Mully’s Auto Repair

Excellent, timely service. Fair prices.

Mully’s won my business today and will continue to get it. He took my truck when it wouldn’t start, replaced the starter, and I was able to get it same day! He’s a good, honest mechanic. A rarity in today’s world but so needed. I would highly recommend him. He’ll get my business again and again!

Its not easy to find a good mechanic but this place is my go to place now. I inherited a car that had a check engine light on that I brought to two places in the area and they told me it would take a lot of time to actually figure out. I couldn’t get it inspected and finally brought it here. They figured out the problem in a day and their price was reasonable. I had them do a complete check on the car to see what it needed for inspection and they were upfront, honest and I can’t recommend them enough. It is a very busy place though, they do a lot of business in the Salem area so make sure you set up an appointment. Need a mechanic, you’ve found one!

My Jeep has been there twice & both times very satisfied & pleased. The last time was to have a fender & grill replaced, also the rear wiper motor was shot. It was all done pretty quickly & nicely.
The only short coming is because he is one of a few honest mechanics they do get busy.

****This is an update, check out the original****
I hate to strip this place of a star, but unfortunately I must.
Don’t get me wrong, this place is still awesome. They take good care of their customers, do not charge exorbitantly large rates (some charge about 100 to diagnose a check engine light)
They also have a ton of expertise under their roof, and, as far as I know, will not try to rip you off. They explain the problem to you, so you know what is going on with your vehicle.
While this is all great, the following things cost this place a star:
* They do charge a little more labor than some other mechanics. (Not in terms of per hour, but in terms of hours they bill for)
* When I leave my car to them because something is wrong, they do not always call ahead with the price, and ask if I want to go ahead and do it. While there were instances where I had gotten an estimate beforehand, there were also instances where I left a car with a problem I was not aware of, and got a call; that car was ready, and costs X dollars. (If you ask, however, they could probably call to authorize any work)
* They are not the best about calling back, they will call when your vehicle is ready, or when there is a diagnosis on a problem (may have to ask for this call) but if you ask for calls periodically on the status of your vehicle, you may not get them.
* They have an agreement with SureCritic, which is great for them to have honest feedback on their business available to the public., however, while I understand it is the norm to have to opt-​out of such things in America, I did not even know that SureCritic was provided with my information (phone number, name)
Don’t get me wrong, the guys who work here are great, honest, know what they are doing, and will take very good care of you and of your car.
The above are just my «complaints» where as while they are still one of the best mechanics out there, these are the few things holding them from a perfect rating.

I found Mully’s through Unilocal and haven’t looked back. His service is excellent and his practices are honest. Steve is a really nice guy who takes the time to explain details about the repair. It’s so reassuring to know that I have a good car mechanic.

Excellent service and great prices. They always explain exactly what the problem is and offer competitive rates to fix it. I always took my car here when I lived in Salem.

Mully was a godsend to me last fall with my ’03 Jeep Liberty. I came to him after my steering failed while pulling into a parking lot on my commute home.
Had just moved to the North Shore, and my old mechanic in Waltham was no longer convenient. He also quoted me several hundred dollars more than Mully for the same repair (power steering rack).
Mully was trustworthy, reassuring, and there for me when I needed him, twice. (My alternator failed on Christmas Eve, while on the way home with the Christmas roast.)
Both repairs were done efficiently, and as another review noted, without any upsell.
These are just the kind of people you need when you drive an older vehicle. I recommend Mully without reservation.

As a woman who knows pretty little about cars, it was SO important to me to find a car place where the mechanics take the time to explain what the heck is going on to you. Every time I have to bring my car in, whoever I’m talking to really explains what the problem was, shows me the parts that they bought, and breaks down the cost for me. I just had to bring my car in a few times over the past couple weeks because they couldn’t quite nail what was wrong– but once they did, they bought the part, replaced it, and didn’t even charge me the labor for it… likely because of how many times I had to bring it in. I’m just glad it’s fixed!
I highly recommend Mully’s– except that leaves me conflicted because then they’ll get busier :)

Steve and his crew do an excellent job of servicing my vehicles for the last 10 years. always gives me a ride if i need it and the car is ready whne he says it will be. would recommend them to anyone.
Ira Subaru recommended a full brake job for $ 1700.
Steve did brakes, tires, alignment, trams flush, and oil change for $ 971.
When I did the exhaust system on my other car, His price was ½ of what Meineke quoted me.

we recently moved to the northshore from cambridge and needed to find a great, honest, trustworthy and fair mechanic for our two 99 subarus. why is finding a good mechanic and/​or dentist so difficult?! well, after searching Unilocal and finding mully’s i was pleased with all the great reviews. i ended up taking my car in for a new exhaust system — something i wasn’t prepared for as i was thinking i only needed a quick patch job on a pipe. steve mully was amazing. he didn’t gouge me with the prices for the parts or the labor. he explained everything very concisely and offered to show me the old parts when i picked up the car. the job was not cheap but would have been much more expensive had i taken it elsewhere and i’m certain i would not have been so satisfied going elsewhere. last week we took in our other subaru for a new wheel bearing and, again, steve mully was brilliant. i am thrilled to have found this place and will continue to take our cars there for as long as we remain in the area.

