Courtyard San Antonio Riverwalk

Excellent location. Room was clean and comfy. Pool area is small but that is not what we came for. Nice area close to lots of restaurants.

I stayed at the Courtyard for one night during my San Antonio trip because of booking complications with the hotel I stayed in the first two nights. This Courtyard is located on a quiet corner of the river. Below are my bullet pointed pros and cons about my stay:
Pros:
— Double bed rooms are queens!
— We had originally booked a King, but were able to move into a double which we preffered
— Breakfast has fresh cooked hot options available. I thought I would just be getting a heated up breakfast sandwich, but they had a scramble that they actually cooked in the back (I assumed that being a limited service property they wouldn’t have a full kitchen)
— great drink specials
Cons:
— Since it is tucked away on a not-​so-​busy part of the river, there were a lot of sketchy characters around when we were walking back at night. It made me feel pretty unsafe. Perhaps they could ramp up security around the hotel on the river.
— The pool was miniscule and shaded.

The biggest thing that the Courtyard San Antonio Riverwalk has going for it is location, location, location.
Pro’s:
+ Location — Right on the Riverwalk and close to many restaurants and bars. Within walking distance to sights, as well as near bus line. Also within 2 blocks of a Starbucks
+Shower — extremely high shower head
+Toilet– May seem odd to some, but it higher off the ground
+Wifi — Free at a base level, you must pay for high speed. Free upgrade for Gold and above
+Bistro Bar — They have Happy Hour and have drink specials. There are also a few tables on the outside patio to sit at.
+Beds — nice and comfortable
+Staff– Friendly
Con’s:
— Secure Elevator — You will need your key to go pretty much anywhere when using the elevator, even when going down; however, the 1^st floor is excluded. One of the elevators key reader was extremely touchy
— Pool — Tiny, and currently under construction as of Sept 2015. They did have an agreement to use a near by pool.

We will definitely be coming back! People are so friendly and helpful. Close to Riverwalk and right across the street from a beautiful Catholic Church. We enjoyed our stay and would recommend.

I would definitely recommend this hotel for a visit to San Antonio, it’s literally right on the famous Riverwalk and has everything that you could need. The staff that I ran into had fantastic customer service skills which can make or break an experience. You can walk out the back door and start your adventure on the river. My room was clean, good views, great water pressure and Paul Mitchell hair products! I would
Definitely stay here again. It has everything you need, perfect for families too.

I have stayed at quite a few Marriott hotels in the past and always had a pleasant experience. The room was lovely but the cons outweighed the pros.
The pool is ridiculously small, estimating 4×8 feet. I had two kids with me and their faces fell upon realizing «that’s it?».
The parking is 31.00 overnight and 15 daily, although they don’t tell you that. They say 31 is for in and out purposes and 15 for just leaving your car. When I inquired about other parking options, I was told that, in a very sketchy way, there’s a parking garage down the street but… (the attendant made me believe this option was not was what was best and seeing as how this is not my city, I believed him). I opted for the 15 and as you can imagine, I was surprised to find I was billed $ 67 for parking for two nights and THEN told its 31 overnight, period.
Lastly, they do not offer any kind of free breakfast. No orange juice and crackers, NOTHING. Their bistro would love to make something for you for $ 10+ though. No thanks.
As a recent college grad wanting to do something nice for her family, I felt that this hotel took advantage of me and my wallet. Will not ever be back.

BEWARE OF VALET! We had a few items STOLEN from our vehicle at this establishment. Apparently, its $ 32 for valet service… but they helped themselves to an old GPS (arm-​rest compartment), tool kit (passenger door compartment), and 4 new Disneyland plush toys (trunk). Whoever it was took their time to look everywhere, and though we took our valuables with us, they still managed to get more. Sad to say, beware of valet thief.

Don’t use their valet as much as you can or take a picture of everything you will in your car before giving it to the valet driver. They steal things inside your car, we lost our gps and tool kit. We called the valet manager «Anthony» and promised that he will call us to find out and asked his drivers but he never did. They’re not liable on anything but THEY CHARGE $ 31 for the valet. They’re valet sucks! Ripped off!

