Autozone

I always come to this location for light bulbs on my car. The employees are very friendly and extremely helpful! Always so nice enough to change the light bulbs on my car. Thank you Autozone!

Got my AC pumped by Freddy, he went out of his way to help and I’m glad he did!

Thank you for the 7 star customer service on Christmas eve your staff cares about me .
This is the store of caring.

Never again will I give my business to this location. A friend’s car died so we came here to get a new battery. The employees are unprofessional and rude. They act like they don’t want to help you. If you don’t like your job or don’t want to be there, leave. There’s plenty of people that would love to have your job. I hope this locations closes down. Next time we are going to O’ Riley’s a couple of blocks down.

The «healthy» brown haired, Hispanic female manager/​supervisor/​shift lead needs to learn how to conduct herself in front of customers. She was rude to, and belittling, to the employee ringing me up. I’m not sure if he was new, but he wasn’t sure how to apply the military discount to my order and rather than telling him the screen prompts him, she snapped «Read it! No, read it to yourself! «
I really want to know how some people get their jobs…

Also the NAPA they recommended is closed and they didn’t know where it was anyway.

Came to visit a friend and came here. Never again… shit service… worst I’ve ever had anywhere. The guys are not professional, including the idiot manager, Ceasar and his side kick Ariel the lying dumb ass! They should all be fired, and I’m sure McDonalds wouldn’t even hire them! My suggestion, go to O’Reilly Auto Parts. There, you will receive exceptional service guaranteed! Thanks, O’Reilly for GREAT customer service!

not much to say except «it’s autozone…»
but why does there always seem to be shady character in the parking lot on my every visit?

Very friendly service. Staff saw us struggling to replace headlight in parking lot and came out and helped. Seconds later the new headlamp was working and we were off.

This isn’t an AutoZone, it’s a sh*it show.
This store will change everything you think you know about customer service. Because I have been a customer in stores in the past, I was under the impression that customers were served in order of priority. That isn’t how it works here. I don’t know exactly how it works, which is surprising, since I spent 20 minutes waiting in line trying to figure it out. I mean, it was really baffling. Here’s how I think it works:
–Don’t help the family that arrived first. The family patiently standing at the register, waiting to buy a single five dollar funnel. I’m sure whatever they’re doing with this funnel, they have all night to do it.
–Instead of helping that family, charge the car battery that belongs to the guy who walked in 10 minutes after that family. Wait for it to charge. Fully charge. Look at the family to make sure they’re still there.
–Next, help the woman in the short pants who apparently buys anti-​freeze on a regular basis (She told the clerk she would see him tomorrow after completing her transaction. This was very puzzling. What does she need all those auto parts for? What does she need all that anti-​freeze for?).
–Answer the phone, but don’t even think about putting anyone on hold. You better have a 10 minute conversation with all callers, especially if you’re helping other customers.
I’m still reflecting on whether I really experienced this AutoZone, or if I fell into a penny warp or something. It was truly the weirdest shopping experience I have ever had.

great customer service they help you find the right part for your car

I am clueless about cars. They gave me everything I needed with great service.