Michaels

Great Michael’s store and really glad it’s in San Clemente. The staff is always super kind and helpful. And I LOVE their sales and coupons. Fun place to let the creativity thrive and run wild.

I have no idea why this Michaels is still in business.
Yes they always have a coupon but there are so many restrictions on it, it almost never works. Then store is always messy and completely disorganized. Employees can be kind of friendly but not very helpful. And again going back to the whole coupon thing if you have a 50% off coupon you should honor it for any regular priced items. Yes the new coloring books for adults is hot trend but not allowing a coupon to be used is dumb. So when I realized this I went to look at coloring pencils. This place is good $ 10 more expensive then hobby lobby. How do I know that because I walked out of the store and went start to hobby lobby Which does allow you to use there 40% off coupon on any regular priced item.
Yes this may be the only hobby store in San Clemente but it’s a good thing that in California there’s always another store in a near by city close enough to go to.

Love this store! There’s always coupons. My only complaint is they’re not always fully stocked, and sometimes it’s a bit messy. Obviously it’s a craft store, so there’s a lot going on, but they seem to have a lot of employees. except when you need to find something! The checkout prepress seems to go smoothly, although lines tend to be a bit on the longer side. I don’t ever think I’ve walked right up to the register. Besides that, employees are nice, and I always find what I need (eventually).

Michaels was a great place to look for craft supplies for all my kids. Unfortunately they didn’t have a couple paint pens I needed for this particular event and when asked to open the pen dept they manager couldn’t dind he keys. I def won’t hold that against the store. As awhile the experience was good!

This store only, gets a 2 out of 5 stars sadly. It’s small and they never seem to have what you, need in stock. If you ask for help to see if they might, have some in the back it takes forever for someone to come back and still tell you no. Today was fun… I have a one Fay only 50% coupon and I had only one item not on sale. I made sure I gave the cashier the coupon and she told Me that it did not work. First off I know each register has a paper coupon they can use (I was using my phone with there app). Secondly she refused to find out why. They were «busy» and she was going to ask someone out get. I would much rather drive to mission Viejo and go to there MUCH larger store

Great customer service!!! So helpful, so friendly, so knowledgable. After dealing with the the Terrible customer service at the Aliso Viejo store, I would drive the further distance any time for the helpful and caring customer service.

When you walk into the store the first thing I could see was a messy display of seasonal items. Which set the tone for the rest of the store. Disorganized and desolate.
Nothing seemed to be properly marked or placed. When searching for an employee I couldn’t find one! Not a single one.
I strolled through the store too see if it got any better and It didn’t. So I left without a single purchase. I won’t return.

Michaels is a great place to come to get items to make a craft. I’m not a crafty person, but I will like coming here. I think they have a very large selection of items, so you will most likely find what you need.
I usually need help finding items, and so far everyone at this location has been nice and helpful.
I love their holiday products, so fun! Especially Christmas!

Terrible service… brought in my college degree to get it framed. They told me they would call when it was ready; a month later I called and it had been ready for over 2 weeks but I was never notified. When I called to get the framing dept, I was hung up on 3 times and when I mentioned that, she got snappy with me and told me she kept paging them but they wouldn’t answer. Rather than appologizing or trying to figure out why they wouldn’t answer, she just bitched at me. This store needs a complete overhaul.

Nice store with lots and lots of art supplies and crafts.
Young student at the front of the store helpful and nice
Women working in the framing seemed miserable and were quite rude to me.
After doing some research on my material purchased. I realized I was ripped off and i could not return any of it. Watch out with the back area.
Overall ill go some place else, there is a small art store in San Clemente near north beach and they are very nice and helpful.
Dec 2013
Dw

hours fly by in the asiles of projects

I’ve been to this Michael’s twice, and each time I’ve asked for help. The people working there don’t really know what products they have or where to find them– and they don’t really put effort into helping. Hopefully, they will improve on that front.

Michaels has a pretty awesome supply of most crafty things. I’m going to review only the aisles I go onto here so here we go!
I’m not a scrapbooker, but the Martha Stewart craft aisle has all kinds of neato goodies on it, like super fine glitter and some fabulous patterned paper.
The bead area is a little random, I’m hoping it’ll soon be set up better like other Micheals I’ve seen. It’ll never replace my favorite bead shop (The Bead Shop in Laguna Beach, awesome name, huh?) but it’ll do in a pinch. There are some brands Michaels has started carrying recently that have really great designs, there’s a lot of variety here.
The adheseive/​clay/​resin aisle is pretty well stocked. 3 different brands of polymer clay in super colors. About a million types of glue and Mod Podge and glazes. Not a lot of variety in the resin department but that’s OK since it’s kind of a sepcialty item.
The yarn section. Hhhmmm, not so great. There have been signs up for a while now that a re-​design is coming for this section but nothing so far. Not a lot of options for non-​acrylic yarns here. Though there’s a pretty nice variety of knitting/​crocheting books and needles/​hooks.
Embroidery/​sewing: this section has improved a lot lately. An entire aisle just of embroidery floss! I do wish they’d start carrying the Sublime Stitching designs though. Good selection of Aida fabric for cross stitching here too. I wish wish wish that Michaels would add a fabric department! The sewing supplies they do have are nothing special though I did find my extra large self healing mat here so that was a deal.
There are obviously a lot more departments in this store but these are the ones I’m interested in. I’ve found the employees at check out to be really helpful (they’ll even sometimes let you use two coupons at once, awesome!) but it is kind of difficult to find an employee in the actual store. they could improve that!