Car Town Hyundai

Never have had an issue oil change in and out. We went here a few months ago to get our car detailed it looked brand new. Their goal is customer satisfaction.

Fast, speedy service. I just wish they wouldn’t leave the windows of my brand new car rolled down after servicing my ride when I’ve left it there for the day.

For a car buying experience, they were surprisingly fair. Buying a car in Angelo is akin to trying to get good sushi in Wyoming – only a couple games in town and they know they have you if you want it. Of all the dealers I visited, this was the ONLY one who gave me a price as soon as I asked. Big plus. Additionally, their negotiation tactics were not as offensive as some of other dealerships’.
I had visited All American Chevrolet before that, where the guy literally had to go ask his manager for a price as my brother and I were leaving. But here, I was immediately given a price, and my deal ended up being handled my two brothers and the GSM/​GM (I’m still a bit confused about his title).
Anyhow, they were fair and knowledgable, even honoring a higher price I had gotten before on one of my trades (I had two). By far, one of the most efficient and pleasant car negotiations I have experienced. I highly recommend them for their fairness and kindness.

Amazing dealership! Dealers came up and asked me personally about my vehicle.
Within a few seconds of driving into the service department, I was checked in. Only after a few minutes was my car’s oil changed and I was ready to go.
The waiting area is the best I’ve seen at any Hyundai dealership. There are what seems like plenty of seats for you to wait on. A nice chimney-​mounted television ensures that you won’t be bored staring into space while in the waiting area.
I’ve been to this dealership three times. On my most recent visit, a local car enthusiast group were allowed to hold a car show and competition. It really shows that the dealership genuinely cares for the community.

Well, first of all, you need to be aware that your experience at any dealership will depend on how you conduct yourself with the salespeople. I expect businessmen to be businessmen, so don’t let my positive review cause you to let your guard down or fail to do the proper research in order to determine a particular model’s price, or keep you from going over whatever car you’re interested in carefully and having it inspected by a mechanic.
The way I measure a dealership’s quality really comes down to the price they’re willing to sell the product for. In my case, it was a dark gray 2010 Hyundai Elantra Blue. The final asking price was $ 12,700, down from their initial asking price of $ 14,000.
My very first experience was negative: I called and asked if they had used Elantras in stock. When the salesperson asked for my name and number, I refused to give it to him, and he hung up on me. I was a little annoyed. I almost didn’t go back after that, but I decided to check out their selection in person.
The Salesman assigned to me was named Jareth. I appreciated his low pressure approach. He did try some of the typical car salesman lines, such as trying to take the focus off the bottom line price, but overall, his approach was quite BS-​free. I came in 30 minutes before closing on a Friday night, but he kept his impatience to himself. He seemed sincere and genuinely eager to make a good impression. I felt like he was my ally (which means he’s a good salesman). If you go there, ask for Jareth. But, as always, you’re responsible for not getting ripped off. If you’re ignorant about car prices or a pushover, you’re going to get ripped off. I’m sorry, that’s just how humans are, especially when they’re trying to make a living.
Negotiating was kind of hassle free. It’s a stupid charade, no matter how professional a face everyone puts on. They were reasonable: they didn’t give me BS for wanting to take the car to a mechanic in the morning. I settled on the price that night, then came back the next morning. I spent about an hour waiting for proof of insurance to come through via fax, and they never came across as impatient.
After the car was inspected, the inspector told me the car needed new tires. I pointed this out to the manager. It took a little bit of hemming and hawing, but he offered to replace them for free with factory tires. I really aprreciated the fact that they didn’t try to throw on a cheap set of tires or give me any trouble by trying to raise the price. They could have taken the price of new tires off the car, but they saved me a lot of trouble by offering to replace them for me.
The last event of note was that there was a problem with my bank. I forgot to sign an online document, so the financing check was a couple days late. They were very polite about informing me that they were, ahem, still waiting for their money, which I was happy to get to them.
Overall, I was very surprised by their service. In my experience, most car places in San Angelo are inhabited by crooks (I heard many horror stories from friends). The people at Car Town Hyundai came across as eager to please their customers, willing to abandon the typical salesman BS, and willing to negotiate.
Like I’ve said twice now, you are responsible for being assertive yet respectful as you deal with these people, as with any other salespeople. I expect them to try to get me to spend more money, but my expectations were exceeded because they were willing to return my honest and respectful behavior, especially Jareth.

Unbelievable no pressure sales at this dealership! Bought a lot of cars in the past and I can truly say this is the first time the test driving and buying experience was stress free. The dealership has an inviting, comfortable atmosphere. Everyone was friendly. Our sales rep. Jeff Harris was extremely knowledgeable and helpful. If our new Hyundai vehicle is as reliable as I’ve read on owner reviews and
, we will certainly purchase future vehicles from Car Town!