D & L Locksmith

I needed a deadbolt installed and like the sound of their pledge of low prices and fast response. However, I got neither. The courteous man on the phone gave me a two-​hour window later that day and quoted a $ 29.00 service fee for the visit. When I asked how much the lock and labor would cost, he said the technician would assess the situation and give me a quote.
The technician arrived 90 minutes past the end of the two hour window, though he did call and was apologetic. When he finally arrived, he wanted to charge me triple the retail price of the locks, and close to $ 200 an hour to install. I protested and he lowered the price significantly. This, according to the technician, is how they do business. He said, «We start high and then work with you.» He did good work and was perfectly courteous but the whole experience was like buying a used car. I won’t use them again.