Subway

Gone there two times in the past week! The customer service is outstanding! Hope they get noticed where it really counts someday! I will definitely return!

A whole lot of nope to this subway location. We usually go to the one off Pico, but stopped here because it was closer. I walk in and there is one couple in front of me. A man was sitting at a table, gets up, gives me an awkward «hi» and walks outside. I start to order and the man, who I’m guessing is friends with the employees, is standing in the doorway of the restaurant, smoking a cigarette, and talking to everyone behind the counter. It’s nice to have friends, sure, they make the day go faster, but the professionalism here was zero. They were talking over me to talk to him. I had to remind the girl 3 times that we’d ordered cookies. The 2^nd time finally made her charge us for them, the 3^rd time (not 30 seconds later) I had to remind her to actually get them for us before she walked off. We finally get sandwiches and pay. We got a drink so we move toward the soda machine. An older man is standing in front of the machine, so I say «excuse me». He proceeds to scoot over and I tell him thank you, but he’s still scooting. I tell him he’s fine and doesn’t need to move anymore. He then replies back to me «well you aren’t so bad yourself». If I hadn’t had my kid with me, I would have torn him a new one. On my way out, the random guy who’s been hanging out gives me another loud «HI!!». Rude, unprofessional and immature business.

I enjoyed the people working there. Low key, easy going and seemed to be enjoying their jobs. The sandwich? Well, it’s Subway. Quality produce, good quality meat but «Where’s the Meat» applies. I really do like their sandwiches on the Italian Herbs and cheese bread, but come on guys… put some meat on the sandwiches. With regards to «Chain» sandwich shops. If there’s a Togos close, go there, otherwise Subway will do.

The friendly older guy who seems to own the place — and if he doesn’t, he should — is one of the shining stars of customer service in San Clem. I started coming here months ago when I first moved to town, and he was warm and welcoming, and shared with me some of the best places to go and enjoy the ocean views. He’s been that way ever since, and I have become a regular. Food-​wise, pretty much what you’d expect — Subway is pretty standard — but they are generous with the ingredients, and the shop is always clean and comfortable. The service from everyone else is good, too, and FAST. But it’s the owner/​manager who makes this a must-​stop if you need some quick grub on a trip up or down the coastline. It’s what a beach-​town sandwich stand should be.

The owner really makes it a great experience, but it’s days like today– Saturday around noon when you get a sandwich artist who needs to go back to sandwich school. It’s clear that «J» doesn’t like his job. He makes it his way putting 100% of the condiments in the bread fold and the pastrami on the opposite side. Finally, He slid my sandwich across the counter with a groan and walked in the back and disappeared the rest of our visit. I wish the owner was here to serve me with his friendly warm smile.

This is the best subway in the south county area by far. An older gentleman that works in there is my favorite. He is extremly nice and very helpful. I have a subway that is closer but prefer this one.

I had a great experience tonight, didn’t start out that way, but the owner/​manager hopped in to make it so. I have been here once before and he made my salad that time as well, very personable and chipper. Tonight, I ordered a tuna salad and the first «Sandwich Artist» mumbled, «We’re out of bowls…» the owner was wiping tables and asked what I had asked for, I told him, he assured me that he could take care of it. My hunny’s pastrami sandwich was said to be delicious, the tuna salad in the make shift bowl (two lids taped together) was perfect. The owner was very funny and engaging and I have had yummy food twice in a clean atmosphere (parking lot sucks and the staff needs to kick it up a notch) but as long as the mgr is there, this is great!