The Laundry Doctor

Well, our apartment building installed these fancy Laundry Doctor Lockers & they use The Laundry Doctor exclusively as the official provider for residents to have their clothing washed, cleaned, pressed, etc. so, I thought I would give them a try. I had a simple order — 11 shirts to be cleaned and pressed. I had a couple of promo codes to try out too, a code for shirts to be cleaned and pressed for $ 1.99 each and another code to get $ 10 off my first order for being a «Newbie» (New-​Customer.) My clothes were picked up before 3:00 p.m. on Tuesday. There were a few minor hiccups along the way, but I got my shirts back and the workmanship and service was awesome. The customer interaction with both Bonnie and Jeff at the laundry doctor was great. They really know how to take care of their customers

I came in to originally get one fleece drycleaned last Tuesday. The fleece had been worn once. After much assurance that it would be better to wash all my clothes for the same price and that they followed the tag for cleaning instructions– all my clothes including a new pair of black jeans were washed and heat dried along with the fleece including whites, no stains from any of the articles of clothing were removed –nothing was heavily soiled. Jeff– the owner was very combative and accepted no fault for the fleece being destroyed or my articles of clothing being washed together despite there own policy. So my bright pink new fleece, is now old, fried and dingy. I would have given a better rating and dropped the issue had he not been so combative and hard to reach (litterally refused to speak to me though he he was there). It’s now monday and I just got my fleece back on Saturday (he insited on keeping the fleece if he was going to refund my money) So to summarize my experience for this business– I’ would definitely not reccomend it based on my experience. I’ve added pictures of the pink fleece.

I am still trying to pick my jaw up off the floor. We got a wee bit backed up on laundry (like, 110 pounds of clothes kind of backed up). The 1980s washer and dryer in our apartment were not up to getting the job done!
We found the laundry doctor while out on a walk around the neighborhood. Our interest was piqued when we saw they had free pick-​up and delivery. I set up an appointment, and was truly impressed when they dropped off our laundry within 24 hours – completely washed, dried and folded.
As the designated «laundry-​doer» in our house, I am tremendously grateful that we are now caught up. We’ll probably will use this service again.

My service class and I had a great time at The Laundry Doctor. The staff was very helpful considering I had never done laundry before :-]
Also very well lit and has that classic laundromat atmosphere. The payment kiosk made it really easy to pay with a debit or credit card. Great place!

When my water heater went out for a week, I got to know THE LAUNDRY DOCTOR based on recommendations from my neighbors. It’s not the closest laundry mat to my home, but it’s worth the extra 5-​minute drive. There are many oversized washers and dryers that make it easy to get your laundry done in a single pass. An oversized washer will cost $ 6. The Laundry Doctor also provides seating, free wi-​fi and the ability to pay for your loads with a credit card or smartphone app.
I enjoy the proximity to Mississippi Market, which makes it easy to purchase any forgotten laundry supplies. It’s also convenient to the Louisiana Café which offers some of the best Biscuits & Gravy, Benedict breakfasts, and pancakes in the Twin Cities. The Muddy Pig is also nearby.
The staff is friendly, but there are times when they use most of the oversized washers and dryers cleaning towels for corporate clients. When this happens, walk in customers need to banter for the remaining machines.

This place is pretty darn good as far as laundromats go. I am here for my second Sunday in row. Last Sunday the gentleman (owner?) working was super helpful. They take credit cards here & I didn’t know how to use the machine. He was very friendly & talked me through.
Now I am here at 4pm on Super Bowl Sunday. The place is packed. As soon as I walked in the door, the same gentleman greeted me immediately as there were no vacant washers. He emptied one that was done so I could use it. Now THAT is service.
It is less than a block from the Muddy Pig & Mississippi Market. What could be better?