HEB

This review is based upon the pharmacy experience I have received today. But first let me say how much I am happy that HEB has a pharmacy I can depend on. Recently I left Walgreens located in the heart of the medical center (Wurzbach and Medical) due to the fact of lack of service, yes you read that. I have been a long time customer of Walgreens when it came to ordering prescriptions. However this location was always short staffed, which created long lines inside the store and outside at the drive thru, trying to talk to the pharmacist took about 30 – 45 minutes to get a hold of, and at times had rude employees. This was a very consistent service I have received and I believe if I’m paying you my hard-​earned money on prescriptions, I should receive great service on my end. Today I cut ties with Walgreens over all and decided to transfer my prescriptions over to HEB. When I called them, I was connected to a pharmacist right away (less than 3 minutes). When I picked up my medication, the line was only ONE PERSON. and the drive thru, little to none cars. HEB has done it again to keeping Texas customers happy. Here everything is REALLY BETTER!

I’ve lived in San Antonio about a year and have been to this heb several times and I am very pleased with the store and the service at this heb

I just love my heb, this heb has everything that I need. Fresh produce, fresh bakery, fresh sea food, fresh squeezed juice. Gas pumps! Next to my gym and my favorite pizza place. It’s like going to heaven without being dead

The reason for 4 stars instead of 5 is because of a computer malfunction and the way the manager handled it at first. I was shopping around for over two hours exploring the store because I’m not from here and loved it! The store associates were extremely helpful and the deals they offer are amazing! I spent about $ 200 and after I swiped my card the system malfunctioned. My card was pending that transaction so I had to call my bank and have them put a lift on my card. Other than that situation, my experience here was awesome! Keep up the great customer service.

Clean, friendly staff and well stocked. I wish they had more organic options especially in the meat department and produce… The staff is friendly and help you find what you need. I’ve come here several times and it’s always been pleasant.

This review has been on Unilocal for at least a year, until I made a review about a downtown sports bar that I wanted to go to until they showed their support behind Hillary Clinton.
Because of that some unnamed employee of Unilocal is trying to silence me, well this tea party activist will not be silenced one bit by Unilocal.Even a lawsuit will not stop me from reviewing.
This was a review of a customer experience. But Unilocal is acting like MSNBC/​CNBC.
House Judiciary Committee, Accessibility Compliance under the Americans With Disabilities Act tonight on C-​SPAN Rep. Will Dav asks Mr. Butt a couple of questions after being sworn in:
Mr. Butt get’s called in and sits down
Good morning Mr. Butt,
Why is it that this HEB places sidewalk through a maze and a traffic light thinking that everybody in San Antonio drives a vehicle?
Mr. Butt: I don’t know.
Why is it that the store is designed so hard to navigate with everybody and everything blocking the aisle?
Mr. Butt I don’t know.
Who in the zoning and planning commission approved this site, knowing it wasn’t in ADA compliance?
Mr. Butt I don’t know.
What I want to know is who is going to jail over this?
Isn’t it true that your company begged the City of Austin to charge $ 1 fee for plastic bags?
Mr. Butt That is the cities doing.
But the city told us otherwise.
So you really go out of your way to make your stores inaccessible to persons with disabilities.
Mr. Butt, I told you I don’t know.
Would be nice to grill Mr. Butt like House Leadership is grilling Mr. So Called President, so called Peace Prize.
But really folks, this store is TERRIBLE.
Makes me wonder if Battleground Texas built this location, you know the PAC that hates persons with disabilities.
People are always in your way, if you are not part of their «in crowd»
I shopped in the woodlands and I got more respect than this dump.
I won’t be back, and the way HEB choose to run this store, makes me want to take the time to go out of my way and shop at La Fiesta.
At other HEB’s people using electronic carts buy more items, but not this one.
Those little eco-​terrorists with those «ecoli bags» want to get there first, you have to act like you are going to bump into them every time you need to get something.
The one star? For a clean conveyor belt.
The front end manager was totally clueless in trying to answer my questions, I could have received more answers from Eric Holder than her.
I will be contacting the corporate office, and find out who in Zoning and Planning Commission approved their construction, so I can call them out on it.
What is missing from this store is a statue of Wendy Davis.
Pathetic store, worse than AUSTIN HIGHWAY HEB
But even the folks at AUSTIN HIGHWAY HEB DON’T MOOCH THE AISLES.
Betcha Cris «No Show Wants to Ban Bags» Medina showed up in strong support of this store’s design.
Oh and when I pulled up to checkout, I heard Security Scan 0.
I ought to move to rename Babcock from Huebner downwards to Ghetto Ave.
Fair Ave. HEB does me better than this one!

