Anderson Medical Center

I waited about 1.5−2 hours to be seen by a nurse practitioner. After they checked my insurance I was charged $ 125 to meet a deductible that I have never paid before. They charge $ 125 for a new patient office visit, while they only charge $ 75 for regular patients. This seems pretty unfair since I had to ask for the privacy document because it wasn’t given to me when I’m filling out the paperwork, yet there is a paper I was supposed to sign saying I read over it. The woman I was dealing with at the front desk was constantly coughing, ironically she was sitting right next to a bunch of masks with a sign that said open «if you are coughing please wear a mask.» Katy, the nurse practitioner, was really nice and knowledgeable, but I paid $ 125 to see a doctor. Also, there was a large man at the front desk who kept staring at me and my husband which was very off putting.

I used to come to this place for all my doctor needs, but after last couple experiences here I will not come in anymore.
Surprisingly the doctors were not the issue, but the receptionists. I have insurance that says clearly on the card that office visits and urgent care are $ 30 copay.
The last visit I came to grab my lab results and get it reviewed by the doctor.
But after 30 minutes of waiting, the receptionist decided that I need to pay full price for that. I insisted that I have a minimum copay of $ 30. Then she decided to call my insurance. Another 40 minutes passed and by this time most people that came AFTER me were already accepted. Only then she decided I was right and took my $ 30 and told me I was next in line, but I was amazed to see another 2 patients get walked in before my name was called.
After checking my blood pressure and weight, I had to wait another 20 minutes for actual doctor to receive me, but eventually it did happen.
An hour and a half wait to grab lab results… wow!
Finally, after seeing the doctor, everything went smooth and quick. I was done in no time and prescription was sent to my pharmacy.
I am glad the end of the experience was better than the first hour and a half, because I can avoid giving one star to the place.
UPDATE: 2 – 3 days later Dr. Anderson called for guidance on additional results and inquire on the bad experience. Up one more star :)

I have nothing but great things to say about my experiences at Anderson Medical Center. Over the years I’ve seen several of the providers there, including Dr. Anderson, Tess the NP and most recently, Julie the PA. They have all have been wonderful. They’re knowledgeable, informative and efficient. They take the time to listen to your concerns and never make you feel like you’re taking up their time. They offer a variety of different treatment options and they don’t insist on expensive, unnecessary tests. The front desk staff are great too. They always greet you with a smile when you walk in the door, even when they’re really busy.
I actually ended up choosing Dr. Anderson as my Primary Care Provider because I was so pleased with the urgent care services. At my last visit with Julie the PA, she went over and above to help me find the right treatment. She easily spent an extra half hour of her own time researching and discussing different treatment options with me. It’s pretty rare to find a provider or group of providers like that anymore. I will always recommend Anderson Medical Clinic to anyone needing medical care. Thanks to everyone there for all the wonderful service!

My girlfriend was treated very well and quickly when she split her head open at work. I decided to come to Anderson when I dislocated my shoulder because of how well they treated her. They were very helpful with my insurance needs. Thank you Anderson medical center!

Love Doctor Anderson and Tess, who is the Nurse practitioner. Super friendly staff, I have been about 4 times and I am definitely using this as my main place for any of my health concerns. The thing I look for the most is education, the staff seemed educated about insurances thank Goodness! And the Medical Doctors and Nurses knew their stuff no feelings of rushing me out, they actually took the time to thoroughly evaluate me and give me their honest opinion and treatment plan. It felt good to truly feel cared about as a person and patient. Highly Recommend!

This is the place to go if you are in the La Jolla P.B. Mission beach area. Initially poorly diagnosed at UCSD, Dr Anderson and his staff tested and followed thru with my condition.
Emerg rms and walk in clinics are a tough sell in light of crowds tough, initial diagnosis, etc.
My money is on Anderson.

