So far as I can tell, this is the only true clock repair shop left in SA, and it shows. How? Well they’re really busy. So if you are expecting in and out service, it ain’t going to happen. The other half of why it’s a good wait is that they do things right. I had my mantle clock completely disassembled, cleaned, oiled, put back together and synchronized. This takes about three weeks. But boy when it’s done, do these things sing. Totally worth the money if you have an old clock lying around.