Penner’s

My fiancé, who wears nothing but old, droopy jeans and faded polo shirts came in and spent $ 2k on new cloths. The cloths fit perfectly, with an alteration here or there, and the service by the staff, especially the owner, Mark Penner, was outstanding. They offered to press and tailor the clothes and send them to our hotel that same day! We’re from Virginia, but will surely make a trip to San Antonio just to get new cloths for my new fashionably dressed guy!

Got to me as soon as I walked in the door, salesman introduced himself, had what I needed, got it for me and got me on my way, with a thank you, hand shake, and invitation to come back. I see why that seemed to be the place to go! I’ll go back next time I’m in town!

By far the best suit buying experience ever! And one of the best retail experiences in general. As a business owner myself, it was so nice to see another business with so much focus on friendly customer service. I am without question a Penners customer for life. Thanks Matt and crew!

My husband and I just had our first shopping experience at Penner’s and we will definitely be back! This store is family owned and operated. The sales guy that assisted us was part of the family and extremely helpful! We were driving through San Antonio from Houston and needed a guayabera and pants for a wedding tomorrow. They close at 6 and we got there at 5:30. The sales man helped my husband get fitted and altered his pants by 6 before they closed. You can’t find this type of quality and service anywhere else!

I walked into this store while on vacation and it was love at first sight. I was impressed beyond words at the large collection of men’s clothing and accessories and even more impressed (if that’s possible) by the customer service I received from Alfred, my sales consultant. Alfred, showed me numerous hats and shirts, in different styles, until we found the ones that fit me just right. Thank you Penner’s and Alfred for helping make my SA vacation such a great experience. I can’t wait to visit again.

After standing around Joseph A Banks and being ignore followed by a similar experience a Dillard’s. I decided to try Penner’s. A friend had recommended them. The salesman that I worked with walked right up to me and was very knowledgable and helpful. I told him what I was looking for and he brought me several options. The tailor was great. Everyone was friendly. The suit wasn’t cheap but it wasn’t as high as I had seen at my previous misadventures. Got the suit and a great pair of casual shoes that were half price. Great experience. Ask for Frankie.

Very affordable high end men’s wear. They have all the bells and whistles to have the man in your life looking sharp. The three associates who helped me during my visit were great at suggesting items that I might be interested in as well as not being pushy. Very personal and genuine touch to retail that you don’t see often. Can’t wait to stop by again when I visit San Antonio.

Really great service. They have an amazing selection of sizes, including tons of 2x and larger sizes as well. They also a great shoe and hat selection as well, and also socks for larger size also. Overall, a great place to find dressy stuff for guys of all sizes.

Stunned. Shocked. Pleased. How often do you utter those words when shopping for men’s clothing? The staff is polite, helpful and a joy to talk to. They also can find your exact size, without measuring you. That’s a practiced skill. I was impressed with the quality of their shirtings, and other accessories (I wasn’t shopping for a suit, so can’t comment on them). Go here and look great. Just like General MacArthur, I shall return.

Came in from out of town and needed a suite. I think it is rare today to get A+ customer service. Penner’s is that place. Bought a suite, had it tailored and they delivered it to the Hotel all within 3 hours.
What a great store. Go and enjoy this place.

BEST Customer Service EVER!
I just want to say that this is a SUPERB family-​run business.
There was a minor problem with my order, and they WAY more than compensated for it, quickly and courteously. Please support this awesome business!

Have been back recently and once again they have gone above and beyond! They have a customer (my husband) for life!

My father and I were visiting SA for a music festival in march. I called Penner’s ahead for some information and was told to call back when I get into SA.
Once in SA, I called the store. The store sent a driver to pick us up from our hotel! We had a fabulous time trying on several selections and felt like we were picking out items from a friends closet. Mark was with us the entire time. What a great family atmosphere.
We left with a few items and were offered a ride back to our hotel. This service was amazing.

What a great old institution that is a must visit if you are in San Antonio. We are headed there from Austin for the guayabera shirts for my husband. He needs longer shirts and they were able to accommodate his fitting challenges beautifully. We will definitely be back. And, the first shopping trip there was a success with 5 guayabera’s, 3 pairs of fabulous fitting jeans, and a few odds and ends. My husband is now ready for the heat of Texas. They have a small women’s department as well, but it really is a great men’s store.

My goodness. If you need anything in clothing, FIRST go to Penners! On a Sunday mark went out of his way and opened the doors to help us. The level of satisfaction for me and my wife was amazing. I will be back and I will send my measurements to Mark wherever I travel to get my clothes. From Adam in Wisconsin!

I found Penner’s by chance. I live in Austin and was in SA for a day trip. I had seen there website a few days before and as luck would have it — I was walking down the street, I happen to see their sign «since 1916». I thought «Dang, they must be doing something right».
I walked in into what would be Thee best shopping experience I have ever had. Mitchell Penner (3^rd. Generation clothier — I believe) took care of me. They have a vast selection of different clothes and A+ grade customer service, which is second to none.
I liken Penner’s to that old school barbershop everyone is looking for. This place is like no other. I will be more than happy to drive an hour to buy my next suit, fine clothing item from Penner’s, but you know what? — Damn straight, They are doing something right.

