk to a nurse or someone that really can do something, they can get it done right there and then…
So there’s huge disconnect in this office between people who give care and apparently people that sit the front office…
Normally, I wouldn’t think that an admin staff would affect the qualify of care. But imho it has reached a point that it has. We’ve been turned away by staff personal even before being able to see a nurse or doctor… by people who frankly are unqualified to make a decision…
For that reason, we’ve made the decision to move to another primary care giver for my child.

So very friendly staff and Dr Tolba is just wonderful! He is very passioned about his job and take his time to explain and talk to me. He never rush or seams in a hurry. I’m very lucky to have found such a great Dr for our kids (and they really loves him too, my son thinks he is so cool! :))

I can’t comment on the other doctors here but Dr. Rubenstein is great. He is a very professional doctor who really cares about his patients. When we go for well visits he is always very informative about where my children should be for their growth and developement. He is also very caring when my children are sick. I don’t trust very many doctors these days but I really trust the well being of my children with him. He has always been spot on with his diagnosis. It is very hard these days to find an excellant doctor. I would highly recommend this doctor to anyone who wants the BEST for their children. Thank you Dr. Rubenstein for taking great care of our children!

This office is wonderful! All the pediatricians and nurses are great! well, except for one nurse who makes it impossible to give a shot. She’s a stress case! Dr. Tolba is awesome!
The reason I only put 4 stars is to hopefully get some attention from some of the mothers; nothing to do with the actual practice, only the mothers that frequent that particular CPCMG.
The last few times I took my son there. all you other mothers are just horrible!!! Can’t you hold the elevator at all? I understand if there is not room. I mean, I can see a full elevator from the building entrance! But it was not full. I know we’d rather be somewhere else than there, but my son’s little head almost got popped twice by the elevator!
Even with my foot and hand in the door. YOU JUST WATCHED AS THE DOOR SLOWLY CLOSED ON US… you know, there’s a button to hold the door open, you witches!
CLEARLY, y’all saw me. YOU ARE AWFUL!