Dr Spa Service Center

NOT HAPPY AT ALL! HE DOES NOT STAND BEHIND HIS WORK OR RETURN PHONE CALLS! I have spent over 3months (and thousands of dollard) dealing with this guy and my Tub still does not work correctly! He refuses to return my calls or the parts he removed from my Tub. He is a nice guy but has terrible customer service!

Well, I have nothing but fabulous things to say about this gentleman. I called him and left a voicemail and he called me back as any professional would interested in good customer service. I told him I had a special situation in which I needed to have my spa up and running by the following day because my daughter was going to have a sleepover and this was part of the girly plan :-) he said he would give it his best shot and showed up the next day at the time he said. He was very efficient, kind, professional and knowledgeable. Within about five minutes he knew the issue was the pump itself. He removed it, took it to his shop to repair it and brought it back within 30 minutes. He hooked it up and walla, the Jacuzzi is working like magic. This is the kind of person I love to add to my circle of resources. Dr. spa is now my go to person for anything related to my spa. Thank you so much for making it happen and keep up the great work.

This guy knows his stuff!!! He’s been doing this over 35 years and there’s nothing he doesn’t know about a hot tub. He didn’t even over charge us. He knew everything the last people at clear water spas did wrong with their failed attempt at fixing it. There’s nobody around that knows his stuff like this guy. He’s honest and very knowledgeable.