You can go here if you have a minor issue, but don’t go if you think you’ve really got something going on. Long story short, I came here on numerous occasions because I knew something wasn’t right. They did a quick Check, and told me I was fine. Well, I knew better. So I went to another doctor and he ordered up some more thorough testing, and yep, turns out I have something major going on. Sure would have been nice to know a few months earlier when I originally went here.
Also, be prepared to wait a really long time to be seen by anyone. and make sure they don’t over charge you on your co pay, as they have tried to do 2x with me.
I’ve had other issues with this place and I just kept giving them more chances cause their hours and location are convenient for me. But I think I’ve had enough.

The medical staff and team at Anderson Medical Center have provided the most friendly, helpful, professional, and overall incredible experience for me for over a year now.
The beautiful women at the front make you feel happy and comfortable no matter what the circumstance of your visit are. They are also very diligent and maintain professional but friendly communication throughout your time in the waiting room (which is never very long.) These wonderful women at the front are the forerunners of this five-​star review.
The doctors are respectful and very easy to talk to while performing to the highest level and standard of their vocation.
I live all the way in LA, but I still will make the 100 mile drive down for this amazing service that I cannot find anywhere else.

The staff here is truly amazing. Yesterday I went in for a bad wrist injury and everyone I saw was nice and caring. I had Dr Anderson who I never had before and he was really sweet. Their x-​ray tech took me to get x-​rays and she was really nice. The front desk people who I talked with were nice. I got fitted for a wrist brace and was on my way. This afternoon, the x-​ray tech called me to follow up and see how I was doing. I’ve never heard of an urgent care place that actually cares about the well being of their patients after they leave the office. I come here for all and any ailments. They are the best.

Thanks Bri for helping me even after you were closed for the day!

Okay spoke with the owner, who treated me this morning and he is equally appalled I was asked to leave mid-​treatment yesterday due to «closing time». Bonus is that Johnne was a champ with me this morning working on my ears. Whew… as always a medical clinic I can count on since illness and injury seems to always hit me on the weekends. This urgent care has been my go-​to primary care for years. Happy to hear this won’t be changing.

I came here twice in one week since the first time was not very helpful. I was prescribed medication that didn’t really go with the issue at hand. Also, the doctor said he’d return for a cortisone shot was outside the room for 15 minutes talking to a gentleman about his family plans for the weekend before I heard him say, «Did that girl in there get her shot?» The answer was no.
The second time I came in, I waited a while in the waiting room and then once my name was called, the lady who had worked with me a few days prior introduced herself as if she had no idea who I was. She didn’t even check the medical records to see what was going on. We sat down in the room and she asked me to review the list of medication I was on. They listed «sore throat spray» and «Motrin», both which I NEVER said I was taking. The lady was not friendly this time, nor was she the last time. The doctor came in and immediately said, «Did we give you a cortisone shot last time? Oh and you said your eyes are red, your throat is sore, you have a stuffy nose, and a bad cough. Hmm». I asked if he could please test me for strep and check my tonsils. He said, «Nah, we don’t need to do that. I’m going to give you eye drops, antibiotics, and nostril spray». As I walked back out to the waiting room I turned around and asked him if I could get cough medicine for the day time. With his back turned to me he said, «I’ll prescribe you it for night time».
I went to CVS to find out the eye drops were $ 75. I wasn’t really sure why I was prescribed them in the first place because only one eye was red, which meant they were not infected. I ended up walking out of CVS with only 2 or 3 of the 5 medications prescribed.
Even though I was in and out within a short amount of time, I do no feel as if I was taken seriously and my sickness continued until I went elsewhere. But

My last visit was very odd… when the nurse came to get me from the waiting room she didn’t address me aside from calling my name, kept walking behind me and gave me zero direction of where to go. we reached an area with three open exam room. I asked her «where do i go?» and she just looked at me, so I walked into the closest one and sat down. Then the same nurse walks in and says «Hi, how are you doing today?» like she didn’t just collect me from the waiting room… WTF? The doctor was friendly and professional and set me up with a prescription. They email their prescriptions out but made no mention of that so I was sitting around another 10 minutes waiting for a written prescription until I asked the receptionist who looked at me like I was an idiot. I got what I came for but I wouldn’t recommend them.

