Now Bikes & Fitness

I have had consistently excellent experiences at NOW Bikes in St. Paul (on Snelling Ave) over the past several years. They sold me both of my bikes (the first one unfortunately was stolen) and have done many tune-​ups and small repairs/​tire change outs/​etc over the years. The bike maintenance/​repair guys are superb – they always treat me well and are super respectful, even though I’m not a super high-​end biker. I’ve chosen to buy things in-​store (versus online), even though the online prices are cheaper, because I value the personal service here and respect their opinions. I wouldn’t go anywhere else.

This is a great bike shop. The staff is super friendly and knowledgeable and will take the time to help you get exactly what you need. This is also one of the only bike shops in the twin cites that has a custom bike fit station that uses computers and bike mock up to fit you to your bike. I recently bought a new bike here and couldn’t be happier with my experience. I would recommend this shop to anyone looking for bikes or cycling accessories.

Aggressive with the up-​sell. Don’t bring a bike in to get repaired. Not sure how they are if you’re just coming in to buy

Dishonest people there. Purchased a defective bike lock and they said I never got it there, until I returned with a receipt. Never going back. Also overpriced. Purchased a bike bag there and found the exact same one (Banjo Bros) at Boehm’s a block away $ 10 cheaper. Difference was Now had to have their logo on it. Stay away.

I’m compelled to write my first review because my experience at Now was so unusually positive. I was hit on all fronts with expertise – two amazing sales staff and an amazing repair staff in the back of the shop (ask for Sam, he’s wicked smahrt).
I usually try and spread my dollars across this town’s great independent bike shops, but this now I’m afraid it will be hard to go anywhere else.

Came in looking for a tune-​up on an old bike we bought on Craig’s List. When we expressed concern that the cost of what it needed was more than what we paid for the bike, they suggested some other shops where we could get quality tuned up used bikes. NBF sells used bikes but being October they only had one in and it was too big. They directed us to Express Bikes and Cycles for Change, which are both nonprofits that rehab donated bikes, as well as the competitors they trust (and warned about the ones they don’t). They inflated the tires, checked the bike over to assure us it was safe to use in the meantime and didn’t charge us a dime. I was sorry we didn’t give them any business but the repair shop looked very professional, we appreciated the honest and unbiased advice, and will be back next time we need something.

Nice place, nice bikes and apparel at decent prices. Woo sales racks!

Soo knowledgeable, genuinely helpful, and pretty chill place. Rich makes shopping for bikes, for a very short person with a long torso, fun! That’s saying a lot considering I’ve been to quite a few bike shops around town with no results.
Similar to what Jenny C said, the staff here deals with a lot of cyclists, so they’ll throw out terms that may go over your head. No worries, let them know, and they’ll go easy on you and won’t talk down to you.
The one very unique and pretty cool thing about Now would be the dynamic fit bike. It’s a machine and process that figures out the best bicycle measurements for your body. Very cool experience, and highly recommended if you end up buying a bike at Now.

Recently, I dropped into this shop in order to help a friend purchase a new bike. Additionally, I was interested in being properly «fit» on a bike I had purchased online a few years before.
Upon entering, we were greeted by a very friendly and knowledgeable sales staff. Before we knew it, both of us were being «fit» for our next bike purchases. The entire experience was friendly and professional.
In summary, my experience with NOW was great. I would highly recommend a visit if in the market for a tune-​up, a fitting or a new bike purchase.

I went to the Arden Hills Now Bike and Fitness to purchase a new bike. The manager/​salesperson was knowledgeable but he was extremely arrogant and condescending. His idea of a bargain was to offer full price for the bike and several additional components. Except for a couple of young salesmen, the service was absolutely terrible.

I bought a Hybrid bike this year from Now. My husband and I moved to the Twin cities earlier this year when he was transferred with his job. I did a significant amount of shopping around as this a very large purchase. They were very knowledgable. I do have to say that if you are a beginner do your research. There is a lot to know and there is a certain amount of knowledge they expect a cyclist to already have at this shop. I felt a little overwhelmed. I wanted to make sure that I got a bike that was correct for the kind of riding I was gong to be doing. They let me ride several bikes and made sure i chose teh right bike for my riding and had all the accessories that i needed.

This is a great bike shop. I was referred there to get my Ridley X-​Fire Crossbike which I love! When I walked in a saw the amount of inventory with tires, rims, tools, accessories and clothing I was impressed. The private fitting room off to the side is a nice touch. Ambrose has since helped me with tuning up another bike and I runs flawlessly. Nice job guys!

I was in and out of here in 4 minutes, no joke. I came into get replacement tires for the husband’s road bike. The guy walked me to the back desk and the dood there asked essentially what I wanted to spend. I didn’t feel like they were trying to cheat me out of anything. Quick and easy, good deal Weezie.

Recently, I popped my tire while going out for a pleasure ride. I remembered that Now was within walking distance. Being a newbie when it comes to bikes, I wheeled in my bike to ask for assistance. The staff was very helpful. They got my tire fixed in 10mins and the price (including labor) was about $ 11. I will be sure to come back for any mishaps my bike might encounter.

I recently agreed to help a friend purchase a new road bike. I am a veteran rider and went along mainly to make sure things went smoothly, having worked in a bike shop, I was simply an observer to the process and tried not to interfere unless necessary. She had an idea of what she wanted to do with the bike and an idea of what she was willing to spend. The staff took the time to help navigate the seemingly endless choices involved in buying a bike. This is in contrast with other area bike shops. Over the course of several visits we spoke to 3 different people on the staff and each one really seemed to care. We were encouraged to ride multiple bikes and during the selection process, the staff asked many questions trying to help find just the right model. Once we made the decision on a particular bike, the staff took pains to make sure the bike fit just right. This process involved a session in their fit room and a change of a stem, adjustment of all of the key items. After taking the bike home and doing a longer ride on it, we returned for some final fit questions, they looked at me made a few more adjustments and I have been happy ever since. The staff at Now sports did a super job to make sure the purchase was right, then to make sure the bike fit well. Many places this is simply not the case, you stand over the bike and that is the fit process. There are many ways for a bike shops to cut corners in the fit process, I was very impressed that even for a modestly priced road bike, Now Sports took the time to make sure it was right.