Walmart Supercenter

Wish there was a negative star, I would give them a negative 10 for the worst customer service I have ever seen in a Walmart. Electronics dept employees as well as the dept mgr here are the rudest, most incompetent people you will ever encounter. Worth your time to avoid this location!!!

WARNING FOR OTHER MILITARY FAMILIES: Walmart is known for its lack of employees and how nasty the stores are. With that said, it’s why I avoid them like the plague! Unfortunately a family member sent my girls toys they already had. Each toy was valued at over $ 25 and since it was a gift we didn’t have a receipt. I went in with my kids to return them for store credit and I was told that this Walmart has a store policy that anything valued at over $ 25 would have to be approved by a manager, (sometimes they make exceptions). The employee called over the manager, about fifteen minutes later Christina arrived. Christina took one look at the toys which were unopened and in perfect condition and said no. I explained that we’re a military family and these were gifts from out of town. Christina didn’t care and refused to exchange or return them. My young daughters were upset but I assured them that even though they were discriminated against not all Walmart’s have this policy… just this store. We went to another Walmart and had no issues returning the toys. So, lesson learned! If you’re a military family and family sends you gifts from out of town either ask that they send the receipt or that they don’t purchase items from Walmart. :)

Don’t work here ! Shocked see employees talk bad a about customers ’ wont give them good service and complain about nobody tells them what to do ‘department manager talk about her sex life ’ quit this job ’ would never work for these people

You are lucky if you can catch an employee here and even luckier if they know where anything is. Store is unorganized and layout is worse. I only come when I need something I can’t find at Target or HEB (rarely) and always regret it when I do. And please open more than one checkout line, store manager.

I like this Walmart. However I called about a postcard invatation to order grocery items online they shop for me Then an associate will assist you with your order.
I was told that this coupon postcard was no good. That it was not put out by Walmart.
Someone is spending money to make these fake postcards offering $ 10.00 off.
I find this very hard to believe !

I am always a little scared to come to this Walmart. Every time I go someone asks me for money or try’s to sell me something or get me to donate money. I have even had people give my kids money.
I don’t mind donating money but coming up to my car while I am in it with kids is a bit scary and we have lived in some sketchy places. DC, and Oakland, CA.
Wish they had more security around the facility. I would probably go there more.

I don’t understand why this place, designated to send money won’t do it, doesn’t keep the forms there, and sends you to customer service instead. They don’t even have a proper area to fill out the forms. Give you the forms just as you are called (because the money center guy came over here) and then want you to wait in the long line again.

The Tire and Lube Express has terrible customer service (inside the store). I stood at the registers for 20+ minutes (to pay for my oil change and leave). Not one person stopped to ask if I needed help or even acknowledged my presence, including a manager in the office (with a window). When she finally got off her butt and came out to the main area she just walked away without saying a word, rude! I finally got service by calling the store on my cell and requesting assistance. Ridiculous!!!

Walmart optical department I would give 10 stars out of 10 stars because of one person — Oscar! Thank you for going above and beyond.

This rating is specific to the oil and lube department. They were friendly, but were confused. They were almost through charging me for a regular oil change, then pointed out only synthetic would work. I knew it, but was waiting to see how long it would take them to mention something. Then, they were about to charge me for a certain oil, told me later it would be free since they had extra, then came back a third time and told me they didn’t have it so it’ll be an extra charge to buy new oil. At the end, they left the manual parking lever up and covered, so I drove and almost messed up my car, because it was acting funny. I wouldn’t recommend getting an oil change here.

This is the worst Walmart I have ever been to! I was treated with disrespect and terrible customer service from the moment I walked into the customer service department! The customer service employee was an African-​American woman whose name started with a T, and the customer service manager’s name was Monica. They were both extremely rude and unprofessional from the get-​go.

