Espino Tire & Wheel

I was raised to not say anything unless you could say something nice… but after what I discovered today, I can’t bite my tounge any longer. I would highly recommend this place if you like horrible customer service, extremely long wait times and poor workmanship. It took them 4 days to put on a 6″ lift and then we had to take it back for 1 other day to fix all the things that where done wrong… and it’s still not right. Initially, they said it was supposed to lean forward (and ride rough?) because the torsion bolts broke… which they replaced those for free. Then we took it back and they blamed it on the torsion keys being bad. We also requested they return all the old parts and they said they threw them all away and then found 1 shock, 1 block and the skid plate, We finally decided to take it to a competitor and these other guys, while they won’t bad mouth anyone, they couldn’t look at it when we took it over here but without even putting it on the lift, did see 1 thing that was not done (the vacuum hose reconnected to the drive box) and have agreed to look at tomorrow and see what else may have been missed. p. s. Espino Wheel and Tire advertises «90 days same as cash», that is totally not true. We negotiated a price ($ 1520), paid for most of it ($ 1100), then wanted to use their «90DSAC» to pay the balance of $ 400 + tax and the price went up by another $ 200 because of the finance charges from the service they use, called SNAP — what happened to 90DSAC? Some may read this and ask why I didn’t give them the opportunity to fix these problems… too many things went wrong along the way and it’s still not right after 1 additional opportunity to allow them to correct the issue. Sorry Espino Wheel and Tire, you seem like nice guys and I know you’re a family owned business like my pops but I can’t recommend you.

OVER PRICED BAD SERVICE! Over $ 250 to install my wheels not to mention I was told it would take 2 hrs it took 8hrs!!! Go somewhere else you’ll get it done for half the price and faster! Out of curiosity I called NTB after … $ 125 for the same service but faster and cheaper. Take your business else where.

If I could rate a negative star I would, absolutely the worst customer service ever. Would never recommend this place to anyone

My car had a flat. I was hoping they had a Jack and could air it up and maybe check it out. I was there over 7 hours for them to tell me I need all brand new tires or they couldn’t fix it… So I went to Pep Boys down the street where they actually wanted to help me out and had me back on the road within 35 minutes, no tire purchase necessary. I’ve been driving fine for six months now. Didn’t even need a patch. Espinos is a scam. Makes me disappointed to be an Espino descendant (my mom’s an Espino).

Ordered some custom wheels for our ’13 Genesis Coupe and they look great!
The place is super busy but very knowledgeable about tires and wheels. The tech didn’t try to gouge us for expensive wheels and his suggestions were in our best interest – not theirs. All in all we got 19″ custom rims and 4 Hancook tires for about $ 1900. Not too bad considering it includes everything plus tire pressure monitors, alignment, and installation.
The 4 stars is because it took 3 weeks to finally get the tires on the car. It wasn’t until we called them did we know the tires and wheels were in. Had they called us easily 5 stars.
Overall a great place to get your car looking sharp. If there’s a tire out there, Espino’s can get it for your ride! Like I said, they’re super busy on the weekend so I suggest a weekday visit.
Way better than Max performance up the street where we got blown off and blatantly ignored for trying to give them our $ 2K for wheels. Go figure…
Eric

I came in with a flat. I was the only car in the bay. I was told fifteen minutes, and instead I was there for TWO HOURS! All they had to do was put on the spare! I could have done it myself in 10 minutes, but didn’t have a jack. These guys have car lifts and air compressor powered tools, and it takes two hours??? I’ll never go here again and I recommend you do the same.

Great Service
Great pricing
Great selection on tires and rims
Over all a great store for rims, tires and state of the art equipment for vehicle alignment