Bexar County Tax Assessor Collector

What a horrible place… The customers are rude, some of the workers are rude, you get tossed around like a ping pong if you don’t have the right documents that no one explains to you. I wish this thing had a negative rating because that’s what it would get.

Come before 11 and it is a breeze. The woman who helped me, Gina I believe, was very nice when helping me renew my registration. Thanks Gina.

Trying to get new plates been waiting for 30 minutes so far. They have 16 windows but only 6 employees working. Ridiculous! Most of them just Visiting. Not good.

Terrible new random line system. Not fully staffed to handle the amount of customers. 5 Windows out of 15 or so open. One person bathroom. Terrible process.

This place was flooded with people yesterday and the parking lot was INSANE!
Do yourself a favor and park in the first spot you see, then get out and walk a few feet. It is a cluster cluck you don’t want any part of over near the main doors and apparently by the goodwill apparently because the guards were warning the hundreds of folks visiting today that if they didn’t move their cars they were at risk for getting hit. Yikes!
The place was totally jumping but there was a effective process for sure. It was going fast as it could I imagine. So here is the deal.
You come in, get a ticket from the touch screen to the right. (There may or may not be a line)
Today there was for sure, all the way to the door.
Get in, but DO NOT BLOCK THE DOOR.
The security guard is dying to tell someone that,
so unless your trying to make his day.
Get out of the way and park your body elsewhere.
There may or may not be seats available.
People with big heads will block your view of empty seats available that are facing away from the door,
so look closely or walk the floor to double check.
If you had a chance to stand and observe for a while prior to having a seat, hopefully you were able to spot all the infected people coughing with gross stuff in their lungs and sneezing.
Its like germ warfare in the place, the DMV is totally worse though. More booger babies and nasty germs. Either way. When you get out of the office wash your hands, take a cold and flu preventative like airborne or elderberry syrup & hope for the best.
May the force be with you.
Have your paperwork on hand or your PDF ready to show the clerk when you get called and remember to file online when you can to avoid long lines.

I have always gone to the downtown location. My experience here was excellent. The service was quick and efficient. I would definitely recommend this location especially if you live near it.

If you hate your job quit ! Please don’t not take it out on the ppl who are just trying to pay their taxes like normal ppl ! Nothing but rude and inconsiderate ppl who have nothing better to do but give everyone who is on the other side of the counter attitude !

Went to get my car registered and the computers were down. I was given the option to wait — and I did. Got lucky because within minutes the place was operational (no foal as far as I’m concerned). What helped was they placed a greeter at the entrance to direct customers. And the staff were apologetic.
To me that shows they give a darn. Five-​Stars!

Went here recently to get a license plate for a newly purchased car. I must have gotten lucky, as there was no line. Staff were friendly. Place was clean. Plenty of parking. I was in and out in fewer than 10 minutes! Good experience overall.

There are prettier places where the government can take your money. This is in an old industrial park, converted into government offices.
Signs abound with warnings and prohibitions. «You can NOT pay in excessive change.» «Stand behind red line» The clerks shout at you from across the room to get the lines moving. Their attitude is about what you’d expect from a tax collector. Unsympathetic.
The place isn’t very clean. It could use some spit shine on the floors. There’s a waiting area for people to chill out at if they’re waiting to be called.
They do handle all sorts of county level tax matters, relating to your home, or your car. The lines weren’t especially long, and I managed to get in and out of there. They took my money, shoved a bunch of paperwork in my hands, and had me out the door. «Next!»