SpringHill Suites by Marriott

Staff is great (especially Ron and Kalina). I was here for a business trip and it was nice and quite (no noise from a highway or airplanes flying over).
I did not take advantage of the two tv’s (one in a living room area and the other by the bed).
The breakfast could be better but can’t complain for free (I stuck to fruit and oatmeal).
Overall I am looking forward to my next stay here.

For the last five years I’ve spent practically every week living in hotels for work. This was by far and away the biggest dump I’ve ever stayed at. While the staff was incredibly nice and definitely went out of their way at any point, the entire hotel from the rooms to the gym to the pool and lobby were grossly outdated.
The complimentary breakfast is complimentary for a reason; powdered eggs and coffee that was worse than the crap they put in your room… I’m totally serious; drink the room coffee. The «gym» is the size of a walk-​in closet with 2 treadmills, elliptical, and a bike. I didn’t even bother getting near the pool. It looked like a giant bacteria cesspool.
The first week I stayed here I quickly noticed I could hear every toilet in the building flush, as well as any time anyone on the floor above me would walk down the hall. During my second stay (it was the only hotel approved for my project, I had no choice) the heater would not stop making noises, even when turned off.
Perhaps I’ve been spoiled by getting to stay at better hotels in the past (Sheraton, Westin, Hilton, etc) but Marriott should be appalled that their name is affiliated with this hovel. Word of advice, there’s a La Quinta right down the street that I’m willing to bet is not only cheaper, but cleaner.

We have stayed here for the park, fly and stay package to take advantage of much lower cost flights from MSP. Normally I might give this 2 stars because the quality here isn’t high but service has been historically acceptable and the price reasonable. Rooms are clean but outdated, poorly set up and beat up. Breakfast is pretty gross with the «eggs» and sausage almost inedible and the baked products all stale and hard. We last stayed in mid-​November and made arrangements to stay on our return from a long trip on New Year’s Day and requested a room with handicapped access as my wife has had recent orthopedic surgery and is non weight bearing on one leg. We did this in person at the front desk. We arrived tonight and low and behold no handicapped rooms. Shuttle took forever to get to the airport even though it was «on its way when we called». They were nice enough offer us a free item form the market for our trouble. Tried to call the front desk to get some additional pillows but no one felt the need to answer. Avoid this place, deserves less than on star.

We stayed here a few weeks back and we were not impressed…

Shuttle service was a little slow but thankfully we were early for flight. When we flew back in, shuttle arrived promptly. Breakfast the next morning was very satisfying. Really impressed. My husband used the work out room and pool and was satisfied. Overall, it is not be fanciest hotel but they had GREAT customer service. From the checkin thru the check out– very friendly staff.

Amazing!
I stayed in early September for my friends wedding. The hotel itself is really nice, the staff is extremely quick to answer any questions and overall they are just friendly people.
I especially wanted to point out Jennifer! She was working the front desk the day we were checking out and as most weddings go I drank a little to much the night before and lost my phone. Jennifer literally did everything in her power to help me find my phone! She made my room a priority to be cleaned along with a couple of my friends rooms cause I’m not entirely sure where I was that night. She help me search the lobby, and when I say helped I mean she was on her hands and knees looking under furniture with me. She called the shuttle driver and he helped me to thoroughly search all three of the shuttles and she kept me company while I waited to hear if it was found in the rooms. She bent over backwards to help me a I really really appreciate it!
I did find my phone by the way! The bride had it the whole time, only she didn’t know she had it:)!

Very outdated. The staff was friendly and the rooms were clean so I guess you couldn’t ask for anything more. Fastest high speed internet I’ve come across.

Terrible! This should not even have the Marriott name. I’ve stayed at other Springhill Suites and was expecting the same level of décor, newness and comfort. This hotel could be your local motel (seriously).The room was old and dingy and not a typical suite. No glasses (or even plastic cups) in the old (old) bathroom. And no Bath and Body Works toiletries. There was no bar in the lobby like other SH suites. Yes, the staff was friendly which is a huge plus, but to pay $ 100 for this is beyond disappointing. Don’t do it!

Everyone is really nice, which warrants the second star. Even when told that the shuttle service to restaurants is only available on Mondays, Wednesdays, and Fridays, I was like, «oh, thank you for smiling through the phone while you tell me that I am stuck with Chili’s, Wendy’s, or skipping dinner.»
When I asked for a king sized bed, I was told, «we always give the people from the companies two queens.» Um, that must make sense and just not to me.
There is trash in my room. There was a plastic wrapper on the bed and some cord on the coffee table. It was here when I checked in four days ago. Since then, the housekeeping staff and I have been playing this game where I knock it onto the floor and the next day, it’s back on the coffee table/​bed.
Breakfast is DISGUSTING. I am NOT a picky eater. When I heard «free, hot breakfast,» I was psyched at the thought of mediocre bacon, eggs, hash browns on a buffet. Every day, it’s been very gristly pork products and eggs. If you don’t like it, no hot breakfast for you.
I will be back here for another week later this month and I am not happy about it.

Not a hotel must. Room was clean and bed was comfy. Was here a few different times for work and enjoy the layout of the room and property location (close to work). I will say the wall paper was pretty nasty on one of the walls but didn’t concern me enough to make a comment to the front desk.
Staff is always very nice and welcoming. Breakfast is very typical but i usually pass and eat at work. Would come back here strictly for location and comfort.

I mean, how many stars can you give one of these places? I was hoping that since it is a Marriott property, it might have a little extra oomph. Not so much.
Standard rooms with scratchy, overbleached towels, obligatory couch that you probably don’t really want to sit on and correctional facility lighting. (God I miss incandescent bulbs).
On the good side, pleasant staff, indoor swimming pool and weight room, and a nice patio area off the pool area. And the lush views in a Minnesota Springhill are pretty damn tranquil… Almost making… me…forget the scratchy… towels.