The Cascaron Store

Katherine A
in the last week
Worst experience! I had never ordered a piñata for my daughter, so I found this location stopped in placed my order everything seemed good. I ordered it 4 weeks prior my daughters party to ensure no problems, well …3 weeks later I started calling to check on my order and the phone just rang. I left a few messages, but never a return call back. This started to concern me since the party was a week away. I went back on the web and found an email for the location, so I sent an email in hopes this would work.
Finally, I received a call but only to tell me that the person who does the pinatas was involved in an accident and all orders were cancelled! I was so upset, she stated that the accident had just occurred so I asked why my order wasn’t done since I placed it 3 weeks ago? No answer to my question and never ever a SORRY!
After my conversation with this lady I read some other reviews on this place, so WISHED I would’ve done that first! I never like to leave negative reviews, but feel it necessary to warn other parents of this business. Thankfully I had a friend refer me to… KARLA’S SUPER PINATAS … She helped me out by finishing a beautiful piñata for my daughter in just a weeks time and earned a satisfied customer for LIFE!!!
” CALL KARLA’S SUPER PINATAS 733‑0876!!”

UPDATE: Since this incident a year ago I have had various people message me about what to do. Today I was message by a poor lady who was taken for $ 150.00! I advise anyone and everyone to file a police report, not matter how small the amount. Once the amount exceeds $ 1500.00 she will be charged with a felony. Her name is Maria Lourdes Hernandez and the address listed for her business is false. Call your local substation, here are the numbers for the San Antonio area.
Central 210.207.7410 East 210.207.7781
North 210.207.8126 Prue Road (NW) 210.207.7425
South 210.207.8191 West 210.207.7420

Was so grateful that they got to make me a piñata such last minute and even a customized one that I requested! Lady was very nice and had it done in just 3 days! We loved it and would definitely use their services again. We recommend to everyone.

What an AMAZING piñata! We requested the very hungry caterpillar and boy did Marylou come through! My baby boy’s first birthday was such a great event complete with a great piñata. I’ve never ordered a custom piñata before so I didn’t know what to expect. The Cascaron Store exceeded anything I could’ve even thought of. We all loved it. I was so surprised at how awesome it was. The price was fair and the quality and service were great.
Thank you for help making an epic 1^st birthday for my son!

This company put me through hell just trying to get my son’s first birthday piñata– up to the day of the party. I called over a month ahead of the event, sent my specifications, got confirmation that it would all be ready– they didn’t ask for a deposit, but the price was agreed on. The same lady I spoke with at the beginning, who also I had communication with through email said the piñata wasn’t ready two weeks ahead like I had asked and she would call me back when it was, same thing a week before. Several days before the event I was told it was ready and in the delivery truck but wouldn’t be able to drive to my location so they would call me back– I was given this story five times. Then they stopped answering my calls or emails. Finally the day before the party when I would’ve gone to their location to get it, my mom finally got in touch with them saying they were unprofessional and need to call me back– they said we were threatening them by wanting them to call us while driving, and then that my order was cancelled bc we threatened them. I still don’t even know how that was blown out of proportion but either way, they must have never completed the order and just kept making excuses. I was so upset over a piñata because I specially ordered it with his name and color choices which I couldn’t get anywhere else last minute. I also kept giving them the benefit of the doubt that they did have it. I obviously could have ordered from somewhere else if they couldn’t do it, I could’ve put down a deposit or paid in full if that had been asked or could’ve gone to pick it up myself– they just kept lying so end of story, no piñata– horrible experience! Don’t use this company.

I stopped in just to check it out and you bet I left with something! Just try and leave this store without finding some sort of colorful, handmade treasure to take home. I purchased a door hanging adorned with glitter, ribbons and a cute iron ‘welcome’ sign.
The gal takes special orders too, let’s say for parties or even gifts!
Open year round, not just for Fiesta, this is the place to find locally made, colorful and festive decorations and treasures.
And yes, that it there in the trailer.