Target

Went in on a Tuesday to get some miscellaneous items. As I approached the check-​out lines they were huge! I thought to myself, this place is turning into Walmart (you know, long lines and management that could care less).
I was just about to put my items down and walk out when I saw additional registers start opening up. Target — awesome job! It’s nice to see they are NOT turning into Walmart (I hope Walmart goes out of business!).

Target recently changed the way debit/​charge cards with chips are processed. Not one cashier over the last 4 weeks can explain why a PIN number is not prompted, and how the charge will be processed. Just excuses. Not one associate had the slightest notion of what customer service means — not one said, «let me call a manager over and get an answer». Not one. They shrugged, they explained they had no idea. period. end of conversation. Target — get your act together!

5 star to my previous experiences with targets in general: variety selections of designed goods, friendly greeting from staff. We loved the «trade-​in» program they held on November 2013, to trade in an old iPad for $ 200 store credit. So we happily traded two of our iPads here in this store, and upgraded to the new iPad air 64G, for $ 699. It was a breeze.
Zero star for the return experience on November 20, 2013.
In short:
iPad air screen has tint.
Request return. Denied. Reason: opened iPad with nothing wrong staff can see. no exchange, no return.
Went to Apple store. Back with manufacture faulty product confirmation, request return. Denied. Reason: opened iPad. No return, plus still can’t see anything wrong. Exchange only.
Went out for fresh air. Back to store. Request exchange. No stock. Cannot exchange. Now can do return.
Edit: Money was back in account on Saturday.
That’s Target customer service. 7 staff in 4 hours which equals 28 working-​hour to complete one, faulty product, return.
Bottom line: never do business with customer service at this target. Never buy electronics from Target. Once opened, no return. You might not be lucky as we were that the product happened to be out of stock.
— — — — — –
Details:
The screen of iPad starts showing a tint on one side. It bothers us very much that we did extensive research online, asked friends to see, check under different light environment on different days and we believe it’s indeed a product defect. iPads are not designed to be uneven screened. Since it’s less than 14 days of our purchase date, we decided to return it. Plus I’ve seen a lot of nice reviews regarding Target’s customer service. Unfortunately this is not one of them.
Long story short. We visited the customer service at Target THREE time in one afternoon, visited Apple store across the highway once to get a confirmation of defected product letter, explaining to at least SEVEN different staffs, who together gave us such a hard time, unbelievably hostile, FOUR hours of all the SEVEN people’s labor, that is 7 by 4=28 TWENTY-​EIGHT working hours, to finish ONE single defected-​product-​return transaction.
The policy is, as we were told, again and again, by all team members we encountered, «Opened electronics cannot be returned», even if it’s confirmed by the manufacture that it is defected. Because the box is opened, and «your figure print is on there», «all your personal data is there», and none of the customer service and electronic department staff can tell it’s defected, «Three of us checked the screen, we can’t see the tint». (But what did the Apple Genius girl told us? «It took me, like three seconds.») Every possible way to prevent a customer to return a defected $ 700 iPad.
We’ve been told, by all the staff that we dealt with, according to the vague return and exchange policy hanging on the wall, that a return is not possible, at all, even for an defected product. No return. End of the story.
So we have no choice but to accept an exchange of the same exact iPad Air 64G, with the risk of taking an defected product again. Ship prefect product only Apple! Save us time!
Too bad they didn’t have it in this store. Not in any near stores. It was until that time, return finally became an option.
In less then 10 minutes, all done.
— — — — -
Above all, thank you Dave who gave us two Starbucks beverage cards as we were finally leaving the store; thank you Antonio at electronic department who suggested us to have Apple issue a letter, and for your effort to try to have it returned; thanks other staff who greeted us along the way, the lady who came to offer help several times while we were standing and waiting for Christina to come back for the «exchange», though she never showed up; thanks to the security guard I know you were watching us back all the time as we saw the customer service staff told you to do so.
I loved target. And it’s history.
Sorry for pouring out the negative emotions here. Watch Ellen. Be nice to one another.

This is a good Target, with a large space and an inventory to match, as well as an equally large grocery section. I probably had more employees greet me and ask if I needed help here than any other Target I have as yet visited. I’ll use the same term here for getting into and out of their parking lot as I use for a lot of stores on Route 28 — CRAZY — especially on weekends. Going north, there’s a not-​obvious «Batcave» entrance in front of the store complex immediately south of it. Getting out requires traffic-​light patience.

