Pampered Pooch

Took my dog Lily in for the first time and I was very pleased. The lady was very nice and very careful with her. Clean place, I felt more comfortable when I noticed other people walking in for appointments. And they open early! I will definitely come back

Well they did shave him like I said but they did not do a very good job on his head it looks like a man with a very bad haircut he didn’t smell as good as I would’ve liked him to my old groomer always had my animals smelling very fresh with some sort of powder we do like his tail however he does seem to be happy after leaving here but this is the second time that I haven’t been really happy with the way that he has smelt even after a bath as much as I hate to I’m going to try to find someone else

Not your typical groomer review: I have a mixed terrier rescue with 3 legs. Those of you who had the pleasure of meeting Jackjack know that he is the boss. Period. Well for the first time in his 5 years of life he got shorn, groomed and smoothed head to tail. The Ladies at t this shop were patient and understanding of his concerns and did a pro job they should be proud of doing. Makes me happy that I chose Kate’s shop.
Your dog doesn’t need a pedigree to be treated like family! Besides he got to flirt with a girly poodle and miniature schnauzer– bonus for the best boy!!!

I“ve been to a few groomers here in San Antonio. Some were great, but the groomers were horrible with customer service. Here at Kate’s Pampered Pooch — they do a great job with grooming my 2 Coton de Tulears. I’ve never been disappointed in the services I’ve paid for — which is actually very reasonably priced here. Kate is always very friendly and helpful.
Only downsides to this place: they close right at 5 so I have to make adjustments with my work schedule, but it’s not a big deal. It’s hard to get in touch with her on the phone since they’re only open I think from 7 — 5? and i think it’s just her and one other groomer so if they’re both busy, no one answers the phones.

It’s been awhile since I’ve been a dog owner. A little over a year ago, an 80 pound 5 year old male pittie (that’s pit bull awesomeness) needed a new home. I don’t know what came over me but I just had to make him part of my life.
Well, recently one of us had been developing a funky odor. Since I took a bath, I figured it might be him or my current love of eating steamed broccoli. Well, I’m not giving up that vegetable either so I decided he might be the source (it’s a ⁵⁰⁄₅₀ call). I gave Kate’s Pampered Pooch a ring and set up an appointment for this past Saturday.
Pampered Pooch has no problem with large dogs and they did a great job on my buddy Rex. The odor was gone and he was so happy from his bath. Both he and I had our heads leaning out over different rolled down windows of my beater pickup truck as we headed back to where we started. Driving on the freeway, mouths open and tongues hanging out. We were a spectacle.
I followed Kate’s advice and washed his bedding so he won’t pick up any odors from the blanket he’s fond of sleeping on regularly.
I’m so glad I brought him to Pampered Pooch!

Kate did an amazing job! She went above and beyond our expectations for our dog Kami. We have found our place to get him bathed, trimmed, and coming out like a new dog.

Winston (my dog) usually doesn’t do well with groomers or kennels, but he gets along well with the staff here. The customer service could use some finessing. The price is average and, for me, the location works so I’m a returning customer. I would love this place if the staff was a little more personable and warm. This is Texas after all!

I have been brining my dog here since she was a puppy. Kate and her groomers always do a terrific job, and the price is very, very good. I would recommend that you schedule your appointment early on, because they are popular and sometimes it is hard to get a last minute appointment.

I have been taking my dogs here for several years now after going through many different groomers prior. It’s hard to find a good groomer! Kate and staff are amazing, they are so sweet to my dogs which I appreciate so much. My pups always look great and the prices are reasonable. I wouldn’t take my dogs anywhere else!!!

I have taken my yorkie/​maltese mix Belle to Pampered Pooch for four years now. Linda is wonderful with dogs. Always remembers my dog and my dog is in a good mood when she is picked up. My dog went in several times matted and she fixed her right up. I did not get criticized. She is always very busy when I go in and I see how that can be perceived as rude. I wouldn’t take my dog anywhere else.

I have taken my maltipoo here for the past year, she always does a good job on the hair cuts, bath, and nails. Owner does have a tendency to criticize you if your dog isnt groomed before she grooms them. As well as having one very bad experience where I made an appointment with her a week and a half in advance, then the day of she calls me fifteen minutes before my appointment and says I was late by thirty minutes which was not correct I had It written down, and she cancelled on me.

Don’t follow directions very well.
The intake person was very nice and seemed interested in getting done what I requested. Even heard her retell my instructions to another employee. When I stopped in thirty minutes after he was supposed to be ready, I was met with no eye contact and the curt news that he wasn’t done yet and to give them another 45 minutes to an hour (It shouldn’t take 4 hours to bathe and groom a 17 lb. dog.). Gave my dog a pretty bad haircut and surely didn’t do what I asked. I paid (and tipped 20%!!) before I got him home and really looked at him. Also, he’s been acting weird ever since he got back. I’m not alleging animal abuse but he never acted like this after getting groomed before. Won’t be going back.

Went here based on the reviews and was disappointed. My pooch came out with patches and a hair cut that looks like I could have done it. On top of that I over heard a worker on the phone saying they don’t believe in rabies shots and doesn’t require them. Now waiting for my pooches hair to grow out so I can take him to a better groomer. Don’t waste your money here.

I took my little Morkie Champ to get his very first haircut! Kate was awesome! She slowly let Champ get to know her in a very patient and caring manner. A couple hours later, I got her call that Champ was ready. I went to pick him up and he was all cleaned up and nicely groomed! He was happy and looks fantastic! It was a fabulous experience! I highly recommend the Pampered Pooch!

Pampered Pooch is way out of the way for me to drive to, but its totally worth it. I just moved from Austin the dog friendliest city full of a plethura of groomers so I was wary to try one here in SA but Pampered Pooch is where its at for my sweet little boy Zeppelin, a furry black maltipoo. He’s a wiggler and frankly isn’t a big fan of the grooming process. However, the groomer played with him before and got him feeling comfortable. I told her exactly how I wanted him to look and wasn’t disappointed like I had been in the past at other grooming salons that I paid high dollar and received less than stellar service. Pampered Pooch is affordable $ 35 for my pup which didn’t break the bank however gave my baby the pampering he deserved. When I picked him up, he was running around and playing with the other dogs and the groomers. Love this place!

Took my two pomeranians there, they came home looking gorgeous and they were happy.
I can tell they were treated well and they looked great. First time the groomer listened! I have paid twice that amount and received nothing worth half the amount i paid today.
They cost less than the cheap-​o petsmart/​petco grooming, do a WAY better job and took good care of my babies.
I will recommend them to EVERYONE!

I took my furry wookie poodle Cookie there today… after not being groomed professionally in 8 weeks, Cookie was a hot mess.
It takes time to find a regular groomer — and we wanted to take our time and find the right one. I think we found her! We were greeted by warm and friendly people and I was happy to see that she had so many examples of poodles she had groomed and she actually had one on the table that she was grooming.
Despite that, she took the time to get to know me and my dog and what I was looking for in her groom — and 3 hours later Cookie looks again like a proper poodle! And they even gave us bag of doggie treats, which Cookie enjoyed on the drive home!
I for sure intend on making another appointment!