A big and spacious grocery store with great ethnic selections. Prices are in line with other stores. The HEB branded products are good quality and valve.

For food, go here. They have all the normal day stuff. Check out lines are quick and plentiful. Veggies are fresh, fruits are in decent conditions. Free fresh orange juice samples are always delicious. They don’t have a vast variety of seafood but the catfish fillets is what I mostly want anyway.

This HEB Rocks! They always have those hard to find items in stock here. I’ve gone to 4 other HEB’s trying to buy Pancetta for one of the dishes I make. None of them had pancetta in stock, or if they did, it was paper thin deli sliced prepackaged. Not what I was wanting. The only draw back to coming to this store is that, I get in there and the foodie and ex-​chef in me starts thinking of all the things I could make with their vast selection. So if you need something you can’t find I highly suggest looking here before going anywhere else. They also always seem to have great something cooking outside for sale, to take home. Today was, crab and shrimp boil. I’ve had theirs before and it is well worth the money for what you get. Hot and ready to eat. See the photo included.

Staff not very friendly. Must be a lot of rough people that live in the area now, because they aren’t very friendly either. Be aware of your surroundings and try not to go here after dark. Sad to see this area get depleted, because it use to be a really good community. Customer service not very good anywhere around in this district.

My one stop shop for the best in groceries at a fair price. Store brands are high quality for the most part and variety is plentiful.

This is MY HEB. I love heebe. I love the peeps, the deals, the sushi, the bakery, the florist, and I really love that they have now added even more organic choices.
Now, should I shop the farmer’s market? Of course! Do I? As often as I can. But let’s all be honest, nothing competes with heebe. We used to have a Kroger here and there… bless their hearts.
One gripe: They stopped carrying «pot stickers» (my baby’s fave), and my Natural Choice ginger dressing (wth?). Honestly, though, you can ask for anything to be put on the shelf, and they usually do it. I once requested «Ballet of Angels,» a lovely white wine and it was there within a week. I didn’t even formally ask, just talked to their wine person.
TIP: Get TP… you probably need it.

I love this HEB. The food sampling folks always seem so energetic about what they’re giving out. One broke out in song today. Nice people. This HEB seems very lively to me as opposed to some other grocery stores I’ve been to.
Did I mention something fell out of my bag today as I was walking to my car? A cart guy ran right up and asked if I wanted a new one. A little over a minute later a bagger brought me a brand new thing while the cart guy went right to work cleaning up the mess.
Nice people make places 10x better, and I daresay I would drive to this HEB even if I lives farther away from it.

Disappointing: We are considering changing because of one apparently new thing: the last two times we’ve shopped there, a man’s voice has blared over the loudspeaker, «SHOPPERS! YOU WON“T WANT TO MISS. .. «etc. with this or that wonderful opportunity for me to studiously avoid. I’m assuming this is a management decision, not just an over-​eager employee, but HEB, if you want to keep this $ 500/​month customer, take heed — we don’t like to be yelled at. In fact, it hurts our ears, stops our conversation, and generally acts as a disincentive to my spending money.
Encouraging: except in the wine area and around check-​outs, things have improved as far as space to negotiate an electric cart. However, I still keep hoping — if anybody from the store reads this, those extra little kiosks you put around the entrace to the checkouts, makes it almost impossible to get an electric cart up to the cashier without doing some damage.

I like this HEB and I don’t think I could have picked a better HEB to be in my area. The Wurzbach one is gross and smelly and horrible and the DeZavala one is a little too far for my liking. But with this one, the location is juuuust right.
Sure they don’t have everything you would find at the Gucci-​B on Broadway, or the Alon Market or even the Lincoln Heights market, but what this HEB is excellent at is fusing in a few choice items from those locations while still offering a full-​service store full of everyday household goods. At which other regular HEB would I be able to find truffle oil, air-​chilled chicken, plus a huge selection of cheeses and wines!!! Not too many I’m sure. And to top everything off, this HEB is located right next to a delicious pizzeria and a liquor store. BOOM!
This location boasts a pharmacy, deli, cooking demo island, bakery, flower shop, sushi station, fruit & juice area, seafood section, business center, and extended health items along with a few items you would see at an HEB Plus! The lines at the business center are a little too long for my liking, especially since they only have 1 person working the counter. But with all the good, this isn’t so bad.
Yep, definitely my favorite regular HEB and I couldn’t be happier with their decision to move out of that ugly old building across the street.

