Express Lube

Considering this is the first time I’ve flown solo to handle car maintenance, I was quite pleased with my experience here. Even though the waiting area was full when I arrived, I only stood about five minutes before someone came to take care of me and I was able to pull my car in immediately after (this was on a Saturday afternoon). I had let it go a little (read: a lot) longer than I should have since my last oil change so they recommended a cleaner which only added 10 minutes to the process and almost nothing to my total bill. Of course they called me out and gave me the list of potential upgrade services, but were not pushy at all and were happy to give me a full list of their recommendations and prices, plus a couple of special offers. I was in and out way faster than I expected and the service was very friendly. I’ll continue to go here for my routine car work.

Not the best service here. They take way too long to do anything it seems only one person was working today. I pulled up and no one greeted me I waited about 5 min and another car pulls up next to me and they got an oil change before I did. When I presented this to the tech all he said was sorry I didn’t know you were first. Obviously there is a system in place but unfortunately doesn’t look like they use it here. As I’m writing this I’m 45 minutes in still waiting for my car to be completed. Probably won’t come back to this location. The express lube on 410@ Broadway is way better than this one.

I’ve been coming here for years with various cars. They have great friendly service. But I just don’t like every time I go in for an oil change I know that they are gonna ask me to do something else. Most of which is gonna be 70 dollars or more. It’s that dreaded moment when they call you out and tell you you need this for your car. Times are tough and sometimes I take the motto if ain’t broke don’t mess with it

I’ve been here before and the staff was very friendly and the service was fast. I’m here once again and the staff was once again friendly. We ran into a slight problem because my car low and we were having a fun time trying to get my car up in the bay. I’m used to this problem and it doesn’t bother me. Everything was going good until another employee showed up in a red truck and a 6 pack of beer. Instead of a «hello ma’am how are you?» or just a simple «hello» I get «see what happens when you lower your car you can’t take it anywhere to get serviced». Everyone’s else had a fine attitude but they also didn’t ask what oil I wanted and since it’s getting colder I did want 5w30.

Great customer service. Not pushy, explained their services & answered my questions. Came at 10:30am on Sat & just 2 others in front of me but they got me in & out in 30 min. Small but clean waiting room. Will definately return.

The waiting room is nice and clean; water, coffee, and restroom available. I’m from out of town and took my two small children. He said it’d take 15 minutes and it took about 20 minutes, which is not bad. It was a little pricey without a coupon ($ 40), but had a military discount of 10% I think. What really impressed me was he showed me my car’s dirty air filters compared to nice new ones and asked if I’d like them to exchange them. I’ve seen situations were shops change things out without owners permission and add the charges to the total. I was pleased that I was shown a comparison and given a choice.

Simple… fast…oil change.