Wow! Just returned back to Seattle from a 3 day vacation first time ever visit to San Antonio. I have always wanted a pair of cowboy boots and thought… well. here I am in Texas… should be the best place. A person I was speaking with mentioned a store called Penner’s. Later that day (Super Bowl Sunday) I was walking from my hotel by the Riverwalk to the market on Commerce and happened to walk by Penner’s. Of all chances… right? I tried the door… and it was locked. Darn it! Oh well I thought. So, I continued my walk and was about a half block away and I heard somebody yell behind me…“Can I help you?” I had no clue who this person was. I said I was looking for cowboy boots and he said…“C’Mon in”. So, me and my brother walked back into the store with this person.
Long story short… it was Mark Penner! Yes, I bought some cowboy boots. and a western shirt.
I worked for Nordstrom here in Seattle for 15 years. Never would I have ever thought that I would run into another clothing business that could provide the type of customer service that is instilled in ones blood like Nordstrom. This man is incredible. Everything about him.
The next day I walked by again because my daughter was so impressed with my story that she wanted me to check on the ladies cowboy boots. It was now Monday. Fully staffed, people running around. I saw Mark… said hi and was then assisted by another employee who was just like Mark. Wow… who was this guy… of course… his son Matt. Unbelievable.
Even though I still love shopping at Nordstrom and there is no Penner in Seattle. I will be shopping online.
Thanks to Mark, Matt for making my vacation to San Antonio a true pleasure.
Harold Seaburg

In a better world, locally-​owned shops offering excellent customized service would be as common as fast food restaurants. Alas, Penner’s is one of a kind, but it’s worth the trip downtown for men’s clothes. I’ve visited a couple of times, and one thing that stands out is that Penner’s will tailor anything they sell – for free! Even the dress shirts and guayaberas can be changed to suit your body type.
It may not be the cheapest place in town, but if you’re going to spend money on clothes, you may as well make sure you look good in them. I trust Penner’s quality, service and tailoring, and you should, too.
Penner’s is the kind of experience that the national men’s stores only wish they could offer on a consistent basis.

What? How can I possibly be the first to review this first-​class men’s store? It’s been in San Antonio for friggin’ years!
Davy Crockett — prior to his coonskin cap wearing days — was known to sport a nice guayabera from Penner’s, and General Santa Anna purchased fine shoes and hankies for «special evenings» with the other military gents.
OK, maybe that’s not entirely accurate, but I can assure you this place has been around for some time…1916, to be exact. Sam Penner, the original owner’s son, who remained active at the store until the day of his death at 92 in June of 2002, had a dream was to become the largest distributor of «authentic» guayaberas in the United States. From the look of that store, he succeeded. Sam’s grandson, Matt now runs the place and does brisk business selling guayaberas over the Internet.
While in San Antone, I went it to get a nice traditional 4-​pocket guayabera, but Penner’s sells all sorts of men’s shirts including Hawaiian shirts, Cuban shirts and Mexican wedding shirts.
You’re probably asking, «Hey, just where did the guayabera come from?» Good question, my inquisitive amigo. Sit, and I will «esplain» to you The Legend of the Guayabera.
The saying is that the guayabera shirt originated in Cuba but Mexico also claims the same. The Cuban legend has it that a farmer wanted to create a functional shirt to carry all of his necessities. His wife made the shirt, which was quickly adopted by others.
Another version is that a farmer along the Yayabo River who had the shirt designed to carry guava (gauyaba) fruit. He wanted plentiful pockets in which to carry his bounty.
Traditionally, the shirt has four pockets, straight-​bottoms with two panels of four to 10 rows of tucking (pleats) and, especially, embroidery. This shirt was designed to be loose and cool for the hot, humid days and nights in Cuba. As time evolved, more renditions of the shirt were made; some with 1, 2 or no pockets. Some have embroidery and some don’t.
This shirt has stood the test of time and is still worn as a cultural status among men. Cool cats from such countries as Africa, Japan, England, Australia, Ireland and Canada sport this shirt.
If you plan to stop in and buy yourself a nice guayabera, ask for Zeke; he was extremely helpful in showing us the different designs, colors, materials (I like linen) and prices. Expect to pay from $ 40 – 90 for a good shirt. Alterations are free, for up to a year from the date of purchase, just in case I put on (or lose… yeah, right) a few pounds.
Parking is free and that helps in that busy part of town. Zeke gave us free drink/​dessert tickets at La Margarita restaurant down and street at El Mercado, and we walked up and had a margarita after buying a very cool (IMHO) blue, one-​pocket shirt.
I highly recommend this store for fine men’s clothing and especially their selection of guayaberas!

This mom and pop shop has been around for over 90 years. Its a great place for the old school gentleman or «cholos». They’ve got Stacey Adams, dress pants, and hats to choose from. For the larger man, upstairs there is a big and tall section. They offer free alterations and great customer service.