Another bad experience at this Walmart. I do not know what the name of the Night shift manager is, but he is not a customer friendly guy.
Story:
My friend and I took a trip to Walmart for some upholstery cleaner at around 2:00AM. He has a serious ankle sprain that requires him to use the martcart whenever possible. After about a minute of walking he starts to limp bad (Look at your cameras.) Being the fun friend I am, I like to grab one too whenever considerate (to others). Seeing as it was 2AM and there were 5+ carts on standby, I decided to ride one with him, so he wont feel discouraged about his injury. After helping an old man start his up martcart, (check your cameras), we drove out and found the right spray.
It was on our way back that we bumped into the night manager. He looked at us and told us to leave the store or he’ll get the police. Really? The police too? I looked at my friend and he was already tired, we didn’t want to argue with this halfwit, and I sure dont want some overweight pig faced rent-​a-​cop trying to drag me out of WALMART. It was 2:00AM. Nobody was using the mart carts. My friend actually drove one in from the elements outside. Stop assuming that younger guys are automatically trouble. It was a demeaning gesture that you brainlessly assumed. Not even a «why are you in the cart?»
Overall a pretty lame experience, this store has lost my buisness COMPLETELY because of this man, and I will advise friends to steer clear of the Austin HWY walmart, and consider shopping elsewhere for daily needs. I did not make my purchase and will never be back.
«Losing business, one asshole at a time» –Walmart new slogan.

This Walmart was clean, and had a very customer-​friendly pharmacy and check-​out. Some of the aisles aren’t very well organized in terms of product location/​placement. The prices, although supposed to be cheap, aren’t really, though. It was akin to BB&B or HEB, so not really light on the wallet as one would expect.
Also — it is awful to make a left hand turn onto Austin Hwy from the parking lot because it is 6 lanes wide.

Be careful while buying meat here. We stopped shopping here after buying meat we thought was fresh but turned out to be rotten. Customer service is a joke. The only positive I have about this store is that their bathrooms are semi clean.

Cool location. I am a fan. This location is 24 hours what I am use to. I went in at 3am and the staff was still willing to help.
I think I am going to make late night shopping my thing. No crying babies and rude people walking without looking, lol.
Great experience.

I love coming to the store its always clean and friendly and the service is excellent.

The lines are too long, too few cashiers, but this seems to be standard Walmart Policy. I hate that… I go to this one when I am on this part of town, but I really prefer HEB when ever possible.

We stopped here for some snacks and drinks for the road. It looked like this Walmart was a super center because it was pretty big inside. The selection was pretty much the same as other Walmart locations. Some of the isles were a little messy but I suppose that was expected. This place got the job done and we were in and out quick.

Walmart is Walmart is Walmart. If you know where something is at one Walmart chances are you can find it at any other Walmart. With slight variations for local taste.
What I do not like about this location is lack of checkers. Always long lines. If you go later in the evening they have ½ the lights turned off. Nothing like shopping in the dark.
What I do like, they are open 24 hours so if you absolutely need something in the middle of the night you can go here.

What can be said about ANY Walmart Supercenter that isn’t already in our collective consciousness? This store, closest to where I live, is a fair representation of the ilk: large, standard layout; not a lot of selection (despite the mammoth size of the store); some staff «meh», while others are relatively personable and helpful.
I’ve used «Site to Store» shipment option at this store, and was impressed by how seamless it was: it would be a good potential choice for someone trying to avoid shipping charges on a large item!
In addition, prices on canned goods, gardening supplies, sporting goods, linens, milk, and OTC meds are all better-​than-​average; for very nearly everything else, though, you might be better off going elsewhere.
The very best thing about WM is convenience: if I wake up to discover I’m out of, say, milk — and also need to pick up a new flexible dryer hose (because the damn sparrows have built a nest in it again this year!!) — then a flying pre-​dawn trip to Walmart just might fill the bill… uh, IF they happen to have flexible ducts in stock on that particular day. I issue this caveat because on a recent trip here, I was dismayed to discover that although this store carries ten or twelve models of sewing machine, they apparently don’t carry sewing machine oil (I know: my expectations are SO unreasonable!).
Scanner errors (double scans, as well as mispriced items) are fairly common at every WM I’ve visited during the past 20 years, so be sure to check your receipt before you leave. [Seems these problems were less prevalent when most WM’s had «self-​check» aisles — surely I’m not the ONLY customer who misses them?]
I do have to concede this store is substantially cleaner than most of the other Walmarts I have visited — kudos to the management for that accomplishment! And hey: it’s a 24-​hour operation — that counts for a lot!