Mark Kent, the top-​notch manager of the Marriott Courtyard on the Riverwalk, and the rest of the staff that we encountered, Virginia, Bernie and Alex, made our stay fantastic for our anniversary celebration over three days here. Last night, Alex gave us a coupon for a free appetizer at Landry’s Seafood Restaurant on the Riverwalk. I had requested a balcony room overlooking the San Antonio River and that’s exactly what we got for our accommodations. I requested early check-​in and they (Virginia) were ready with our room keys when we arrived at 2:00 PM. Overall, it was a great experience at a wonderful hotel that is very conveniently located to everything that you will want to do in downtown San Antonio. We will be back!

We had a pleasant stay and the hotel staff was very helpful. However, Marriott should be embarrassed to advertise that they have a pool here. It is surrounded by walls and the size of a small lap pool. There was only enough space for four deck chairs. If a pool is important to you, don’t stay here.

Overall I feel the employees made the stay what it was, everyone was extremely friendly from the front desk staff to the room attendants! They gave us many great recommendations and were always friendly. The only questionable thing was the fact that the hotel is at the end of the river walk where the busses come. As a result, there were a fair among of questionable people hovering around the area but there was also a large police presence. They seem to have a good grip on controlling the rif raf that hang around.
The hotel itself is right in the river walk with tons of restaurants and things to do! We ate until we just couldn’t anymore. One of the oldest and most famous bars in the country is one block away and is a must if you stay here. The Esquire Tavern has the most amazing bar tenders. They’re all members of the bar tenders guild of America and can make anything. It was fun just watching them make super outlandish drinks that are normally only seen in movies and magazines.
I would stay here again for a business trip but for a holiday weekend I’ll probably stick to the larger chain hotels or go with better known local hotels. Many thanks to the hotel staff for a great stay!

We traveled with 2 other couples. 2 of our 3 vehicles were damaged by valet, which is your only parking option at this hotel. We were told by valet they would complete paperwork, but it was not their fault and they would not be responsible for the damage. The guy also claims there is no supervisor on duty on the weekends for us to speak with. The hotel manager on duty explains they have nothing to do with the valet service they contract to, It would have been great to know they cared the valet service they hire damages cars and/​or at min refund the $ 31/​day parking charges. NO CHANCE. There are too many other hotels on the riverwalk then to take a chance being stuck with damage again. NO ONE HERE CARES OR OFFERS ANY TYPE SOLUTION. If you are driving a vehicle here, do not take a chance! Book at one of the many many surrounding hotels that do care–

Everything has been great. Very satisfied. I have a great view of the city from my room on the 17^th floor. I really like for security purposes you have to have a room key to be able to access any room from the 3 level and up. Makes my family feel safe in this downtown location. The pool was quaint which is nice. What I liked about it is they have 2 foot six inches depth so my two year old was able to stand and splash about without hanging on me every second as in the typical pool you may come across.
Valet is great and friendly. Tried to take the car out once and look for other parking, but forget it. Just walk. Valet is so worth it especially with the friendly service.
The ladies in the bistro were great. Gave my youngest a free balloon, which made the little one’s morning, and the food tasted delicious. They also have a Starbucks, and they serve alcohol, which is always a plus when traveling with kids.

Pro: Clean, nice staff, on the Riverwalk but not central enough
Con: The homeless people across the River– we sat out at the bistro and watched drunk homeless people fight the 2 nights we were there. You walk out of the door of the hotel and they are right across the river.
The bistro has only 1 or 2 people on duty so you are on your own basically. In fact, the front desk gal was the bartender one night. We finally had someone deliver our food but she never came back for the check
Parking is valet only $ 31/​day and it’s parked 4 blocks away so make sure you take everything out of the car!

stayed here for work this week– 3 nights
Pros: beds were great, big rooms, quiet, safety and security in regards to needing your card to get to the floors, location to Riverwalk is great, rooms were made every day, gym had cold towels!
Cons: pillows were flimsy and cheap, some of the towels had random strands of hair/​small stains of lipstick (or something red), the gym was small and equipment wasn’t calibrated, no free coffee in the entry way (but offered at other marriott hotels in the area), water was $ 3.5 per bottle in the room but just go to the gym and get it free.

I stayed here for less than 12 hours, but I thought it was a standard hotel nothing fancy. Everything was what I expected for just a place to sleep. The only thing I would say is that they are understaffed.
A red flag went up when I checked in and another customer was complaining they they were give the wrong room keys.

Very nice hotel. Customer service by staff excellent and location cant be beat to see the sights of river walk.

