H-E-B

My 8 ½ month old wife went in to get a bag of ice last night. My wife paid for the ice and walks around to place it in a couple of bags to carry it out. The young lady that was ringing her up walks around, and my wife thinking she was going to help her considering she looks very pregnant, and asks her «are you don’t» while staring at her stomach in a discussed look. My wife asks «excuse my?»… To which she rolled her eyes again and asked «ARE YOU DONE!» Again looking at her stomach… She replied, no I have a few weeks left to which she walks off leaving her there with a 10 lb bag she place in the plastic bags to walk out
I remember when HEB had standards… So sad it’s not the same it use to be… We drive to the other side of town for that reason. Sad…

This HEB is so convenient, not only with it being a perfect location right off the 281 but also that it’s ²⁴⁄₇. Employees are great (as they are at most HEBs) there is one manager who is always greeting people and willing to help you with anything which really puts a smile on my face and makes me want to return to this location. Only problem I’ve had was when they had construction going on, but again they were only doing it to better our grocery store. Love this location.

not my fav heb and i only go here if i’m too lazy to go to my usual heb. the store seems dated and a tad dark so i don’t enjoy wandering the aisles.

Steer clear of this HEB. I walked out with 3 items that were expired! Bread, gum (expiration date a YEAR AGO), and a bag of salad. The produce I bought here seemed okay in the store, but the next morning it was mushy. Go to literally anywhere besides this awful HEB.

I love the HEB chain and have missed it dearly since moving out of south Texas. This isn’t their best location (find an HEB Plus for that!) but it is the closest one to my home-​base when visiting and I always make a stop.
Produce, dairy, and meat are locally sourced from Texas farms and HEB has their own branded items for most pantry staples, and all have some of the lowest prices in town, consistently. They treat their employees well with compensation packages that rival Trader Joe’s and as a result the service rarely has issues.
Some favorite items here are their green sauce, their holiday blend coffees (I buy several bags and request them as gifts from family), their Creamy Creations ice cream line, and their briskets. I even bought a flat to wrap and put in my carry-​on!
Any store with this many staff is bound to have a few off days, but I keep coming back to this chain and location for the selection, quality, and pricing. Just wish they’d offer online ordering for out of state HEB lovers.

I could deal with an older store, the lack of Central Market products vs other organic products, but one thing I really despise is poor customer service. The cosmetics lady, an older Hispanic lady with a scowl, gave me a look of death at 9:06 pm because she wanted to cage up the isle with face cleansers and make up. As I was walking to one end of the isle, she locked the cage and looked at me, like you’re too late gringa, and walked off.
Then the cashier upon checking out: no greeting, avoided eye contact, nothing energy, he gave me a total of the food I was purchasing and still then didn’t want to look at me.
Now I had a long day flying from Florida with two kids, one of which has a fever and was totally miserable, a two hour drive from Austin, then on to buying groceries at 7:30 to 9:15pm because my fridge was completely empty. That’s a long day and I still managed to smile and try to be nice. What are the excuses of these employees?
My advice, hire some friendly and professional people HEB.

I just moved here from Arizona and went to the HEB store to get some groceries. I wanted to buy some cigarettes from the self checkout lane. The manager on the line was so incredibly rude he stated «you’re not allowed to purchase cigarettes here but I will do this as a favor this one time.» He also said, «I am trying to manage the line and I do not have time for this.» he was so condescending that I will probably never shop at HEB again. The manager needs to be relieved of his duties or have more customer service training !!! I told him I would be happy to shop at Trader Joe’s Walmart and Target I will post this information on the web as well.

They split rotesserie chicken so I could have a small lunch with other affordable deli items! Sweet staff

Meh, It’s just ok for me. They have downsized the number of registers that stay open over the past couple of years. Also the meat and produce selection is lacking compared to before (about 6 years ago). Many products have turned to Hillcountry Fair, especially the salsa. They have a very poor salsa selection, they used to sell Gustavo’s salsa (THE BEST) but no more are those days and I’m not willing to buy a whole case of it a week (I tried to request it). And $ 2.99 for crab snacks, really, they used to sell them 5 for $ 5.00. Overall better than the «Cheapy B» on O’connor Rd by my house that I avoid at all cost and, I do like it that this HEB is also open 24hours.

Once you’ve seen one HEB, you’ve seen them all. I’m spoiled now by the bigger versions of the HEB Plus or the ones with more specialty items.
You can still enjoy the great prices and selection here on milk and eggs — you just won’t find the foie gras.

Great beer and wine selection for this side of town.

For some reason I tend to like it better than the one on Blanco. It has a good selection of food items and it is not quite as fancy as other newer HEB stores but I can get there and do my shopping and be out and on my way in under an hour.