The Pooch Parlor

Terrible experience! If you love your dog, do not bring it here! I dropped my dog off at 9:40 AM and asked them twice not to cut her eye lashes once when i made the appointment and once when I dropped her off. I called back at 1:30 PM to see when she would be ready, I was told in an hour and they would contact me when she was ready. I called back at 3:15 PM to let them know I was on my way and was told she would be ready in 20 minutes. She was not ready when I arrived and was crying so loud I could hear her in the waiting area. I was told she was crying bc she didn’t like her nails being cut. I told them to stop and give me my dog; she has never cried like that when getting her nails cut. When they finally brought out my dog, her hair was an uneven mess and her eyelashes were cut! I asked to speak with a manager and was told to call on Monday. This was my first experience with pet parlor, but I frequently used Wag-​N-​Tails so I was expecting the same quality. I was wrong. I will not being going back.

I won’t take my precious fur baby anywhere else. I waited a good year to write this review to make sure I had an accurate account of my experience. The friendly staff at Pooch Parlor is GREAT! The establishment is clean, the prices are reasonable, but more than anything im confident my baby Vader is being taken care of. I use their boarding and grooming services. Both are extremely reasonable especially given the side of town. I workout right next door so its convenient and is how I 1^st heard of Pooch Parlor. They allow play time in the play pen which can be seen from the front door and take the dogs out often for walks. I’ve just overall beem very satisfied with every experience.

The people at the front counter need to pull their heads out of their asses… Our dogs didn’t get the haircut we asked for. So as for me I will never take my dogs here again.

Took my dog Fritz there for the doggy day care. I was nervous leving him there because he cried until I left, the owner kept saying «it’s okay, mom!», trying to calm me down which was sweet.
When I pulled in, he started jumping against the window, which he NEVER does! (He’s like an old man). When I walked inside he was crying again and the woman in the front said he had been on 4 walks that day. (He had been there four hours). As soon as we walked out of the building he peed for about a minute and a half. Like he had been holding his bladder the entire time.
Needless to say he will not be going back.