Caliente Harley-Davidson

Bought a street 750. No pressure to get something else more expensive. still have and like my bike. Always something going on Saturdays such as live music and Free food. Only thing that sucks is how backed up they are in service and very expensive but very close to home so for me it is worth it.

Came here to get my M Class license, Class was fun, great teachers, it was a blast learning on the Harley Street 500. Hardest part of the class was doing the figure 8 U turns in the yellow box. They took their time to work with those that seemed a little too scared of the bikes. The only thing that will make you fail instantly is if you drop the bike. And if your not confident, its not for you. I had 2 people in my class that wouldnt speed up, lean in for turns and stiff as a board.
Great business tactic, on the class as I went in planning to get a Ducati, and left thinking i wanted a Harley to be apart of the Hog or Harley life style, so you do get a little brain washing in the classes.
Oh and if you are taking the class you need your own helmet, gloves, boots and a long sleeve shirt. Since mine was during the hottest part of the summer I bought one of those underarmor spandex shirt, it was hot outside!

I have been doing business with Harley-​Davidson since I started riding bikes 46 years ago.
This is the worst dealership I have run across. After literally 15 minutes of being shuffled from one series of hold music then ringing, and back to hold music, I was getting impatient. Suddenly was transferred to the service department. Hung up and called back and here we went again.
I was a customer with a 790 credit score ready to buy a bike that day and no one seemed to want to do their job… The job they are being paid to do. Finally spoke with Mike who acted put out by having to do his job. He was arrogant and slightly rude. Not interested in discussing the bike or the price, though their website says «call for quote».
Needless to say I purchased from another dealership in San Antonio who wanted and appreciated my business. My advice is stay away from this joke of a dealer (and especially Mike) and go to a real one.

They’ve really stepped up their game since they’ve first opened. Virgil did an outstanding job with his customer service and went above and beyond to make sure I got what I wanted and that everything was correct. Thanks guys!

Hey Bro, Got my Fat Bob fixed up with new pipes, GPS, XM radio, and power ports. Now I can’t stop saying Bro, Bro. Thanks to Raul, Johnny, Joy, Josh, and Ross. I’m rolling in style Bro, you can’t beat the team at Caliente Bro.

If you are looking for Harley clothing this is a good place to go but parts leave something to be desired. I walked to the part counter and ask for a derby cover gasket for an evo motor and was followed by a woman and her son. The first sales person pushed me to the other sales person and started looking up her needs… The second sales person must have been sniffing paint in the back because after asking me what I wanted again for the fourth time I walked away.

Caliente has a HUGE inventory of Harley merchandise for men, women, children, babies, pets, and even your house! I was impressed by what a large selection they have, and I mean they have everything! As far as bikes go, they have a pretty good selection of new bikes and a decent used section, by not as large as Cowboy’s in my opinion.
Their staff is very friendly and quick to help. We probably interacted with about 4 – 5 staff members in the 1-​hour we were there looking around.

Does not give a discount to retired military. I left a $ 135.00 shirt on the counter at check out and I will not shop there again. Going to tell all my retired military friends who ride Hogs to not shop to there either. Cowboys Harley does give a 10% discount retired military.

They’ve helped me on a number of occasions with genuine HD parts, the first thing I notice is that there is something in here for everyone who is a Harley fan. Window shoppers and entry level affordable rides and up.
The most important thing to remember is that they will only provide genuine HD stuff for your HD, so don’t even ask for the aftermarket knockoff stuff.

Getting to like this place even better. Been to different HDs in the area and always seem to get what i need here more often and at a better price. Service guys seem to do a little extra to help get you what you need. I could list a few examples over the past year but i’ll list the most recent. Had a small issue with my battery terminal melting when I try to start it. Electrics I know little, so was getting frustrated, especially with the warm days passing me by without a ride. Finally called Caliente. Ended up fixing the bike with the help of a friend shortly after I called Caliente, but a service guy from Caliente called me about an hour later. Told him the issue and that we got it fixed and he described what the problem was over the phone and how to fix it if it happens again. A little late, but at least I know the cause and what to do to prevent it from happening again. Free advice!
Friends have nothing but good to say about the service dept here as well. Next time I have a bike issue thats beyond my knowledge, Caliente has my loyalty for sure.

These guys helped me out big time. I rode in from California and realized my headlamp glass had a spider web crack thing going on. I hit the dealership first thing in the morning. Of course, Harley, being Harley, you have to buy the whole headlamp assembly for $ 109.00 as they don’t sell just the glass. Fortunately my bike was still under warranty. I was told I couldn’t get in until Friday and I was leaving town on Thursday. I explained the situation and they got me in first thing the next morning. While I waited I saw every inch of the dealership. Lots of selection, plently of parts in stock, a customer lounge with sofas, tv, internet, and pool table. They also stock and all the little gift ideas that you don’t want to spend money on yourself, but don’t mind if other people see there way to buy them for you. There’s even solar screens over the bike parking; nice! All in all, this is one of my favorite visited dealerships recently. Not only did they do the warranty work for an unscheduled visit, but they gave my ride a complimentary wash also. Now that’s just something I haven’t had happen in a long time. The only reason I didn’t give them 5 stars because there’s no option for 4.5 stars. They didn’t have a sale rack in the motorclothes section. I think that’s minor, so I’d give them 4.5 because the bike wash after a service is seriously cool. They honor a discount for active duty military.