Courtyard by Marriott

Had ascent stay here for a week during a trade show at the Convention center across the street. Within walking distance you can go there to the west entrance but if you want to go in front entrance you need to take the shuttle from the hotel which will drive you around front usually. The beds were very comfortable as where the pillows it’s nice because there is a refrigerator and microwave with coffee pot in the room. Unfortunately there is no room service you can call ahead to the bistro downstairs and pick up on the way out however at the bistro is slightly limited. It was a busy week so the bistro was out of quite a few things on the menu.
The staff is quite nice. I didn’t have a chance to swim in the pool that’s indoors nor did I go into the gym but I looked at both of them and they were clean and decent.
The location is nice because not only are you next to the arena you’re across the street from the convention center and you’re just a block away from the big shopping center and movie theater, however there are quite a few homeless people and that’s a bit scary because they will challenge you as you walk around so you should always stay away from the big park.
Restaurants and entertainment are nearby, Utah does have strange liquor laws. The hotel itself is quiet. Anything I needed taking care of with maintenance was done for example the toilet roll kept falling off it was taken care of. I would stay here again.

The wife and I needed an escape from kids so we booked this hotel for the night with the anticipation of sleeping in. That plot was spoiled as heavy doors open and shut echoed into the room through the walls and too large of a gap under the door. Police sirens also woke us early. Nice hotel, very modern design, and pool and hot tub were nice. But don’t book if you are a light to mid sleeper unless you plan to get up early. Also plan on $ 10 parking fee.

Hotel is in need of a facelift but should not have guests until the facelift is complete
If you stay here like I did October 9^th you will get a clean room but little else. Everything in the lobby level is behind plastic sheets. This includes the lobby, pool, hot tub, breakfast room. There is no coffee available in the morning, let alone food. You will be on your own in the morning. If you are regular Marriott customer do not expect the same here. Go elsewhere until fully renovated.

I’m kind of shocked to see such low scoring reviews for this courtyard. The hotel room was clean and updated. Large and spacious with a good homey feel to it. I was surprised to see a suite add on which I didn’t expect (might not be the norm). Downside is we didn’t have a tub, just a stand up shower. The light switches were placed logically, and the shuttle runs half the day.
I loved the fact we got free parking in an area hotly contested for parking, and the shuttle would take us where we wanted, as long as the front desk was staffed.
There are a lot of Marriott options downtown, but this one was well priced and comfortable.

There’s a loud club next door which kept us up due to the loud music until 1AM.

I haven’t taken the time to read people’s reviews, but I saw it had very few stars. Let me tell you, 5 stars all the way. We have an awesome room! Gorgeous shower, spacious room. Up to date furniture… It’s a gem!

This is more of a hotel 6 than a Marriott. We checked into our room and it smelled like a big vat of chemicals. Around midnight the music was so loud at the club IMMEDIATELY NEXT DOOR that it was difficult to go to sleep. We love Marriott but this one is horrible.

You have to throw me in with the long list of loyal Marriott guest who found this Courtyard to not be up to Marriott standards. I stayed here years ago when it was a full service Marriott and before the remodel. When we first checked in I thought I was going to love this place. Clean. Newly remodeled. But it didn’t take long to loose that warm fuzzy feeling. Like someone else mentioned, the fan on the heater was on all the time. The only way to get it to shut off was to turn the heat off. The TV reception on the non HD channels was so bad they weren’t watchable. It was either HD, or nothing. The lights in the bathroom were bare lightbulbs!!! No cases. No covers. Really!!! The last straw was the lack of customer service. As a platinum that spends over 100 nights a year at Marriotts, they ignored all of my profile request and stuck me in a handicap room on a middle floor. They were not accommodating at all. I ran out of toothpaste and instead of having those tiny «get me one more brush» bottles that every hotel in America give out for free… they only sold toothpaste.

I’ve visited Salt Lake City about 6 times in the past 2 years since my son moved out there. I’ve stayed in different hotel each time. This was my first that was situated downtown. Having done that this time, my future trips will have my stays in the general area if I can’t get into this hotel.
The parking was in front of the hotel and, over the 5 nights, I did not have to look for a space around the corner or off the lot.
The desk attendants were quick on the check in process and the room was set up just great. The bed was soft and the 4 pillows were adjustable. Left with no problem in my back which is saying something.
Didn’t use the internet since I brought my own Verizon Jet Pack.
I didn’t notice the bars or the noise next door. What was nice was the ability to walk to some downtown spots like restaurants and the local park within minutes from the hotel.
One day we had a late lunch and weren’t up to a dinner right away. I waited until 8:00pm and went down to the food/​coffee area in the hotel and ordered a turkey BLT with fries, cole slaw, and sodas. The service was quick and the food was good.
All in all, not a a bad experience. I’ll definitely use this as our base next time in Salt Lake City.

I’ve stayed here many times for work. The remodel and customer service are the saving graces. Everyone is always helpful and nice. My issue is that the some parts of the nearby area are shady especially for a female traveler. In the flip side there are some great restaurants and bars nearby by such as Red Rock, Squatters and Whiskey street. I agree with other reviews it’s loud both from the other hotel guests due to thin walls and music from a nearby bar. If I need to be close to downtown I’ll stay here for the price vs the full service Marriott. Otherwise I prefer the Courtyard in Sandy.

Hotel was… fine I guess. What set me off was the lack of urgency by the café staff. Me and 5 family members got breakfast. 5 mins later, one was served. 10 min later, 3 more served. At 5 min later, now 20 min past order, they opened up sandwiches to put in the confection oven. 30 min later, all of us are done eating and then the last 2 are served. Not ok. Staff was dismissive, didn’t understand why this was a problem.