We end up shopping at this target often because we live right on the border and NH is tax free. On top of that, Target offers 5% off with their card, so most things end up being cheaper here than they would elsewhere. The store is generally clean, and staff friendly. I have even been asked here if I needed help in the soda aisle. Some might be annoyed by this, but I saw it was an employee actually caring about a customer; a rare thing these days for sure!
If I had a complaint, it would be that some items get picked clean pretty quick. This isn’t exactly shocking, as I am sure others have the same idea we do what with the tax free mentality.

try the French fries, they’re delicious

A typical box store where you will definetly find inexpensive merchandise as a gift or household needs. I found the grocery section to be not as good as a super Wallmart and of course much inferior to your average grocery store.

when you on hold its dead silence, i dont know if they forgot me. yes it just hung up i got to recall, hold on ill tell u in a sec how this call makes out… oh goodnrss she said im so sorry, back to dead silence, oh someone picked up this time very polite ill move my star to a 2

Love the new renovations, which include a Starbuck’s Coffee inside which replaced the old snack concessions.
The now have a huge food/​grocery sections. Not sure how this will go over as there are 2 Market Baskets, and a Shaw’s within a stone’s throw of this store.
They moved everything around so still trying for find everything.
Many registers open and I rarely have to wait, unlike Walmart.

I’m not going to get into their selection or their prices. Those are pretty standard from big red box to big red box. Admittedly that is the beauty of box stores. You won’t get the personalized services, say, shopping for clothes as you would at a tailor of Saville Row but know what they’ve got before you go in and if you don’t like it you can go screw before you even walk through the door.
Seriously people, why complain about places like target? You know what they have and how much it costs. if you don’t like it save yourself some time and don’t go it.
At any rate.
I’m giving this target four stars because of the staff. My sense of humor can be an, erm, acquired taste and yet they always crack a smile at my dry wit. They always help me promptly, and somehow in the midst of Salem, NH they’re always smiling.
Seriously. How many of *you* smile when you’re in salem?
Just kdding.. .but only kind of.

Target is Target. Their prices are generally very good. But here is what you won’t find out unless it happens to you: I lost my wallet at the Salem NH store — it was just before Christmas, and I actually left it at the checkout while distracted. When I discovered it missing I actually had no idea where it could have been and I thought it had been stolen from my bag (there had been that opportunity.) I spent a lot of money replacing its contents and dealing with stress. Target Salem called me 7 weeks later to tell me they’d had it in their safe. I had every kind of ID in there imaginable; Target could not be bothered to pick up the phone and contact me. They didn’t really apologize and the front end manager’s excuse was that, as of the date they’d finally called me, she had only known about the wallet for TWO WEEKS. Despite emails to Target Corporate, I never got anything more than a form letter. These people caused me a lot of anxiety and cost me over $ 100 right before Christmas. And they don’t care, not the Salem store and not Corporate. I will not do business with this type of store. A stranger on the street would have done better at helping me out.

I usually hate going out the day after Christmas but we had gift cards and I was on a mission to get a coffee pot after breaking mine a month ago and hating spending $ 5 a day on coffee someone else made. So we headed out to Target and were more than happy with the results. And the place was really really clean!
Here’s a rundown of what we got:
–Coffee Pot $ 9.57
–Starbucks Gourmet 12oz Coffee $ 4.39
–Floor Lamp w/​2 lights $ 13
–2 Packs of Lightbulbs $ 4 each
–Baby Nail Clipper $ 2.59
We had a $ 20 gift card and it certainly went a long way. And as busy as they seemed, busy but no mob, we got to a register and were checked out in no time after we were done browsing.

Feeding my appetite to shop and subtly avoiding work, I enter the Target parking lot thanks to its big, red, mesmerizing logo.
Do I need to be here?
Kinda, sorta, no, yes, can’t spend money, want to stimulate the economy!
Of course they stick cute bags at the front door. Bags to women are like magnets to refrigerators. [hrmmm…you could combine that analogy: bags to women are like Shaina (a woman of course) to refrigerators]. First item I pick up — a fun washed leather clutch for $ 18. Score.
This Target has LOADS of clothing. Every rack is stacked in the front section. You can barely pull out the item that you wish to pluck from the middle coz it’s so tight. But, you prevail. You pluck. And you, thinking you won’t grab more than three items, end up with an armful.
Next stop: changing room.
And where’s the changing room? In the back corner of the store of course. And what do you have to walk past to get to said changing room? At least two dozen additional stacked racks of clothes ON SALE for 50 to 75% off. Holy cow! If I ever needed a grocery shopping cart in a department store, that time would be now.
Grab grab grab. Change change try on change. Had to use the fitting rooms in a few phases since they only allow six items at a time… I’m always thankful when things don’t fit. At all.
Instead of leaving the store in 20 minutes as planned and with 15 different articles of clothing, I leave in 50 with 7. It was a give and take of time and money that I was willing to sacrifice for the good of our economy.
You can thank me later, store.

I go to this location alot. I went there last night to buy a b-​day present for my mom. I ended up buying 3 books (2 for her & 1 for me), candy, body scrub, gift bag, bow, tissue paper, card, & a funky sushi magnet for $ 48 total. Not bad at all.
I love that everything in Target is fairly cheap, but yet it’s a much cooler store than Wal-​Mart. They have a good (& cheap) book & dvd section. The clothes are even totally wearable as opposed to other discount chains which I would never wear clothes from (Wal-​Mart, K-​Mart, etc.). The also have alot of cool home, kitchen, bed, & bath type items for cheap money. I love the dollar section near the front door best of all because I always seem to find something cool for a buck.