Wonderful experience! I had called around for a quote on my breaks and they explained everything to me and gave me the best price. I have referred a few friends who have had the same great experience. For example, a friend needed an expection stinker, there are only 3 places that do that in salem. Mullys asked where we were and gave us directions to the closest garage that could help us! Very happy to know there are such honest and hard working machanics out there, luckily they are right here in Salem!

Outstanding service! Hands down Steve Mullins provides exceptionally high quality service and very friendly service at that. As another reviewer indicated, he does not talk down to customers and treat them like idiots, even if we are truly morons when it comes to anything car-​related. More importantly, Steve does not screw people over by recommending unnecessary service and parts.
Steve’s been in the industry for about 30 years. Although he has a lot of paper work he attends to in the morning, he always supervises each repair and personally looks at each vehicle that comes into his shop.
There seems to be an implicit trust of Mully’s Auto Service, because I observed that the customers don’t even question Steve’s assessments. I also noted that all the customers were cheerful and in good spirits when they dropped off their vehicles for service or repair, unlike the customers at the auto dealers and less reputable mechanics; in the latter cases, the customers seemed apprehensive, disappointed, or openly frustrated.
Overall, absolutely great proprietor, great staff, and great service at Mully’s.

Love ‘em!
My wife’s family has been going here for years, so whenever my wife’s car needs a fix or something, we take it here. Never had any problems, and they really treat you well here. I don’t know crap about cars, but they explain the repairs in a way that makes sense, doesn’t make you feel like an idiot, and give ya a fair price.
We’ve called several times about our vehicle and have gotten it looked at and often fixed same day. They are a great group of guys and they get my highest recommendation.

Mully’s is a very honest garage and does great work. I went to have my brakes done and was expecting to pay for all new brakes. They checked them first and found that the front were in great condition (they did have a squeal) and the backs just needed adjusting. They could’ve replaced all the brakes and charged me an arm and a leg. Thanks.

***May I please note to take Katy’s review with a grain of salt as she is from California and may very well have the wrong place.****
I went to Mully’s when I first moved to Salem. The tire pressure light was on on my Toyota Yaris.
Mully was the sweetest guy ever. He lifted my car and checked the tires for any holes. Then he filled it with air and didn’t charge me a penny! He wouldn’t even accept a tip.
I am going back VERY soon for an oil change and all future car needs!

Contrary to what Katy N. says, I am NOT a family member or connected to Mully in any way, except for being a loyal customer.
My wife and I have had Mully do work on several of our vehicles and have been completely satisfied each time. Mully is an honest mechanic and businessman. If the work does not absolutely have to be done, he’ll tell you. He most certainly does not jack up prices and will tell you exactly what he pays for the parts that he uses. If there are cheaper parts out there, he will tell you that there are and why he chooses not to use them (always for reasons of quality).
Mully is dedicated to his craft. On my most recent trip, when Mully called me with several options and estimates, he explained everything in great detail and did not pressure me in any direction. HE KNOWS HIS STUFF: we talked for about 20 minutes, and he is clearly passionate about cars.
I would recommend Mully’s to anyone looking for a reasonably-​priced, honest mechanic who takes great pride in his workmanship. Some other reviews say that it might take you awhile to get your vehicle in (well worth the wait), but I haven’t experienced that: I called Monday afternoon, got my Jeep in Wednesday morning, and had it back that afternoon. Mully even took time to explain to me exactly how I should seat the new brake pads. He told me the whole story about how they’re baked in a 600 degree oven, etc: again, this guy is passionate about cars, and you can hear it when he talks about them.
We’re very grateful to have Mully around to work on our cars.

Every member of my family and extended family has been taking their car to Steve for the past decade… atleast! It’s an awesome place; they do great work, are friendly to deal with and more than fair on pricing. I wouldn’t go anywhere else!

We have been bringing our vehicles to Mully for the past 4 years. He has worked on all of our cars — Honda, Subaru, and Jeep — and has been very honest about everything. He is VERY fair on pricing (we needed a part for a jeep and he charged us less than any other mechanic or supplier or the internet and he said he’d look for a used part).
However, since they offer good prices, excellent service and can fix almost anything in a day, they are very busy. It usually takes about a week to 10 days to get your vehicle in — but it’s worth the wait!

The first time we brought our car to Steve we had a blown clutch. He fixed it within the time he said he would and as he was describing the mechanics of the clutch, he looked like he was getting tears in his eyes. This guy loves and knows clutches.
We have a Subaru Forester and they are known for having clutch issues (found info about this on all sorts of Subaru customer forums). So anytime we have had a problem w/​the clutch sticking (the main problem), Steve is great: fixes it right away and he works hard at getting it done right.
When we were looking at buying a used car, we had him inspect the potentials and he always gave us feedback that helped make the decisions much easier. We picked a great car and went into the decision w/​eyes wide open, thanks to him and his expertise.
I’m definitely a fan and have recommended him many times over to friends and family, who have also been pleased with his work.