El Pollo Loco

Went by today and girl on drive thru was so rude her name is 241 Rebecca n when I asked to speak to manager, Wow what a F*****g joke she was the manager stupid lil girl you need better training n pay. There food is great n I never go to this location. From now on I’ll just go to there Fredericksburg location the ppl there are more professionally trained. N there manager Maria is really nice n knows what she is doing.

Yes, this is fast food (in this case: good food, fast). Basic grilled chicken, nice variety of sides (I recommend the black beans, corn, or spanish rice). There are also plenty of sandwiches, burritos, tacos, salads, etc. to choose from too. Lots of healthy options. What really made an impression on me was the service at this location. A+! I was really impressed at how the server (Vicente) went above and beyond for us to provide us with an exceptional experience, in our drive-​through order none-​the-​less. I would highly recommend El Pollo Loco as a solution for a nice take-​out meal to go when you don’t feel like cooking after a long day of work or chores (or, for dine-​in too).

What is worse? A $ 6 burrito with no taste or a .89 cents burrito with lots of taste?
So, I paid almost $ 8 for a meal combo and this supposed ‘double decker’ burrito I was expecting a monster turned out to be just a regular tiny burrito… I waited almost 15 minutes for this guy to make it and it turned out to be small. The .89 cents burrito I mentioned above I can easily get at Taco Bell and it is much tastier and you get more for your money just to give you an idea of what Pollo Loco is like.
I hated everything about this place… the workers, the décor, the food, the silly condiment buffet… I will never eat at Pollo Loco ever again!
Patrons, save your money, eat at taco bell… or if you are in the mood for the chicken go somewheres else like bill miller’s or a bar– b-​que joint :)

You can thank my SO’s obsession with Bravo reality tv for my visit to this place. Beloved by the neurotic Jeff Lewis from Flipping Out, El Pollo Loco is a chain of chicken joints in the West and Southwest. I’m a vegetarian, so I can’t give a fair review of this place. I had a bean burrito (the beans were probably suspect although I was told they supposedly had no meat). Needless to say I was unimpressed. You see the SO loves El Pollo Regio, a rundown chicken joint chain found mostly in Austin, and while I don’t eat food from Regio either, I do sit in amazement at the billowing smoke when we make our way through the drive thru. Inhale (wow that smells really good, too bad there aren’t any vegetarian foods cooked on a grill like that). Exhale (Is it wrong that I enjoy the smell of this so much?).
There’s no billowing smoke at El Pollo Loco. SO says the chicken here is good but the sides leave something to be desired and if one were left with last chicken restaurant on earth choice it would be Regio, hands down.