The Marquis at Stone Oak

I am a current resident and this place is OKAY not great or that nice but a step up from college living. The parking here is soooooooo awful, there is never anywhere to park. The only good thing is the location you can constantly go around traffic and also never go into stone oak. There is everything you could want around you!

I’m in the middle of a 12 month lease here and overall I give it ²⁄₅ stars. The main reason I’m writing this review is because I want people to know that parking is very inconvenient at this complex. And also because the woman who showed us around tried to say that parking wasn’t bad which we had to take her word for it. But after living here, we know that when either my wife or myself get home after 7pm, we have to park far from our apartment which is very inconvenient already, and more so if you’re carrying something or in a hurry. Also, that woman went back and tried to deny saying what she said about parking so I was very disappointed. On a good note, the location is probably the one favorable feature of this apartment depending on your whereabouts, which is why I did not give it one star. Otherwise, it’s a very average apartment complex.

DON’T LIVE HERE _​KEEP LOOKING! Very unhappy with this apartment. Have lived all over the country and this was the most inconsiderate, non-​customer service oriented place I have lived in. Apartment was dirty when we moved in, paint peeling off cabinets and counter tops. We were told just to write it up so we wouldn’t get charged for it when we moved out… not «Hey, let us fix that, we have higher standards than that». Nope, just told to live with it. LIghts constantly going out or flickering, maintenance couldn’t fix. Had bird nests in the eaves of the hallways so we were constantly walking in piles of bird droppings. Parking was ridiculous, many times I had to park a block or two away and their answer was «you can rent a carport». Security gate is a joke as you can easily walk in and out the side gates which are not locked — property was always experiencing break in’s. When we moved out we were given a list of what we needed to pay and do before we left. We met all of the requirements and then we get an email from them charging us more for water/​trash because they miscalculated, charged us for carpet shampoo when it was NOT on the move out list and charged us for painting fees because we FILLED THE NAIL HOLES. Read that again… WE GOT CHARGED BECAUSE WE DID THE RIGHT THING AND FILLED ANY NAIL HOLES WE CREATED (and some from the previous tenant). Again, it wasn’t on the list NOT to fill the holes… so I guess they never fill nail holes at Marquis?

I would definitely not call the apartments at The Marquis «luxury» apartments. This place is far from it. Every time you go to the front office, you end up waiting 30 minutes to an hour because they only have one person working and they’re constantly closing the office to show apartments. I lived in the 3^rd building, close to the mailbox and the pool, but I always cut through the gate because the walkway is incomplete with random unstable stones leading to the pool and mailbox. Not to mention, every time it rains the walkway turns into a mud slide so you can’t even get to the building without taking a detour.
Maintenance never actually fixes anything, and when they do, it’s because you’ve called every other day to fix the same thing. The trash situation isn’t any better. At one point people had to leave their trash next to the dumpster because the dumpsters were so full. Then the cats and rodents would get into it and leave a mess. I guess the only positive thing about living here would be the location, but you could also drive three seconds down the road and find much nicer apartments that actually has elevators. I will say it was great having the Stone Oak scuba shop at walking distance. This was definitely convenient to have close because it’s the best dive shop in town. If you have an apartment finder named Peggy tell you this place is as good as it get’s, she’s lying. You’ve been warned.