Sam’s Club

I love shopping at Sam’s club and cannot resist stopping by the food court area for the hotdog combo. They have the best hotdogs!!! My problem with the food court area is that the line is always long. There’s always one person working the register and 3 people in the back lally gagging (jerking around). The line would move so much faster if the front cashier had assistance filling orders while she took them. Also, the condiment area and tables are always a mess. I’m going to start bringing my own condiment packets because I hate touching the pumps with ketchup/​mustard and relish all over the handle and not only that, they’re always empty. Be sure to eat a hotdog if you haven’t tried them but just be prepared for the long line.

Every time we shop here we have to stop by the snack bar. The Nathan’s hotdog combo is the best and for $ 1.50 you can’t beat the price. My only complaints are the wait and the condiments. The line and wait is usually long. They have one lady taking, filling orders and receiving payment working her butt off trying to keep up. Meanwhile two to three guys in the back making pizzas talking and taking it easy. The condiment bar is always a mess as well. The guys in the back clowning around should keep a better eye on this. The past two times I’ve been here, after waiting in line fifteen minutes for a pre-​made hotdog, watching them clown around in the back I’ve had to return to the counter to inform them they were out of ketchup. Then wait another five minutes for them to refill it. You would think that while refilling the ketchup he would also check the mustard and relish while he was there. No, that would take some initiative and not two minutes later the mustard was out. They need to take one of the people from the back to help out the front to keep the line down, condiments stocked, and tables cleaned.

So about a month ago I went to the Optical Department to order my contacts. When I got there, an employee, a white haired lady was helping a gentleman order his glasses, I waited by the counter for about 20 minutes & the employee never did she acknowledge my presence, she ignored me and another customer who was in line behind me. I left thinking maybe she just didnt see me. So today I returned to the optical department and that same white haired lady was there again. A customer was in the counter waiting for the employee to attend her and I again waited for 20 minutes without the lady acknowledging me or the customer in front of me. Its very disappointing, I love coming to Sam’s club bc of their great service, but the employee at the optical department is very rude.

This Sam’s gets all the old stuff and is never consistent in their products. Some days they will have what you are looking for others they will not. For example they have signs for ranch and plain corn nuts but never seem to carry them. They advertise for a coupon for rogaine but never have rogaine. Jarred jalapeños are often times not on the shelf. We often go to two Sam’s because this one has so little. Their produce is either retarded or old. Some cashiers are really mean as well. We had a guy roll his eyes at an older woman because she was trying to count get money since she was paying with cash. No happy greeters here. If you don’t look like you have money they make you feel guilty for buying things. They inspect your cart for ten minutes then say you can go. We waited to talk to someone in their wheel department … It only took someone to come help us 45 minutes. When you have to purchase cigarettes they have to call in someone special and it’s also another waiting game. We wanted to order a cake … There were five people in front of us and it took over an hour to order a cake. Long waits here. Hope this sams does better because we know there is better.

I always get my car battery here and they are quick and helpful. Today with their warrenty I only paid 3 bucks. Battery lasted for 3 years and paying that much helps the pocket book. Tire warrenty is great and they fix them quickly. Plus they redo headlights to normal finish.

I pay my credit card bill at this location every month and they have gotten progressively worse for about the last 8 months. Befor that the process was tolerable but now it has become awful. Today i stood in line for 26 minutes to be helped. They had 2 people working customer service and the line was 9 people deep. Really disappointed in how this location seems understaffed all the time now.
There is no lack of selection and the store is always clean but i just cant stand poor staffing decisions and the clear lack of concern for customers’ time.

Quite possibly the best Sam’s Club in all of SA, but most definitely my favorite location to go to on the NW side. What’s the difference you ask? The customers. I have found that customers at this location are generally more courteous and less annoying. They don’t dart out in front of you with a million huge shopping carts in tow. Children are restrained and well-​behaved (for the most part) and the cleanliness of the store is far more noticeable than, say, the one on 410 and Summit Parkway. I don’t feel like people are just standing around in the middle of the aisles, or wandering around aimlessly. I also like how the entrance is not crowded with towering displays, which may possibly be another reason why this store doesn’t feel so claustrophobic.
It always surprises me how decent the quality of the meat is when compared to Wal-​Mart. Needless to say, I do NOT buy meat at Wal-​Mart but if the price and size are right, I have been known to purchase meat from Sam’s for a BBQ. They’ve got unbeatable deals on their rotisserie chickens, for when you don’t feel like cooking or doing dishes after cooking. An added plus is that prices of the rotisserie chickens are typically $ 1 – 2 less than what you would encounter at H-​E-​B.
It’s OK if you skip lunch before heading out here on the weekends because the employees who give out samples have got you covered! Around one corner, a sample of a delicious turkey burger, and then several steps away, a mini slice of pizza or some new salted caramel popcorn you’ve probably never tried before. 24-​pack cases of Blue Moon or Dos XX or even Shock Top will average out to a little more than $ 1 per bottle, which is definitely a steal of a deal. I have also received many compliments from recipients of flowers that I have purchased from Sam’s and call me crazy, but they’ve even said that the flowers stayed fresh for longer than usual. Now that’s a winner!
As you can see (and probably already know) Sam’s Club has got something for everyone. From the small business owner to a concession stand proprietor, or even a janitorial service and of course for personal home use, Sam’s is sure to give any competition a run for their money. Sometimes you just need a lifetime supply of TP or a huge bottle of lemon juice in your life!

