AAMCO Transmissions & Total Car Care

Carl. Cox the owner is a crook I would never recommend this place to my worst enemy these people are thieves they lie and steal and don’t know what they’re doing they won’t even except credit cards told my car there and had to have it towed off after paying him tried to charge me three times what he quoted me. These people are rude unprofessionalI am also writing the CEO brett ponton The president of AAMCO how bad this dealership takes a vantage of people

I have only recently moved to the area and am typically very sceptical about auto shops.
My car’s traction control had a problem. I ended up stopping at this location to have it checked out.
I confess that I was not thrilled by the previous reviews. Apparently three were some issues a couple of months ago.
I spoke to the manager who’s name was Brett, who had only recently returned to this location after an extended absence.
I must say that I was impressed by the both the friendliness and professionalism of the staff at this location.
I met with 3 people Brett, Larry and one of the mechanics (I am sorry I enjoyed our chat but completely forgot your name).
I will be bringing my car back for routine maintenance based on my experience today.

If I could give this place zero stars I would.
my friend brought his car to AAMCO with what he thought was a what simple problem, and they claimed the transmission need to be rebuild, unknowingly he agreed and ended up paying 2,300 dollars. Once they were done and he drove off, the original problem STILL REMAINED. they basically took advantage of my friend and ripped him off 2,300 down the drain and hes back to square one. they offered no solution and NO APOLOGY. We have reported this place to the Better Business Bureau.
STAY AWAY FROM THESE THIEVES.
History of AAMCO
«For more than 50 years, AAMCO Centers have been the experts in the diagnosis, service and maintenance of transmissions, 25 million and counting».
–if that’s the case why cant you fix something right?-
«That’s a lot of know-​how, a lot of experience, and a lot of very satisfied customers».
–Satisfied customers? That’s why you have not been rated one 5 star rating ever right? I don’t even think you know the meaning of a «satisfied customer».-
«AAMCO Center certified technicians have the tools, the training and the diagnostic equipment to make sure your car, truck or SUV is diagnosed right, fixed right, all all the right price».
–Fixing it right? Try not fixing it at all then maybe the car and the owner will have a chance to make it to someone that actually KNOWS what they are doing.-
«If you think you may have a transmission problem, AAMCO has the quality service.»
–Well you’ve done a great job in assuring EVERYONE they have transmission problems even though 9/​10s of the time its really a 50 dollar fix that has NOTHING to do with the transmission–
«AAMCO has been trusted for more than 40 years with the most complex component of your vehicle.»
–No one trusts you–
«Today, we apply the same professional approach to maintenance for your entire car, truck or SUV.»
–Please define professionalism for us.-
«Why go anywhere else?»
–PLEASE GO ANYWHERE ELSE–

After Service review pending

I will never go back. I went in for a simple transmission oil change and now I have transmission problems. I went back and they told me that I did have problem and for a charge they would check into it. I plan to get it fixed at another shop. Thank Aamco.

My son had his auto towed to this place for an estimate on an engine repair. We were contacted by Ron, who told us we needed a new engine, and he gave us two options fro payment. Option 1: Pay payments whenever we could and in whatever amount we could and they would hold the car until ½ of the total was paid then they would start the repair and we could pick up the car when the amount was paid in full. Option 2: Finance. At the time my son did not have a job, however, was in the process of getting hired so we chose option 1. About two months later I asked my son if he had made any further payments and he told me that he had not,. I went to AAMCO and paid $ 300.00 toward the repair in April and told them I would talk to my son and have him start payments when he got a job. He agreed. shortly after my son lost his job. and he moved back home in Aug. Sept 15^th I aked about his car. he said he had not heard anything or made any other payments. I called AAMCO, and I was going to pay the repair in full and get this over with. I called a spoke to Carl (the Owner) and he said they could not start any repairs untill they received $ 5000.00 in «Storage Fee’s» Now keep in mind this is only a $ 1800.00 car. I refused and told them I would have to contact my attorney and get back to them. after several weeks of getting the run around of them either saying Carl was busy or we was out of the office, carl finally returned my call and said that the car was missing, and they had no idea where the car was. He then asked if we had picked it up. Now my son’s car is missing and AAMCO is refusing to do anything!!! This place is a rip off of shade tree mechanics at best!!! Stay away!!!

I recently went to rotate my tires and could not get my left front wheel off. I took the car to the dealer and they informed me that 2 studs were broken, likely from over-​torqueing the lugs. This AAMCO center is the only location I’ve ever taken my car other than the dealership so they are clearly at fault.
Of all of the things an automotive shop can mess up, you’d think putting a wheel on wouldn’t be one of them…

Worst service ever! The manager, Nick lied about the price and how long it would take. We were from out of town & stayed over another night waiting on the car just to be told it would not be ready. Had to make a 10 hour round trip back to pick up the car. They offered no apologies. Run as fast as you can from this store.

The worst. Don’t ever come here. Went in for a brake change and drove out with brakes that were worse than what we started with! Apparently they installed defective ones, which okay, fine it may not be your fault I suppose since it was a manufacture defect. But at least FREAKING SAY SORRY. They were not the slightest bit apologetic. You must be kidding me.

Aamco customer service was the worst. I have a two-​door car. When I went to pick up my Vehicle, the passender side Door handle on the Inside was broke. Tell me why anyone was on the passenger Side of my coupe??? When I approached the assistant manager (jerhimiah) gave me the run around for two weeks. It was only after harrassing the owner that I finally resolved my door handle problem.