Carmel Mountain Shell E T D

If you drive a Chevy Silverado truck or bigger don’t use the car wash it will have you pull to far foward and dose not wash the front end of the vehicle

Car wash broke while I was using it! They would not give me a refund or another wash! I had to drive away with SOAP SUDS on my car! Never coming back again! In addition prior to washing my car, I used the vacuum. The cashier refused to give me quarters! Not even $ 1.00 worth! Crappy crappy customer service! The shell down the street by Panera not only gave me a roll of quarters, the car was was way better! Don’t waste your time here!!!

This review is for the wonderful gas prices
I love coming to this Shell Gas Station!
I drive from 4s ranch to come to this location.
The prices are always 20 – 30 cents better than 4s ranch Shell.

I came here on a day when the machine that accepts bills and credit cards was broken. First off you wait forever for this calr wash it is not a quick car wash whatsoever. Then I noticed the lady in front of me got frustrated at the machine and drove through. I didn’t feel like waiting half an hour in line for nothing so I literally parked my car at the machine and then went inside where they told me the machine was having issues and you had to get a code. There were three people inside and despite pressing the button numerous times for help no one came out.
I believe the wash itself is decent but if you’re looking for a quick, fast and efficient wash do not go here. Not to mention the exit to the road is a complete bottle neck. I know they can’t fix this but getting out is not fun.

This review is specifically about the car wash. It’s an automated machine wash that allows just 1 car at a time. Not needing all the extras that one can purchase, I opted for the general wash (1 step above an «express» wash) which included a rocker panel prewash. Immediately after entering the code on the panel, the prewash began. I scarcely had enough time to put the car in gear and move forward before the time ran out. Literally by the time my first wheel entered the prewash sprayers, they stopped. Ok, that can happen, perhaps the timers needed calibrating. The actual wash itself was rough. I have a low profile sports car which usually does fine in most automated car washes, but the machine at this station was brutal. The brushes and the wheels that guide the system placed so much weight/​pressure on the hood, roof, and trunk of the car that I could actually hear the steel bending and coming back! The guide wheels bounced off the front and rear windshield so much that I was concerned that they might crack. The dryer was ok. It did give ample time to remove most of the water from the horizontal surfaces of the car, but not the vertical ones. If you want the best car wash for your money in this area try Costco in Poway. It’s $ 7.99, washes and waxes the car, and even trims the tires.

Dark at night. Homeless guy and a bunch of teenagers hanging around outside the door at nite. The smell of pot was overwhelming inside the store. No thanks !

People talk about how the car wash is detrimental to this gas station but I’m gonna go in a different direction: squeegees. It drives me absolutely insane whenever I go to a gas station and there aren’t any squeegees. I don’t know if it’s because they get moved and not replaced by inconsiderate drivers or if they’re tossed and not replaced — I don’t know. But it drives me crazy. If we’re expecting to pay these ridiculous gas prices (and yes, even though it’s «down» to $ 3 a gallon that’s still ridiculous. Just 6 years ago it was $ 2).
If I’m lucky to locate a squeegee it’s usually old, falling apart, and does a crap job on my windows that looks like somebody urinated on my windshield. Maybe someone did when I wasn’t looking. Who knows?
I’ve never been a big fan of the screens at the station that play the same celebrity gossip nonsense on repeat. Play YouTube videos or something. That would be the best.
There are some good things about this station, though. It’s convenient, it’s clean, and it’s got good pumps, like the kind that you can easily press the handle without much resistance. Those are always appreciated. If it’s a busy day or lunch hour the station can be a bitch to get out of since it’s in a big plaza and right next to a light.
So yeah. It’s my station of choice. Maybe I’ll just start bringing my own squeegee.

The car wash sucks. The guide lights were not calibrated so only Hals our car got washed. The dryer was broken. They refused to give a refund.
This is also one of those car wash with the rubber brushes so it is hard on the paint,
Also, when they add the car wash at the pump, there is no explanation for each of the types of washes.

This is a review for the car wash at Carmel Mountain Shell.
In short: it scratches cars! Bad!
I should have known better not to take my dark blue car for an automated wash, but I was in a rush. And now the driver’s side of the car is badly scratched. The lines are horizontal, the same direction brushes go. They were not there the last time I (hand) washed the car. Some are so bad they went through paint and up to clear coat. Needless to say, my car won’t be seeing this car wash, or any other automated car wash ever.

What is there to say about a gas station!
Never had any problems pumping gas there!
The car wash there is good, i used to live around there and go there all the time!
Its super small inside but has basically everything you would need.
There are a lot of homeless people that hang out around there. Thats the only con.

Typical gas station, but you can find cheaper gas elsewhere. Shopping at Ralph’s to bring the price per gallon down is a plus though!

Always has a «be back in 10» sign. It’s always the white kid too.
Always in the middle of something when it comes to approaching the counter.
Always end up getting the wrong pump. Never fails.
Something ALWAYS goes bad here.

They are pretty friendly here. I mean, its a gas station, but they are quick and keep the place clean.

it started as a decent gas station with average prices, but now its over average unless you got some Ralph’s discount. The staff are still nice and once in a while they get some great looking gals working here (dittos to their HR). You can also buy weed off the car wash as they always got couple losers loitering.

I’m lazy and drive through to get my car wash done, so when I have two Shell stations less than a mile from each other, I have to rate them mostly based on how well they wash my car.
This stations car wash is bad. It barely drys my car at the end, and leaves it with water spots/​marks. You can tell by the look of it that it’s an older car wash station. In regards to the location, it’s certainly prime: right next to Rite Aid, Bank of America, and Ralph’s, just to name a few. Then again, this leads to a very busy shopping center which can be annoying.
I like my shell just up the street much better, less annoying traffic, better car wash and my favorite attendants if I need them.

The location is not really that well lit at night. Granted, it was a rainy night but it was as though the lights were equipped for 100 watt bulbs but mood lighting was placed instead. Nothing says romance like a gas station. Ok, maybe I’m just getting older and cannot see as well but I am NOT ready to admit that yet.
Gas prices are priced comparatively to others around the area which means high for this time of year.
The place is clean enough and offers a car wash and the convenience of getting in and out is nice.
The one thing that this and ALL Shell stations need to realize is that I really don’t need a receipt that is a foot in length. Unless you’re giving me something for free, save yourself the paper and take that cost savings out of my gas prices.

Good price for a nice area and the 92 128 zip code.
Even has hand sanitizers near every station.

It’s gas. its a gas station… 3 stars for this one because it is easy access and u can get in and out quickly. If you go on a week night you might run into pan handlers begging for money. I really hate that but i dont run into it constantly at this location or i would grade lower.

I give this Shell 3 stars. If you run out of gas in Carmel Mt, I think the two Shells on Carmel Mt Rd must be the only gas stations in the area. I’d give it 4 but I’m pissed off about gas prices going up again.
The car wash kind of sucks and sometimes there’s a long line. It doesn’t do a great job of cleaning the car because the brushes are vinyl or something and they kind of just slap the dirt off. I think it would be better if the brushes were of some other type of material. Lately, they’ve also been giving away a free bottle of water with a wash.

This Shell gas station is ok in my book. I usually go here for gas because it is one of the closest to my house. I like it here also because I can check my tires after pumping gas and not have to pay.
Mondays depending on what time are the best because it seems like after the weekend its slow and there are not that many cars.