Allstate Insurance: Jesse Jenkins

Allstate is a good insurance company. I do, however, encourage customers to know that they have rights, as much as the people working with, or for a company. Let us all remember to speak with kindness and patience when we speak to one another, so that words, actions, and attitudes won’t be misconstrued. Based on my conversation with Mr. Jenkins, earlier today, I’ve decided to edit my comments, from what it was before. You’re reading the revised comments I have for him and Allstate now. This is genuinely how I feel. I was also just as sincere with my previous comments for Allstate and Mr. Jenkins. I won’t edit my comments regarding Mr. Jenkins, or Allstate again.

Ileana (with Jesse Jenkins of AllState) went above and beyond my expectations as to what an insurance agent can do for you. Last month I was rear ended by a distracted driver and pushed into the car in front of me. Fortunately no one was injured but my car had some serious damage on both ends. Unfortunately my car was totaled and having never been in this situation before, I didn’t know what to do. Ileana held my hand, guided me and advised me through the entire process, from making the initial accident claim phone call, to settling the claim and getting a fair amount to pay off my car loan. She even found me a better rate (with more benefits!) for my next vehicle! I cannot sing her praises enough, this is by far the most positive experience with an insurance agent I’ve ever had. I am a very happy Allstate costumer and will continue to be for a long time.