American Billiard Service

We were handed down a pool table that everyone told us was worth nothing.
But we didn’t lose hope. It had a lot of meaning to us and we didn’t just want to chuck it.
We called around to see if it could be repaired.
Once we called ABS, a very serious guy answered the phone (I believe his name is Paul). He was so serious and straight to the point. Kinda scary, but you know what? I didn’t care… especially after he quoted me the lowest price out of all the other places I called! Shit, if I’m saving money, this serious Paul guy and I could be best friends.
After a couple of emails and phone calls back and forth, we finally scheduled an appt with him.
He came out to our site in 3 days as scheduled and on time with an assistant.
They got RIGHT TO WORK and were finished in no time.
I paid about $ 480 for a complete bumper and cloth repair, move and balance.
The pool table is like new now and fun to play with!
Thanks Serious Paul!

Super rude on the phone! Just called to get a quote and the guy was short with me and unable to help at all. He seemed too busy to provide any customer service at all. Too bad. I won’t ever be using this company.

If I could leave zero stars, I would. Worst part about this experience is I was a returning customer and had used ABS previously for another table move. Towards the end of this move I noticed the felt on my rails was loose. When I addressed this with Paul (owner of ABS), he messaged he had not noticed this and would have to charge me extra to tighten the felt. Not too thrilled as I was paying him for his expertise, this should have been noticed and remedied prior to final assembly of the table and included in the move. Furthermore, after tightening the felt (on one rail, not all rails) and reassembling the table, he proceeded to staple the side pockets to the body of the table (not the slate subtop where all the other pockets had been stapled) causing damage to the solid wood body of my expensive Olhausen table. When I addressed my issues with Paul he never acknowledged my concerns, denied any responsibility and told me I got what I payed for (I guess because he had given me the 10% education discount I received inferior service). He would not come back to fix the items requested and would not stand behind his work. Overall a very poor experience. I would recommend using a larger, more reputable company who will stand behind their work if anything is not right.

On time. Professional. Detailed. Honest. Fair. Had all the parts needed to restore our table on the truck and charged a reasonable price. Second time using these guys and feel lucky to have come across them. We get a lot of traffic on our pool table at Mr. Peabody’s in Encinitas — we will be calling American Billiard Service again!

We recently moved here from PA. The relocation company set up the pool table but the slate leveling, seams at the joints and assembly were not completed in a professional manner. We called them back 2 more times with no success in getting a competent installer to correct the problems. They then contacted ABS who came over on time, took the pool table apart and reassembled in a correct manner. Great job. And we recognized them as the company that took the pool table apart when we moved from here to PA 5 years ago. They crated the table when we moved. These guys did a great job and are here to late as a business. We will contact them in the future if and when needed for any work. Thank you.

I use these guys all the time. I even got a pool table cover replacement the same day I called, which is sometimes unheard of. Excellent serivice alway promt and curtious.

This was my first used pool table purchase. ABS pulled through when Billiard Pro’s could not! I called ABS and they fit me in their schedule the next day. Very professional and arrived in a timely manner at the seller’s home and disassembled and moved the pool table within an hour. Once they arrived to my house, it took them at least double that time to assemble. I watched the whole process and can honestly say it is a very intricate and detailed process. Definitely not something an amateur such as myself should attempt just to save some money. Will use these guys again!

My roommates and I recently moved into a new house and needed help reassembling our pool table in the garage. After searching the internet for three weeks for bids, we contacted ABS. Not only did ABS have great reviews posted on the internet, but their pricing vs. the completion in San Diego was phenomenal. Paul and Sam from ABS did a wonderful job reassembling, recovering and leveling my pool table. They were on time, acted in a professional manor, and were extremely pleasant to work with. I would Highly Recommend ABS to anyone looking for a High Grade Professional Pool Table service. Thanks ABS.