Randolph Brooks is my guys bank. I am usually along for the ride. This branch we go to when we are on this side of town. They all seem to be friendly, but I think polite is more of an accurate description. The crew at the branch on Walzem is much more friendly and welcoming. But, I see know they have a branch open on Austin Highway, so I am looking forward to going over there and checking them out as well since it is much closer to where we live.