FIAT of Salt Lake City

I didn’t actually buy a FIAT here (I bought a used SUV they took in on trade-​in) but my experience with FIAT of Salt Lake has been great. I worked with Natalia and was super impressed with her combo of helpfulness and easy-​going approach to selling me a car. The whole dealership seemed much more interested in me leaving happy than pushing me towards buying something (or anything). A couple examples of them going above and beyond: I had to drop my car off to be serviced and was offered a ride back to my downtown office. When I told them that I was actually on my way home, they offered to have their shuttle driver drive me all the way to my house. Which they knew was NOT close. But they knew I was in a bind and wanted to help out. Also, everytime I would stop by even for little things (forgot to sign something once, needed to pick up the title a second time) they offered to wash my car for me real quick and would always vacuum it out as well.

Fiat service center has always been great with us! We bought the car brand new, and ever since they are ALWAYS on top of our maintenance and even send us friendly reminders that help a lot. When I go there I am always greeted, and asked if I need anything while I am waiting for the car. Their customer service is GREAT! Their tech’s and representatives in the service center are always helpful, and very knowledgeable and they always take good care of the car for us, and they are honest which is very important in the car business.

Had an ad for the 4^th of July. $ 9700.00 which was 10k off msrp. Wasted two hours of mine and ran my credit after a test drive. Came back and said — «were out of the vehicle that’s on sale. (I just test drove it.) we ran out yesterday.» What in the actual fuck?
I contacted hem yesterday, spoke on the phone this morning and test drove the car and yet you try to pull a bait and switch? I’m contacting Gephardt on this.

Purchased a used Ford Focus ST from these folks, they were very friendly and easy to deal with, the deal went nice and smooth!

Full disclosure: I did not come here to buy a FIAT. I came because they had an Audi A4 and we’re looking to add another Audi to the family. I was extremely interested in this one because it was a 2013 with 11k miles and priced so competitively, I thought it must be too good to be true. There had to be something wrong with it, right? Nope. Not in the least.
I went in and was helped by Camie, whom I am convinced needs to be my best friend. No, I’d never met her before this. Truly one of the best sales people I’ve encountered in my car search. She answered my questions and conversations with her never felt forced or pushy. I have to say that there were some points where I felt more like we were girlfriends who just happened to be test driving a car.
Although I did not end up with this Audi as the bank of Jay’s Father has decided to go brand new on another Audi, I cannot recommend Camie enough if you’re going to be using this dealership. Honest, fun and a genuine pleasure to be around… Any chance you’ll be moving to Audi?!

Bought a 2008 Scion xB from Mark (the friendly British guy) and I was very pleased by the entire experience. Mark was charming and not pushy. His manager (sorry, forgot his name) was also great.