I absolutely love this H-​E-​B for so many reasons. I mean it’s definitely not Alon Market, but it certainly gets the job done.
Positives:
–Excellent Medical Center location
–Friendly staff members
–Promos with free samples every time I shop
–Nice beer & wine selection
–Parking is not a complete nightmare (compared to I-​10/​Wurzbach)
–Naturally grass-​fed chicken/​beef/​lamb products
–Gas station (which is extra nice when they give per-​gallon discounts)
–Diverse selection of plants, flowers, and pottery
–Fruits and veggies are ALWAYS fresh
–They’ve got the extended «fancy cheeses» section at this location (Boar’s Head)
–A station to create your own mix of dog-​treats
–Sushi station /​fruit cup station /​freshly made guacamole, salsas, and juices
–Lots of entrances and exits to ease the flow of traffic
–Medium sized, not too big and not too small
A few Negatives:
–The night staff is not as helpful as the day-​time staff
–The Business Center is always beyond busy, with slow cashiers
–They need more containers for self-​serve doggie treats
–Check stands are usually pretty busy and shoppers don’t always adhere to the 10 items or less rule in the speedy checkout aisles
All in all, this HEB location gets the job done and they’ve always got some wacky employee or another making silly announcements over the intercom.

This place is gigantic. Now that I live in the medical center, this is usually the HEB I go to, as the one on Wurzbach can’t get their act together– see separate review.
Like most other «good» HEBs in town, this one has a sushi station, bakery, florist, and demo-​cooking station, along with an extensive beer/​wine selection and a large pharmacy with helpful staff.
The produce area here is particularly large and my only frustration with it is the fact that they still have the old school scales instead of the handy ones that print out your price tag sticker. Not sure why we’re going the old school route when everything else here seems fairly new, but it’s a pain in the butt when I can’t mentally calculate my total as I go as easily. That and I question the accuracy of register scales and the ability of the highschool-​student cashiers to distinguish between different orange and apple varieties, and other factors that can tack on extra coin to my final cost.
As I said before, this location is particularly giant, so if it’s not here it probably needs to be specially ordered. I can get all kinds of niche items that aren’t standard at other locations, such as the «light» almond milk in the dark chocolate flavor by a brand other than HEB’s, rather than having to make a separate trip to Sprouts.
The one issue I take with this location, aside from their outdated produce scales, is their customer service– no one has ever gone above and beyond here, and I occasionally get an attitude from the night staff. On multiple occasions, I’ve tried to purchase markdown items or site-​specific sale items, and the cashiers did not ring them up at the posted price, causing me to either have to constantly monitor the prices while they’re ringing them up (instead of beginning the bagging process) or having to go back for a refund (which has happened twice in excess of $ 5).

Now HEB is something new for me as we don’t have this in West Texas. So when I first got there I could say I can compare it with United Supermarkets as it has a similar quality and a similar service.
After shopping there a while I see some differences between these two stores. HEB is somewhere between United and Walmart.
HEB has good quality at the products I am going for, while they are a little cheaper on the service at the checkout.
As I don’t need anybody that carries by bags to the car, I don’t care if they have this service or not.
So overall I like HEB, and the service they provide. There are one or two things the don’t have and that I need to get a Walmart or at Sam’s Club.

I try to avoid this H-​E-​B as much as possible. It’s not my favorite and every time I go, it’s always busy. There are rarely any baggers, so you usually get stuck bagging your own groceries so that can be annoying. Especially considering it’s a fairly large H-​E-​B, they should really have more people working to expedite the shopping process.
The gas station is pretty neat and I’ve gone through the car wash before and it’s such a waste of $$$, totally doesn’t get your car clean at all.
I’ll go here if I have to run in for something, but actually shop — I prefer I-​10/​DeZavala. :)

So I finally decided to stop being lazy and add the NEW location of the «new» HEB on Babcock (a hop, skip, and a jump away from the old one on the corner of Babcock & Huebner). And this new location has a gas station too and the pharmacy finally includes a drive-​thru.
It’s definitely a lot cleaner and taken care of than its predecessor.