VCA Castle Hills Companion Animal Hospital

I’ve taken 3 dogs here now, one which was a black lab that lived to be 20. My dogs have always been taken well care of, even under serious situations including poisoning, neuter surgery, etc. Dr. Sue Schwab is a no nonsense kind of vet, does not recommend unnecessary treatment for the sake of revenue, and has been here a long time. The front desk staff and vet techs have always been very nice and professional with me, and I’ve been here a lot over the years. My dogs are like my kids, and I totally trust the quality care they get here. They aren’t the cheapest, but are by no means the most expensive. If budget pricing is your main concern, your priorities are all messed up.

Service isn’t even friendly here. The VCA on Babcock is way better with their service especially for boarding and they even give you a picture with a report card of how your pet did! They even seem excited to have your pets there and this place is like whatever. Last time I ever take my dog there!

I went to another vet in San Antonio before this place, and I looked at reviews trying to find a better place… finally I gave up and picked this place, and I am SO happy I did. The doctor (Dr. Schnee) was really caring and called me directly after each of my dogs woke up after their dental cleaning. I could tell he cared and wanted to help understand everything.
The front desk was caring and helpful, and I didn’t get any surprise costs. Also, they are military friendly.

I brought my dog in close to closing time. She was very badly injured. My husband had to give her mouth to mouth enroute. Thankfully the vet did give her oxygen and blood. However, we were then told we would have to leave and take her to another location because they were closing. I am very disturbed by this. What medical facility turns away an injured being because its time to go home. Ill never go there again. They don’t care about your pet, just the check you write to them.

Premium service at a very premium price. There is nothing affordable at this place. I recently took my pet to get a dental cleaning; no biggie, I had been saving money for a while, I knew it was going to be about $ 250.00. $ 800 later I’m out of there feeling a little sick to my stomach.
This is a sophisticated clinic geared toward getting your money. Nothing is included and everything is top dollar. There is an army of employees trying to sell highly inflated cost services. For example, a heart-​worm test here runs somewhere between $ 100-​$ 150. If you go to Lockhill Feed it’s $ 15-​$ 35. This doesn’t include the heart-​worm medicine.
If you want great service and don’t mind paying $ 100’s of extra dollars, come here. If you want economically priced services I suggest you go somewhere else. Last time I got my teeth cleaned it was $ 90; almost 10X the price to get my pets teeth cleaned and a few teeth pulled? …Borderline ridiculous.