I just received a voicemail message from Anderson Medical about my subpar review of their organization. Though the message got cut off halfway through (and I have yet to call them back) the fact that they followed up at all was enough to make me want to update my review. I’m upping them from 2 stars to 4 stars. I’m doing this because regardless of the fact that they weren’t able to help me with my leg, in the past Anderson Medical has been pretty good. I’ve been in for other bumps and ailments with no issue, and my husband has been helped by them on several occasions (especially when his back went out). The staff is always friendly and usually spot on in the care they provide. Human error applies to us all, including mechanics, doctors, and IRS auditors. In the case of my leg, perhaps the diagnosis wasn’t spot on, but maybe my initial grumpy review wasn’t either.

I’ve been going to Dr. Anderson since they opened. He is amazing & everyone that works there is super friendly. I highly recommend Anderson Medical Center

As long as you deal with anyone besides Jessica there your experience should be painless. This rating is for her. If she would listen and not interrupt and talk over you she may be able to understand your name the first 3 times you tell her.
Dr. Ware is great. She is gentle experienced caring and takes the time to really explain what is going on with you. She goes above an beyond to make sure you are treated with respect.
As for Jessica if you see her nametag being the one to approach you save yourself the irritating exchange and just walk away.

I brought my son here for an X-​ray (broken ankle) and they were very pleasant and professional. The doctor was very kind and funny and made him comfortable. They also called back in a week to check in to see how the patient was doing. That is courtesy!

First I want to say thank you to Emereld for all your help! You are awesome! The doctors and staff are what make this place top notch! If you are looking for a doctors office that has a friendly and knowledgable staff, this is your place! Also, seems like it’s always open so you don’t have to stress about getting an appointment.
…And this review is coming from someone who hates going to the doctor.

I have been seeing Diane and Jonathan, both PT’s, for a shoulder injury I incurred playing volleyball. They are both highly experienced, knowledgeable, and get right down to business. They devote their full attention to you the entire session and there on no PT assistants. The two are very friendly and push you hard, but only to the point of optimum recovery. I also like the fact they they are always on time, and there is no paperwork to fill out when I come in. Each uses a different approach, but I would highly recommend either. As far as scheduling goes, you need to call a few weeks in advance because they are both pretty busy.
The front office staff is also very nice, efficient, and knowledgeable. There are lots of complementary candies, cookies, and chocolates in the lobby, so beware if you have a sweet tooth !.

I have been going here since I got in a car accident on 5÷1÷14. When I called to figure out if they will bill the insurance of the woman who hit me, they clearly and politely informed me that accident treatment is self-​pay and that I would be responsible for getting reimbursed, but they were able to give me all my receipts, doctors notes, and medical records at any second I asked for them. I was happy with that, so I walked in.
First things first, this is a medical center. Its filled with medical people all the time BUT its also a walk-​in clinic. This means that there are NO appointment times. You have to get there and wait. Usually I hate waiting but except for 1 time ive only waited a maximum of 10 minutes. You should go early in the morning on a weekday. Ive made the mistake of going in past noon and that was my only real wait. Almost 2 hours.
Next the staff. All the people at the front desk are friendly and willing to help you with anything. I really love Carlos and Kasey, sorry if I spelled your names wrong! Theyve helped me a lot but EVERYONE is super helpful and understanding.
The nurses are amazing too. They do most of the listening and remember you. Thats really important to me because I hate repeating myself.
Then there’s Doctor Anderson himself. He’s a pretty cool guy. Hes a doctor so not a lot of time per patient but he let’s you know what hes doing, why and sends you to specialists who can help you. In my case this was Physical Therapy.
All-​in-​all a great office. Clean and sterile – just how I like it. I wish I could book appointments but thats my ONLY qualm with this place. Not too expensive for self-​pay people like me AND its right next to Better Buzz coffee so get some caffeine while you wait.