Precision Auto Repair

Javier Corcino I am sorry about your experience with us. When you came in I told you it would be awhile to get to your car. I told you about two hours and your best bet would be to leave it with us and I could call you when I had it ready. I am not a corporate ran store, I am a small business owner. This has advantages and disadvantages. For one being a small business I can’t take cars in as fast as some of the big guys but to be honest I rather take in what I can handle and make sure the proper amount of time is spent on every car, does that work all the time, no but in most cases it does and I am able to spend more time on individual cars unlike the big corporate places that just rush the cars in and out and that is when mistakes are made. Also one advantage I have is you can come in to my business and talk to me anytime including most Saturday mornings. A lot of places you go to have different managers running the front every time you go in. I do offer appointments for people who are in a time crunch and I didn’t mention that because I really didn’t think it was an issue due to you were going to drop it off but I apologize that wasn’t done. I can only estimate time due to some vehicles may need more work once we get them looked at and with inspections we are made to spend 30 to 45 minutes per car and I had 3 inspections along with my employees lunch time. Please understand I can only estimate time and I apologize again that I didn’t make that clear. I don’t know if this makes any difference but your car was going to be in the shop next.

My wife found Precision Auto and we used them for a couple years for oil changes. If that’s what you need, this isn’t a bad place to go. I’ve always been happy with the oil changes performed by Precision Auto.
If you want serious work done, stay away. We had a «vibration problem» while driving our truck and the mechanic, «Pat», seemed completely uninterested in helping us.
When I first brought the truck in to have the vibration checked out, the Check Engine light was on. The mechanic turned off the light and told me my «Evap line» had come disconnected. This didn’t solve the vibration problem.
I came back to have them look at it. I specifically asked the mechanic to take it for a drive so he could feel the problem. He told me the problem was a bad catalytic converter and it would require $ 900 and 3 days to repair.
I took my truck to a friend who works at Meineke. He checked the catalytic converter and told me it was functioning perfectly.
I brought my truck back to Precision and asked the mechanic to take another look. At this point, he said «Old cars like that just loosen up in the front end and shake like that. It’s called Death Rattle. It’s a thing. You can look it up on the internet.»
Clearly, this was complete nonsense. I took my truck to C & K Automotive and in a matter of minutes their mechanic was able to diagnose and repair my busted U-​joint.
Pat charged us a couple hundred dollars in «diagnostic fees» and simply didn’t want to deal with our problem. We’ll never be back.

Great service, trustworthy and quick. I would definitely recommend Precision for your auto care needs.