Primary Children’s Hospital

My son’s finger got infected. The doctors and nurses went above and beyond to ensure that the infection hadn’t spread. The nurses were so caring and sweet, even when my son was being difficult. The facility is very clean and a great place for children to feel at home while in a hospital. We had to spend the night and the nurse was so quiet that my son and I slept through the process.

They took amazing care of my daughter when she had to have open heart surgery. The surgeon was so attentive and caring, and the nurses cared about our entire family, not just the patient they were paid to care for. We’re so lucky to have such an amazing hospital in out back yard.

I am not impressed with this place– I have heard people rant and rave about how awesome this place is and I have to politely completely disagree. Nothing about this hospital has even impressed me at all. We started in the ER after being referred by North Ogden IHC for appendicitis. After 3 hours and running the same tests run at IHC north Ogden only to say we assume it is appendicitis so we are going to operate. We are going to try to get him in tonight, 2hours later the surgeon went home– their answer «let’s get him on morphine til we can get him into surgery tomorrow at 10am». Another 2 hours just to get us in a room. 10am came and went and no updates til I went and said what is going on. Yah we are trying to get him in so hopefully by 11:30, we can give him more morphine. Just what I want to see, just prolong his suffering and doping him up with morphine til you can get to him. The nurses, nothing special of the multiples we had only one really interacted with him like he was a person and made him feel special. Over all this is nothing special in fact I felt a lot of time like they could careless about my son including not even offering to help when my son started vomiting but don’t worry my wife and I cleaned it all up. Unless you get referred here I would go to your local hospital the fact that it is a «children’s» hospital didn’t change anything.

Took my son here and I loved there service. It was really quick and to the point! Loved there care! Definitely recommend! Very kid friendly to me!

All the staff here are amazing! I can trust anyone here to care for my child. The cafeteria usually has good food and it’s cheap. They’ve recently renovated the place and it’s looking awesome.

Girlfriend works here so I’m always here to pick her up. but they got a lot of different varieties of yummy food MmMmmmm…

I have had mostly positive experiences. I gave it three stars because the specialty doctors are very socially awkward. I get that they are professionals and just focus on their field, but this is a children’s hospital. Therefore, the doctors should be able to talk to kids and be warm and friendly.
I’ve encountered a few nurses who are really unpleasant, and I had six ounces of milk stolen from the fridge when I was there. One nurse told me that she remembered my son because he was so fussy the last time we were there. Even if that was true, no parent wants to hear that. And he was only fussy for like an hour. What baby isn’t fussy?
The security is pretty lax. You could basically go anywhere and no one will stop you. Which is probably how so much of my milk got taken somewhere, who knows where.
It just seems that sometimes they don’t care about the individual at all. Which it seems like that would naturally happen to such a large hospital. I was spoiled by having my baby at Logan Regional. They are amazing. Honestly. They care so much more. I guess that’s the difference between a place like Cache Valley and Salt Lake. So all in all, a good hospital, but not perfect. I did have some incredible nurses though. And some not-​so-​great ones.

This is a great hospital with great staff. It’s easy to tell that everyone that works here really wants to be here. The cafeteria is inexpensive and has pretty good food. If you don’t like the food you can also wander over the University of Utah Hospital cafeteria for more options, but you’ll pay more. It’s a neat place with lots of artwork, including fun murals on the walls that vary from area to area.

Simply put, this hospital is awesome. There is no better place to be for a sick child! The doctors, nurses and support staff literally brought my nephew back from the brink of death more times than I care to remember. Every time I visit I feel welcome by all, from security to the cleaning crew to the volunteers. At other hospitals you feel like you are a horrible imposition. Not at Primary.
The ICU can be a bit overwhelming at times, understandably. I don’t think they have enough storage because they tuck machines and TVs in any spare area they can. Makes the intensity of being in that unit feel a bit cluttered and less than peaceful. The nurses have many desks in close proximity to the rooms, and out of the ten times I visited there was a single distasteful comment a nurse made within earshot, but other than that everyone acted with an excellent level of professionalism and reverence.
I’ve visited other units several times and been thoroughly impressed everywhere I go.
The services provided to patient’s families by Ronald McDonald house will blow you away. Computers, televisions, a comfortable place to welcome visitors, a FULLY stocked kitchen with regularly scheduled dinners prepared by volunteers. Just… wow!

Primary Children’s Hospital gets a D– rating today from my family. My granddaughter, an arthritis sufferer, had an appointment this afternoon. The nurse who took her vitals caused the child tremendous suffering by taking the little girl’s blood pressure on her leg, despite my explaining that it shouldn’t be done that way due to the arthritis in the knees. The lab was a nightmare. The female technician attempting to draw blood overshot the vein. The male technician got it right the first time. That’s one of the reasons this hospital does not get an F vote from me.
The physician my granddaughter sees is amazingly excellent. If it weren’t for her I’d be looking for a different place to treat the disease.

My daughter has a very rare genetic brain disease. Living in Las Vegas, I’ve found it difficult to find good doctors. After a lot of searching, we found PCMC. They have a pediatric neurology team that’s second to none.
PCMC has an amazing staff. From the doctors, to nurses and techs, to the café staff, all are great. Everyone treats both the child and the families with love and respect. Every time we’re here, we know we’re in great hands.
What’s amazed us most is the «team» of doctors working on the case. After rarely talking to specialists in Vegas hospitals, my daughter had at least 20 doctors working together to help her.
We are very lucky to have found this hospital. Unfortunately her disease is incurable and untreatable and the prognosis is not good. However, I am so grateful to have found this hospital. We will continue to make trip here as often as necessary until it’s over.
You can learn more about my daughter and her illness at
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If you have a sick child, this is the best place you can be. My daughter spent 10 days here and I’m not gonna lie, it sucked. But this place became our home away from home and we will probably be here a lot in the future. They took good care of her. We had some amazing docs and nurses. I am so thankful this place exists!

I am very blessed for the Doctors here at this hospital. They have helped my famiy in many ways I am forever greatful. They made my daughter feel safe and loved. They were very attentive to her needs. I was abe to stay with her the whole time and even sleep beside her in her room at night. The craft room was the best for my Jazz kept her busy and less focused on all the testing she was having done. Very affortable medical cost and the food in the cafeteria is actually really good.

Pretty cool what’s going on here. And the cafeteria is dang cheap! The soups are usually really good. everything else is pretty standard hospital fare.
beware. don’t go wandering around willy nilly, because you could really get lost in the back hallways of this place.

I love this hospital. Luckily, I don’t have to come here often but on the couple of occasions I have had to make a run for the children’s ER, my experience has been awesome.
The people who work here truly love kids and show them a lot of respect. I love how they didn’t talk down to my 8 year old son and asked him questions rather than me and allowed him to feel like he had a say in things.
Great job!

It’s usually not great if you have to go here, but it’s great to have PCMC here. The best nurses on the planet are employed here.