My girlfriend and I came here to do some bulk shopping one weekend and had to get her card renewed. The process was really simple, and the customer service representative was exceptionally polite and even told us about a $ 15 Wal-​Mart card for memberships. Not bad for only $ 25 and both of us were able to get a card, right?
The store was pretty clean and they actually had a lot of items we use on sale, such as body wash and toilet paper. They had a huge selection of frozen food items, ice cream, baked goods, and other miscellaneous items. But of course the deals are only really good if you are planning to buy in bulk, otherwise it can get rather pricey, quick.
I love this Sams because the lines for checkout were not extremely long… definitely nothing like their brother, Wal-​Mart. I think we only waited in line for 5 minutes before actually being able to check out. The cashier was very friendly as well and helped explain a few questions to us as well. Manners and helpfulness seem to be a good quality the staff her possess.

As good as it gets in a Sam’s. I give it five stars in comparison to other Sam’s clubs because I think it’s one of the better ones as far as a Sam’s Club go.
The selection is good, the store is clean and if I go early enough I can get in and out quickly.

We’ve been members for just about a year.
The employees have always been very helpful and nice. So, that’s a big plus!
The items found in the club vary, so we like to walk through and see what’s happening that day. We’ve found some neat products that way.
Remember that they only accept MasterCard.
There is a gas station associated with this Sam’s Club.

I love the Sam’s Club at De Zavala Road. I shop there at least once a week and I love the seasonal items. I get the best gifts from Sam’s Club and the Christmas selection is wonderful. The children’s clothing section is very good also.

Recently got a membership here based on a LivingSocial deal offering a year for $ 45, along with a handful of free food coupons (rotisserie chicken, take and bake pizza, cookies, etc). Have been all of twice, but it was quite an excursion for us when we made the trip. Easily spent over an hour here.
Okay, fine, the majority of that hour was me following my boyfriend around to all of the samples– they’re good and plentiful. I think that’s what we had for lunch, actually.
Their frozen section has lots of options for families, particularly those with teenagers who seem to be bottomless pits of constant hunger for junkfood. Heaven forbid you toss them a salad or suggest edamame.
I love their large selection of fresh meats (which you can watch being cut behind the glass partrition), and fresh and frozen fish options– hello, omega 3s!
There’s also an extensive fresh-​baked-​bread section that we took advantage of: four feet of submarine-​style bread in a twin pack, for $ 5? Sign me up! Low carb diet be damned!
What you can’t buy in bulk here doesn’t exist. Whether it’s giant-​size cans of veggies or cafeteria style condiments, a bag of dogfood the size of a king size bed, a five pound flower bouquet for $ 20 (casually inform your significant other), or a five-​pack of any standard grocery store item, if it’s large and in charge, it’s here to be bought.

Return policy is the best!

This is the south’s answer to west coast’s Costco. It’s about $ 10 cheaper than that Costco in town for yearly membership.
This is my go to for meats, food items, cleaning supplies, kitchen supplies, and toilet paper. Sometimes I’ll browse the clothing but usually it’s for older customers. But they do have some cute Carter’s clothing for babies. They have a descent movie and book selection, their prices are just a few dollars cheaper than the near by down the store grocery places.
During the holiday’s is my favorite time to go here for their pre-​made gift baskets, holiday decorations and the dessert platters.
My crown purchase here is the foldable red wagon for $ 50. I use it often to shop and tote my little guy around everywhere. Sometimes you’ll even see us around San Antonio with it and if you think it’s us. then yea you’d be right.

My engagement ring came from here and although beautiful it fell apart 10 months later. Yes I said Fell apart. I took it to a friend who is a jeweler and she showed me how the setting holding the diamond was only put in place with a tack weld. This type of weld should only be used to initally place the setting. This should not be the only weld. Also my friend showed me how a ring should be one piece and not pieces welded together anyway. Now we did not go to Sams but based on history when they would not stand behind the vacuum I had bought within the past year and other reviews Sams will not stand behind their merchandise. Do not by anything besides milk from Sams. Go to costco because they stand behind the items they sell.

Sam’s has been catering to this area (basically all of San Antonio) long before Costco even thought to bring a warehouse here.
This particular location has a gas station that offers a (usually) $.05 discount to members, making it a great spot to gas up. The station is also open to the public and offers a slight discount on gas if you use a Wal-​Mart or Sam’s Club gift card.
Also noteworthy: the staff at the pharmacy in this club is *amazing*. They take the time to get to know their repeat customers and are willing to help, the way a local pharmacy should.