S & S True Value

The staff here need to learn the value of customer service. I regularly have a bad service experience here, but it is the hardware store closest to my house, so I end up here more often than I would like. The selection is small, but everything you need is represented. If I have the time, I usually go elsewhere.

Nice neighborhood hardware store where the employees are friendly and happy to have your business. Upon entering you are greeted and offered assistance. If needed they know exactly where everything is. This is definitely how things should be.

S&S hardware is a great neighborhood hardware store. One of the best part about shopping here is that you won’t have a million people pushing their carts over you similar to some other larger hardware stores. It will also not take you a lot of time to search for someone to help you out to locate an item, the staff is very accessible and helpful with any questions Prices are more than reasonable.
A major plus is that it is a 5 minute walk from my house so I don’t really have to drive to get smaller items but for people driving to this place, there is plenty of on-​street parking.
I highly recommend others to buy your birthday and house warming gifts from here because not only you will be buying a practical gift but also you shall reap the pleasure of supporting a small local business. ;-)

When Menards and Home Depot’s overwhelming floor plans, displays of impulse buys and paucity of assistance seem to be the norm, my neighborhood hardware store is a beacon in the darkness of a home improvement project.
Without as much as walking through the doorway of this place, I am met with eye contact and a smile (try getting that at your big box!). «What can I help you with?» I am out of the store within 3 minutes with exactly what I need and with nothing that I don’t need.
YESSSSS! Thank you to the supermen and superwomen at S &S! (That’s what the S’s stand for)