FLOSS Dental – San Antonio

First appointment at Floss was a little painful (to be expected) BUT amazing! Staff was impeccable! I’m not a huge fan of the dentist but these ladies really put you at ease. The office is super nice and clean. I came in with all my worries and they gave me some really sound advice and recommendations to help my problems. Dr. Forney is genuinely helpful and takes you step by step on what is specifically needed. She makes the whole process easy and comfortable. Miriam was my hygienist and by far, the best one I’ve had… And I’ve practically lived at dentist offices… She really cares on getting every little bit of plaque out and gave tips on proper flossing technique. Front office, Alyssa and Rita, were awesome and super efficient, they explain all your billing questions without you being sticker shocked. Super sweet women who care about your experience at the dentist, because everyone knows, it’s not your favorite place to be. I have many more appointments in my future but look forward to getting set on the right track with Floss!

I cannot say enough good things about the quality of care and excellent patient experience I consistently receive here. Yes, the FLOSS team runs a beautiful, state of the art office that is immaculately clean and comfortable. But what really keeps me coming back are the careful, attentive exams and gentle, through treatment I receive here.
Every hygienist I have seen has gotten my teeth perfectly smooth and sparkly, and given me pointers on continually improving my at-​home routine (without being judge-​y or peachy). I particularly appreciate Dr. Forney’s conservative, preventative approach to dental care – she is the most through, engaged dentist I have ever visited when conducting the check-​up exam. She not only spends time carefully examining every nook and cranny of your mouth and (gently) checking for sensitivity, she also asks thoughtful questions and really listens to my answers. She seems to always be working proactively to spot potential issues and prevent them, before they become a big problem requiring painful or expensive treatment.
For example, I was experiencing some painless popping in my jaw when opening my mouth wide (like when chewing with my mouth very full). I almost didn’t mention it because it wasn’t causing me any discomfort, but when I said something in passing to Dr. Forney, she immediately recognized that I had worn away a lot of the cartilage in my jaw from grinding my teeth at night. She told me to start wearing my old night guard, which I had gotten lazy about, and this would allow the cartilage to regenerate. Sure enough – six months with the night guard – no more poppin!
During another visit, Dr. Forney noticed what looked like a coffee stain on a previous sealant from another dentist, but asked if she could take a closer look by doing a little bit of drilling. I was skeptical, but I trust her, so I said «break out the drill!» Well, turns out that there was decay forming under the sealant from the previous dentist. Dr. Forney was able to do a small filling and nip this in the bud, just by spending a little extra time on the exam (and not assuming it was just a coffee stain). The idea that this could have become a big filling or worse keeps me coming back to Dr. Forney – and trusting her implicitly – every time.
In short, Dr. Forney is a highly skilled, meticulous and incredibly through dentist, and the entire experience at Floss Stone Oak stands alone among general dentistry in San Antonio (I’ve moved to Austin and I still drive down just to come here!). They take insurance, but as someone who has at times had a HDHP and paid out of pocket, I can say it’s also very reasonably priced, especially given the high standard of care. If you’re still reading this, make an appointment already! Floss Stone Oak and Dr. Forney are the best!

Very professional and top quality dental office. I’ve been going to them for one year and I couldn’t be happier. I’ve only had teeth cleaning done, as I am OCD about flossing every night. They have the latest equipment, and the place is spotless. I been to top dentists in town and these folks are right up there, don’t let the the strip mall location fool you.

Best Dentist Ever!!! Dr. Forney even called and texted several times over the weekend check on my husband after his extensive dental work. If you are within a 30 minute drive from Stone Oak, she is well worth the drive! We highly recommend her and her amazing team!
The official review I sent to their corporate office is below. (Keep in mind we are very particular and are no way affiliated with anyone there. As a busy working mom, if I take the time to write a review, it means the company really exceeded my expectations and earned it!)
REVIEW:
It is refreshing (and rare these days) to have a team of medical professionals so engaged with patients. Dr. Forney, Alyssa. Miriam. Olga and Angela exude genuine, personal professionalism. Each took her time to educate, show compassion, and build personal rapport with me as a patient. This thorough and sincere patient services are clearly commonplace at the office and is undoubtedly the foundation of their Floss location’s success.
It is rare to experience service of this caliber, especially in medical offices that focus on high volume and super fast appointments (barely time for eye contact). it is even more rare for a person to love going to the dentist, but when it is Dr. Forney and her team you look forward to it! As a result, this practice will have less turnover of patients — rapport builds loyalty.
As a marketing and sales director, I can tell you it costs a lot more financially to get a new patient verses the small time investment to keep a patient/​to create a loyal patient.
The offices themselves were clean, inviting and appear to have the most up-​to-​date equipment. The friendly welcome from the staff when you walk-​in, the relaxing waiting area and the pristine treatment rooms also set your brand above par and add to the comfort of the patient experience
My husband and I will gladly stay with this practice forever (unless we ever move more than an hour away). We will also confidently and continually share our positive experience with others and highly recommend this Floss practice.
Please continue to invest in this skilled, dynamic team whom are emotionally intelligent/​interpersonally skills and demonstrate a strong business acumen. The team is well-​rounded and consistent in performance.
Many Thanks!!!

These folks know how to run a dental office. Alyssa, Miriam, Angela, and Dr. Forney were an absolute delight. They were courteous, patient, gentle, attentive, and just plain lovely. The place itself is modern, hip, and well-​designed. But more importantly, the people who work there are a real dream.
Alyssa in reception was very attentive, Miriam was very thorough and professional, and Angela was very helpful and comforting.
I had several fillings put in and Dr. Forney was so ninja about it that I didn’t even notice she was finished until she told me. That’s on point. Lady knows her teeth.
Never have I had a better experience at the tooth doctor. Here’s something I never, ever thought I’d say: I look forward to my next trip to the dentist.
¹⁰⁄₁₀ jalapeños, would do again.

Dr. Forney is an outstanding doctor and I can’t say enough great things about her and her team. I’ve had excellent experiences each time I’ve been to Floss, including the final stage of an implant procedure, whitening, and regular cleanings. This practice is the best!

Dr. Forney is a fantastic dentist, and the whole team is engaged, caring, and efficient. My visit to Dr. Forney’s office was the best experience I’ve ever had with a medical professional. I never imagined that I could actually enjoy going to the dentist. She’s awesome!

Dr. Forney and her staff are SO sweet and extremely caring. They were so understanding about me being a little anxious in dentist’s offices and really put me at ease. They gave me tons of options as to what kind of dental work I could consider without EVER pushing me or making me feel pressured to get anything done. The hygienist was all about making me feel comfortable and at home and was very gentle. After my teeth whitening I CANNOT stop smiling! I feel like a supermodel! Also, they offer an amazing plan for people without dental insurance. I absolutely adore this office and I am done searching for a dentist, Dr. Forney is it!

Dr. Forney is super awesome. She was my dentist at her previous practice and I followed her over to her new one because she did such a great job with my gnarly wisdom teeth (please see me other dental review for her previous office). Floss Dental’s whole team besides Dr. Forney is also top notch and incredibly friendly.
They also offer free dentist level whitening once a year with your cleaning. Who doesn’t like free stuff?
I only like to go to friendly doctors/​dentists who don’t make you feel like you are a cog or a just a number waiting around endlessly, so I go out of my way to recommend great ones when I can.