The Heights Nail Spa

First time trying this place and it is a beautiful salon. Started with one tech and got switched to another for my full set. I asked for basic mani/​French tip, not solar no pearl tip or any additional. Sat down for my pedi and there was only 1 girl available while 2 other people were waiting In their chairs sitting next to me. My tech got up at least 15times during my pedicure to get something started on the 2 sitting next to me therefore my pedi was rushed and definitely wasn’t relaxing. Go to the counter to pay and got charged the highest amount for a manicure and wasn’t aware that I would be paying double for shellac and for a 2 min massage. Can’t help but feel like I for ripped off after my bill came out to over $ 100. I said I wanted the basic mani, she said «no you got solar nails for $ 40. The experience was Not worth the price! Will not be returning.

I usually don’t complain, but I’ve never been so unsatisfied with this place. This one technician, that seemed to be having a bad day did my nails today, I asked for her to make my nails a little shorter because I was getting a fill, that she didn’t even bother to ask if I wanted them shorter. She was like why short grabbed the nail clippers and began to cut away, so short that you could see me fingers. I was upset that she did that but what could I do she had already cut so low. Then I asked because I was going from a blue to a light pink polish, if she could clean up the blue polish around the skin before she painted. She got upset said «its not the nail! Why are you giving me such a hard time». I didn’t know requesting to have polish cleaned up was such a difficult task. I made another request and again she got upset and said she’s not doing nails she did it wrong! We don’t do that here! When I had it done 2 weeks prior on my first visit. Before she painted she told me I had to pay, then when I paid she charged me double the amount and had to void the transaction then charge me another amount. I sat back down and asked her to paint matte as the top coat please. She then again got upset and said its $ 5, why you no say that first! You need to pay or no matte. So again I get up to pay again. Knowing I shouldn’t have but I did.(again this has never happened before) she messed up the polish while she was painting them I asked her to fix it, she agin got upset and stated I did it when clearly for you paint matte on top of wet paint it cracks! Ugh so upset! Please please if you feel this technician is having a bad day don’t let her start your nails. When I complained to the manager she stated she wasn’t having a bad day && what did I want her to do about it! Ugh! This will be my last visit ever to this place!

Have not been happy with shellac either time. And for price will not go back unless unable to go to my usual nail place which is a little further away

Love this salon, staff is super super friendly and they know how to do my nails perfectly! They always seem to remember me when I go in which makes me feel even more comfortable. This location is definitely my #1 spot!

Pros: Beautiful salon. Very clean & plenty of room to move around. 16 massage pedi chairs. Even has a margarita machine.
Cons: basic pedi is $ 30 & I upgraded to the scrub pedi for $ 5 more. This included the leg scrub & a hot towel. Nail tech was very rough and rushed thru my pedi even though there were only 4 other people in the salon. All in all, I spent less than an hour in the chair & I even dried there. I didn’t feel like she spent enough time on the bottom foot scrub or nail bed clean up.

Pedicure was outstanding, but do not go here for waxing. Terrible experience. Went to get my eyebrows done and the girl never even used tweezers to clean them up, only waxed. She was clearly rushed, and even left some wax on my face that I found at the car! She also missed a patch. Will NOT be returning for that!

This salon is so beautiful! From the floor, stone work to the gorgeous chandler in the entry. The salon’s beauty also has substance in the form of an expert nail technician. Van is an amazing nail tech. The shellac pedicure with hot stone massage is done with expert care and a beautiful finish. Van takes time to know the client and caters to her needs. I’ve never had a better pedicure and the best thing is that it lasts a month! Highly recommend Van at this salon!

I like this place. not super busy, very clean organized and nice ladies. Fingers crossed that it last

Great service!!! I’m very picky about where I get my nails done. No wait, very friendly staff. I needed fills and this was the quickest I’ve ever had them done and they look great !! My husband got a pedicure as well. There were big screen televisions, able to watch no matter where you are sitting. Definitely returning back.