Marshalls

I like this Marshall more than others. It got more to offered than I expected. Not often that their shelves are empty. Many items are the same as other Marshall but you do get to find a rare piece here and there. Prices are great and I never have to search for another one because this one is damaged. They get it stocked up with the same items a lot. Most people are nice here and I am always comfortable to just ask for them to help me find something. I don’t get any attitude so that is a plus for me.

This is the first Marshalls location I’ve visited in the bay. Not very impressed with the selection here. I did pick up a couple candles and glass jar. Other wise… just okay. Not very organized and not super clean. This is the closest location to me so I’ll be back eventually.

I am convinced that they higher robots to work here. Seriously, I came here today to this particular location because I happen to be in the area. I scoped out the place to see what items they had in stock. Apparently short sleeve collared shirts are no longer in stock in any retail stores, that just suck for me I guess!
As I continued looking around I heard an announce on the intercom requesting that another register be opened. A few minutes later I heard the same lady make the same announcement. After 10 minutes she made the same announcement. SERIOUSLY, can someone help her. It is CLEAR that she NEEDS another employee to come and RING. I felt bad for her because I know she was not going to be get aggressive in tone but I wanted to yell on her behalf. The concept of TEAM is clearly misunderstood among the employees here.
I did not find anything that really stood out. I did see a few college hoodies but they were only for Stanford and Cal, GO FIGURE! The clearance section is pretty good but I think Ross has Marhsalls beat in that area. The clearance prices were good but the selection was so small. That strategy never works too well.
Oh, they are hiring if you are looking for some part-​time work.

I love the home goods department of Marshalls. I found some really cute stationary and nice wine glasses. The store is a bit messy but I didn’t have much expectations.

We recently had our bags delayed on a flight from Boston to San Francisco. Due to the delay, we had to make a quick shop in San Bruno and would need to submit our receipts to the airlines. In the course of our travels we (naturally) lost the receipts. I contacted the manager James Mak who very kindly reviewed records and was able to produce and give me a copy of the items purchased. He went way out of his way and above the standard courtesy. Our shopping trip there was very pleasant we found everything we needed and the commitment to the customer as demonstrated by James was outstanding!

I usually never find anything good at this particular Marshall’s store, however, the other day I was browsing the beauty section and found a Nume Silhouette flat iron for $ 25 — definitely a steal! 4 stars just for that

Convenient location across the street from Tanforan mall. It would be great if they carried higher end labels or had a bigger shoe department. I always go expecting to find something and leave empty handed. Foster City or Colma Marshalls have much better selections in all departments.

Although they have good prices, the cashier lines are ridiculously long. I am in line at 3:05 pm — Wednesday afternoon — and have been for 15 minutes — there are 17 people ahead of me and ONLY 4 open cashiers! There are currently 10 customers behind me in line — so frustrating.

I would give the store more stars but they never have my size in anything! Anything they do have in my size is always miss marked in the hanger! And the staff isn’t always friendly.

Very appalling how the staff treated us when we walked in just to pick up a quick set of sheets. It was 10 minutes until close On Sunday evening 4÷19÷15 — there was a cashier line backed up of approximately 20 – 25 ppl and they had enough nerve to block us off with carts and multiple employes coming at us from every which direction telling us we can’t be back there (in the linen section” that they are closed. Absolut very abrasive and rude. I won’t be going back to that neighborhood store location! Put a bad taste in my mouth with Marshall’s overall

Since they remodeled the store looks a lot better then how it used to be. It used to be so cluttered and never was able to find anything, now it’s a whole different story I always find things and at affordable prices. I have a tjmaxx credit card so I do some damage here also. Great selection of shoes and women’s clothing, wish they had more popular make up brands though.

I like this place, and it always has cute décor at a reasonable price for the home. The staff is also super friendly .
I came here to get décor (mostly artwork and candles) for our living room. Everyone was super helpful and friendly!

The prices are too high for the quality of the clothes. Some designers’ dresses are torn and missing buttons. I bought a Calvin Klein cocktail dress at Burlington Coat Factory, it was nice and cheaper than Marshalls.

Eh, clean enough.
Marshall’s. A place to go for designer labels a little on the cheaper side. A large department store with a variety of different things to suit each individual’s needs.
Located right in San Bruno Towne Center, Marshall’s is pretty noticeable as it is located right next to Best Buy. Parking is located right in the center so no pain to find parking unless you want closer parking then that could take a while on a busy day.
Marshall’s is huge. You walk in, scan your surroundings, and begin your journey. It’s quite easy to walk through if you just go in a circle. Bathrooms are located towards the back near the bed sheets and fitting rooms are located in the middle of the store on the right side.
I really only come here with my mom since she likes to come here to kill time a lot. Not that I mind. Marshall’s has enough things here to keep someone occupied. And there’s a bunch of random knick knacks that you can totally buy and you probably never even realize you needed it in the first place. For example, just recently my mom bought a pasta machine. I never had the urge to create pasta, but now that I’ve seen the machine… My fingers are twitching to make dough.
The service here is pretty minimal. No one really goes out of their way to ask you if you need any help as you’re walking around the store, but the cashiers are usually pretty friendly.
Overall, I enjoy killing time at Marshall’s.

Omg I hope it’s a one off thing but I had to get out of there. It smells bad.
Moved on to Target!