Good: Good customer service and location. Price is also decent.
Bad: Rooms have no noise insulation and anything going on in nearby rooms (singing in shower, etc) is easily heard. Horribly cheap constuction of this hotel and well below Marriott standards.

Rooms and overall structure of the building are dated. However, the lobby looks new and modern. It is past midnight and I can hear dance music thumping. I am unsure where this is coming from. I have been to Courtyard Marriott’s in the past and this has been somewhat disappointing. No free shuttle service is offered. Other hotels like the Sheraton offer free shuttle service to and from the airport. The only good thing is the free internet which is a rarity in most hotels in downtown Salt Lake City.

The Courtyard Marriott has been newly renovated and looks quite swanky downstairs. The staff is courteous and helpful, and the rooms themselves are fine.
The only downside is that the place is NOT QUIET. It’s not just the bars next door — which, obviously, are loud until late in the night. It’s not just how thin the walls are — because you can hear what’s going on next door.
No, the real problem is the floors of the room above you. When people were moving around up there, I swear it sounded like the floor was going to fall in. It’s ridiculous how loud it is; the noise is almost amplified.
If you’re looking for a decent place to stay that’s cheap, this place is fine, but I’m sure you can find something better for a just a few pennies more.

Recently remodeled
Relatively central downtown location
Tough to sleep here
I’ll mainly be emphasizing the points made by Tom L of 9÷8÷2010. I’m a longtime and frequent Marriott user, staunch supporter of most of their fleet of hotels, usually very satisfied, and this won’t dent that to a great degree, but…
…man, I need to be able to get a good night sleep at a hotel, and it seems candidly impossible here. Despite being dead tired my first night from waking up at the crack of dawn on the East Coast, flying out to SLC and living it up, and crashing hard into bed after a long day, I was still awoken several times throughout the night by people in the vicinity (some outside, some nearby within the hotel) who were not necessarily uncommonly loud. Instead, the physical limitations of the hotel just let the sound right through — paper-​thin walls indeed. They need to find a way to open the walls and blow some sturdy insulation in. Additionally, the location lends you no views you’d want, and while it seems safe, it’s mostly surrounded by eyesores — don’t book here with the anticipation that you’ll have great, invigorating mountain vistas greeting you at daybreak.
There are some pro’s to weigh against the major cons. The staff was very helpful and knowledgeable — we had a technical billing question we asked them to help us with and we were given a satisfactory answer with a smile. The recent remodel makes for a nice entry and first impression. The rooms are of typical accommodation for a Courtyard, though we were offered a spacious suite that was good to spread out in. The exercise facility is unremarkable but adequate.
Realistically, though, the remodel, to quote some of my Southern friends, is «lipstick on a pig.» An inviting lobby is nothing if I can’t get a good night sleep here. My recommendation — if you’re coming to town for a party or a good old-​fashioned FBI stake-​out, book here worry-​free. If you’re here because you need good rest at night, look elsewhere.

We are silver elite reward members. The room was clean and bed was Marriott standards. We stayed last Friday and Saturday night.
If you get put in a room down on the 240 section don’t plan on sleeping. There is a nightclub just over the fence. Blasting base til 2 am. So that little gray and red building might look clean and quite during the day but it comes alive at night. Traffic noise and lots of pounding. So buyer beware!

Not that great as far as courtyards go… very loud, got woken up several times, and could hear the guy next door on the phone. Two ice machines next to each other and both broken. Fitness center is pretty small and ghetto. Plus, in the middle of remodeling. The people at the front desk were nice, but worth spending the few extra $s for a real Marriott just down the street.

I’m a die hard Marriott guy that puts in 75 nights a year. I’m all about those points so I can overlook a lot in order to make sure I’m staying within the Marriott family of hotels.
This one blows.
Paper thin walls is the biggest problem. I could hear everything from both rooms beside me, and every time the person moved in the room above me it woke me up. I probably woke up 10 times last night.
It didn’t help that they put me next to the elevator and the ice machine. Not a good idea to do to your Platinum elite guests that like to Unilocal.
To make matters worse I couldn’t control the fan on the A/​C. I was trying to keep it on high to help drown out the side noises but you couldn’t just keep the fan on unless you turned the A/​C off and just ran the plain fan. Sorry but I’m not going to sleep in a HOT and noisy room.
Too bad because this is a great location. Squatters Pub Brewery is right next door and it’s got killer food and beer. You can also walk to dozens of other bars/​restaurants and whatever you need downtown. That’s the only reason I would ever go back.
I’m supposed to check back in tomorrow but I’m going to explore other properties.

We all had a very pleasant stay and it was a reasonable price. We were able to get two rooms next to each other with a door in between. The beds were not comfortable, so sleeping wasn’t that great.
Kinda wish breakfast was included, because they had a very strange buffet deal for anywhere from $ 9-​$ 15.
Customer Service was excellent the whole time we were there, as they took care of packages for us and mailed things as well. Also gave good directions. This place is very close to the Convention Center, the Salt Palace.

I stayed here with Leigh M, who is my wife. I’ll pretty much reiterate everything she said and go on record as saying that this was a pretty subpar hotel (more like motel) experience. From the rock hard bed to the paper thin walls, I found it really hard to sleep for more than 2 hours at a time.
It’s experiences like this that make me glad I use Priceline when I travel to book 4-​star hotels. For $ 115/​night, this place is a total ripoff.
Good location though, which adds one star.