The young lady at the front desk probably should be flipping burgers somewhere. When I checked in the desk was a disaster where it looked like she was trying to get her paperwork in order. That’s a bad sign right off the bat. Organization is the hallmark of a good hotel front desk. So I showed my ID to the clerk so I could get checked in, and she enters my name wrong to where I couldn’t log on to wifi once I got to my room. I call her and she says she will get the engineer to look into it (what is this, a train?). The problem was never resolved until I went down to the front desk where her manager discovered she had spelled my name wrong.
Later, I call down to the front desk to see if a package had came in for me. Confusion was served up in heaping helping here. To the point that I can’t even put into words what must have been going on on her end. She was still calling me by the wrong name. But it was a different name. I finally pried out of her that I did have a package down there. You have to wonder how many FedEx packages come delivered every day. And since SHE was the one that signed for it at 9:30 am, and I checked in after that, a good clerk would have handed the package over when I checked in instead of making me ask for it.
V.Alvarez is a first class space cadet.

We stayed here during a weekend get-​away to San Antonio. We try to stay at Marriot whenever we can and we were not disappointed with this hotel. The rooms are small but adequate; we weren’t there very much anyway. The bed was really comfortable and felt great to sink into after a day walking around. The one weird thing is that the AC was set at 71 which is way too cold for us. When I tried to increase the temp up to 72 or 73, heat started blowing. Given the choice between too cold and heat when it is nearly 90 outside, we chose the cold. Our bathroom was dated and felt old; the water pressure was rather low.
As others have noted, the valet parking is ridiculously priced at $ 31 a night. Plus you have to call 15 minutes in advance for the car to be retrieved and then tip the guy, so it gets expensive real fast. The good thing is that you have in and out privileges. Someone dropped the ball when it was time to leave and our car was not ready, so we had to wait longer.
The hotel has a great location on the quiet end of the Riverwalk. The Bistro had good quality food and was not terribly overpriced.
Overall, we had a good experience and I would recommend this hotel. I would also stay here again but I would check out alternative parking arrangements first.

A professional organization, to which I belong, scheduled their annual meeting in San Antonio, TX. While the Riverwalk location is quite nice, I found it quite surprising that they chose a Courtyard. I do not associate Courtyard with the typical places that professional conferences are held. This Courtyard broke my preconceived notions.
This Courtyard location approaches the full service hotel model while retaining some typical Courtyard characteristics. Located in downtown San Antonio directly on the Riverwalk and just blocks from the Alamo, this place is set amongst neighboring large hotels, theaters and dining. To my surprise, they have two floors of meeting space which accommodated our conference, along with break-​out sessions and a dinner for about 120 people very comfortably.
More importantly, the initial entry to this hotel is colorfully decorated while retaining warmth and led conveniently to the front desk. The hotel layout is narrow but deep so, the lobby extended towards the rear of the hotel which eventually led to their bistro and bar. The desk clerks were cheerful but, polite and efficient, as I was checked in and received the essential basic information about the hotel features.
I went to my room on a mid level floor, opened the door and was I quite surprised. I have not been in a Courtyard this nice. When I saw that my room was a single Queen size bed with a desk, large flat screen, frig, coffee maker, a very clean bathroom with a tub, shower and granite countertop and was done in nice wood tones with recessed accent lighting and very nice colorful walls, I was quite happy ! There was central air conditioning controlled by a thermostat so, there was no noisy individual room unit. Of great importance, the room and entire facility was spotlessly clean!
The bed… oh the bed was so comfortable. Many hotel chains have been investing in premium quality beds and this one was amongst the best of them. Fresh linens, 5 pillows, and a lovely comforter made it tough to wake up each morning !
I ate two breakfasts and one dinner at the Bistro during my stay. One breakfast was scrambled eggs, bacon, fruits (or home fries if you choose) and sour dough toast. The service was friendly and prompt while the food was fresh and tasty. No, it was not the Ritz nor did I expect anything of the sort. The coffee, to the delight of many, and to my deep disappointment, is Starbucks. At the second breakfast at their Bistro, I again had coffee but chose oatmeal with generous portions of dried fruits, walnuts, and brown sugar served on the side. It was all fresh and quite enjoyable.
All in all, I enjoyed this hotel on many fronts: the entire outstanding staff, location, cleanliness, decoration, ambiance, value and their wonderful beds !! I can’t wait to visit San Antonio again !!