PetSmart

We love our groomer, Christy, so we are happy to go wherever she is! Our three little babies consider her as one of their family members. She does a really great job with their grooming and she treats our dogs extremely well. She’s a very kind and compassionate person. I have also found that everyone in this grooming salon is very friendly and accommodating when I’ve called or come in. I am always greeted right away and they do their best to get me in and out as quick as possible.

This review is solely based on dog grooming services. Took in my golden retriever to get a bath and some small trimming done, like removing small mats and trimming paw fur. I dropped him off at 9 am and was told they would be done at 3 or sooner, 4 o’clock rolls around and I’ve yet to hear anything so I called and they said he’s been ready. Once i get home i noticed that absolutely no trimming was done, mats were still there and the paw fur was exactly the same! My dog didn’t even smell like he just got bathed either. Funny how it took over 7 hours to do nothing at all. Never again will I be using the services.

Cool reptile selection, long row of fish, cats on display for adoption from Kirby shelter, and nice new dog toy and cute bowls aisle. They have toys out from different holidays right now; it looks like they might be clearing up some inventory. This location has small grooming salon but not a place for classes or socialization like some of the larger locations. Lots of people were walking around with their friendly dogs and seemed happy to say hello!
5 stars= Driving across town just for this!
4 stars= I would recommend visiting.
3 stars= Average, acceptable, positive.
2 stars= You might be able to drag me in.
1 star= I will definitely not be returning.

The service and availability of products is always great here. Anytime I’ve needed pet supplies, I’ve been glad to have this PetSmart at Westover. I can’t vouch for either the veterinarian or grooming services but it’s good to know they’re available. Like most, if not all, pet stores, you can visit this location with your pet, and I like how they’ve equipped their store with cleaning sprays and paper towels in case there’s an accident. The staff is friendly and knowledgeable, even reaching out as I occasionally looked lost in the aisles. The prices are a bit steeper than other locations for some reason, which I don’t understand since I’d assume they’d be fixed across a corporation. I could be wrong. I didn’t major in business. Either way, the other knock is their rewards program, which doesn’t seem to yield any kind of reward, at least not in the last eight months and after hundreds of dollars in dog food. That’s probably a corporate thing, but it still applies to this location since they can’t seem to figure out why when I’ve asked. Otherwise, everything else is just fine.

My gf & I love coming here. We have three cats and a dog and so we’re probably in here once a week or every other week. The staff here are very nice and always willing to help. The store itself is very clean, even with all the animals customers bring to walk around. We’ve actually adopted 2 of our cats here with Kim and every time has been a very pleasant and wonderful experience. We’ve gone to other pet stores but this one takes the cake and is our go to store from here on end (:

They have the products my dogs loves. I went in for a collar for my puppy and came out with so much more. A team member came up to me and asked if I needed help. What an awesome way to stay connected with their guests.

I love petmart.
This praticular Petmarts I think is the best I’ve ever been to.
Upon entering there are petsmart employees standing a few feet from the registrars and aisle of products asking if they can help you find anything. They always have my dogs brand of dog food. Sometimes its difficult to find small morsels for seniors. On my last visit I was able to finally find a fish oil for Seniors. i was über excited for my baby girl.
My first time here i arrived 30 minutes before they were to open and they were only letting in dogs for grooming.
I was walking up to the door just to ask what time they opened. They guy told me don’t until 9am. So i said OK, I’ll be back later. I turned around… and he yells from the distance… Do you just need dog food? I yelled back …” uhhhh… Yeah…I do.“
He waved me in. He stated he’d open a register so I could buy what I needed.
Lucky for him I dropped $ 40.00 on dog food, pill pockets, and dental treats.
I was really happy. I didn’t have to deal with the Saturday crowd.

I’ve been shopping here for that last two years, they have our dog’s favorite food at the best prices. I have been a rewards member the whole time, but it was not until this past weekend that I figured out their rewards program. Before, I would buy the dog food and they’d ask me for my rewards phone number and then I would pay, but not save a dime. Well, I was like… what the heck, type of rewards program is this. So, this past weekend, I figured it all out, by luck, the rewards program, is only for items that are marked with the red tag… I finally saved a $ 1 out of two years.
Other than that, I love all the strange pet lovers and the dogs… I actually had a dog come up behind me and sniff me where the sun don’t shine and what a surprise that was, especially when I turned around and saw that it was a 150 lb. ball of sheep dog, but I guess it would be worst if it was its owner… in which, they are right, dogs do look like their owners.