This is not a very good Marshall’s overall; however, they have the nicest staff of all the Bay Area Marshall’s stores, for sure.
I like to come to this particular store for something special that I collect, because I can always find it here. So, I sort of want to brag about that – about how I have dozens of this thing that’s a status symbol item, and that I get one literally every single time I’m here, because they always have one, and it’s always one I don’t already have, and how awesome is that!!! BUT it’s really not much of a brag if I can’t tell you what the thing is. Right? Right.
Despite the loss of the brag, I am definitely not revealing my source. There is absolutely no way I’m going to tell you what the thing is. I would rather half-​brag and be super annoying than reveal my source.
But this is for sure, of all the Marshall’s stores on this side of the bay, definitely the best one for this particular item, by far.
So, if you are looking for «certain items,» you should put this store at the top of your list, and be prepared to drop some serious cash, because you will find what you’re looking for, and you will find a lot of it, and the price will be AWESOME but you will still be spending it.

Nice midrange Marshalls, a lot bigger than some, with lots of convenient parking and a Quickly located around the corner so you can «boba» while you shop.
Cleaner, tidier than many. No interactions w/​associates though, and I didn’t end up buying anything.
Funnily, I was looking for a bathroom scale, which I always see at Marshall’s every time I look, except last night when I specifically wanted one. Dammit.

I find this particular Marshalls much better than others I’ve been to. It’s neat and brightly lit and sales associates are very friendly and constantly maintaining the upkeep of the store. The only thing was that their fitting rooms are dim & drab.
This location also tends to be the one Marshalls that I can find really great deals on name brand items that aren’t some bizarre color scheme. I scored 2 pairs of converses (one teal and the other royal blue/​grey) for $ 45…basically equivalent to a buy one get one at any other store. Also picked up a North Face jacket for $ 40, some DKNY and Express jeans for $ 20 a piece, and a pair of Creative Recreation «Ciro Lo» for $ 30!

I like going to Marshalls, you can find anything and everything for anyone.
If I have time to kill, I’ll walk in here.

I’m tempted to give this place 5 stars. I don’t understand all of the negative reviews. I came here to get dress shoes and picked up 2 pairs for only about $ 30 bucks each. I also picked up 3 shirt and tie combination packs that cost about $ 20 each. I felt these were great prices. They earn a star for the fact that I wore 1 pair of shoes to work and realized I needed a half size smaller. I came back in, and after the cashier discussed it with the manager they allowed me to trade it in for a similar shoe. The similar one was not the same style but it was the same brand. They seem to go out of stock of things rather quickly. It must be the affordable prices.
If I’m looking for a pair of dress shoes I won’t hesitate to come back here. They were selling a santa suit for $ 60 bucks but when I came back it was gone. That would have been sweet to wear that to Santacon. Next year…

I’m giving it 2 stars in the world of Marshalls. This is a pretty terrible marshalls. Everything feels cluttered and there isn’t any space to breathe. The isles are terribly small, and it’s crowded so good luck getting around with out feeling like your knocking everything over (or actually knocking everything over).
It’s got the same typical selection as a Marshalls, a fair selection of shoes, clothes, and home goods. It isn’t a very large store so it offers a decent amount of what it can fit.
Cashiers are friendly and check out is quick. Obviously great prices as all marshalls has.
I’m giving it two stars on the fact I’ve experienced way better Marshalls, this is definitely one of my least favorite in the area.

So, before I begin my real rant, I want to say that the prices here are AWESOME. No joke. I filled a whole basket full of stuff for the boyfriend for Christmas, birthday and even things for the mom and the in-​laws. For like not even $ 200. WOW.
I always go here to bring little things for my mom and brother back in Escondido (southern California), because apparently the Marshalls near them, sucks pretty bad.
I actually have come to this location many times and have been pleased. I’ve bough towels, clothing, socks, under-​wear, shampoo, coffee and basically life here and have no complaints. It’s not Nordstrom so I don’t expect them to wipe my ass for me or follow me around trying to help. I’m perfectly capable of finding the pots on my own thank you very much.
So why the one star? Easy I used to work retail and I hated it. Corporate doesn’t appreciate it’s employees and nor do the store managers. Period. I had to witness today, what I am willing to call the most horrible example of how NOT to be a manager.
The cashier I was with was a really sweet Indian girl who clearly was nervous because it was her first time either in retail or at Marshalls. Either way she was shaking and dropping everything and I really felt bad for her. Trying to learn all that stuff during holiday season is hard. Been there, done that. After she scanned a few items, some woman who looked like Suzy Orman (with the title COORDINATOR on her name tag) came over and began literally harassing the girl asking if she asked me if I wanted to save 10% off my purchase today. When the cashier admitted she didn’t the following was said IN FRONT OF ME.
«If you don’t start asking customers if they want 10% off their purchase, you see that man over there? He is the store manager and he will FIRE you if you don’t start.»
WTF. She then sweetly started talking to me about my purchases and I stood there a little shell shocked. Within a few minutes, she turned her attention back to the cashier and thrashed her to bits about packing the bags correctly, and not dropping things.
I mean for effs sake it’s Marshalls. Not Burberry. Or Nordstrom. Or Chanel.
At this point, Im trying to help the poor cashier out by handing her things and telling ‘Suzy Orman’ it’s ok, things don’t need to be packed perfectly because I used to work retail and know how hard it is to learn.
After leaving the store, I met the boyfriend and told him what I just experienced, he almost went back IN the store to tell the STORE manager (apparently the one who is going to fire to cashier for not asking me if I want to 10% off my purchase) how shitty of a manger his «COORDINATOR» is. He told me if that ever happens again, we put the stuff back and leave.
I really hope someone higher up reads this reviews and does something about how to better train it’s employees. Having a dragon breathe down your back does nothing to better your abilities to be a better employee. If anything. it tarnishes your ability to showcase anything worth while.